Everytime I've been here they are out of something. I simply just gave up and go to none chain shop
Atmosphere: 2
Food: 1
Service: 2
Rho GV
Was kinda hard to find. Didn't see their sign as visible as before on the main streets. So sad a whole bunch of Jambas are closing down, but was so happy to know this one's still open.
Atmosphere: 4
Food: 5
Service: 5
Ashton Ramirez
Order a Caribbean passion on the app, when the order came out she gives me a raspberry smooth. And I when I told her she gave me the wrong one. She said I had ordered the raspberry one and wouldn't make things right.
Service: 1
Xabezt Jouise
Inside is small not meant for indoor seating just take and go! It's Jamba juice the Jamba and juice is good! No problems there just kinda slow service at times but overall not bad & good! Prices definitely went up, expect very modern prices... Don't like the price
Atmosphere: 2
Food: 5
Service: 5
Jacob Rose
The absolute worst customer service ever. Nicholas A is the most disgustingly rude employee i have ever encountered in my life. He refused to give me a refund for 2 drinks that I paid for using the kiosk per his direction, only to tell me they don't have peanut butter. So I paid for 2 drinks and didn't receive anything but a nasty attitude. I will NEVER return to Jamba juice ever!!
Atmosphere: 1
Food: 1
Service: 1
Valerie Herrera
Made the mistake of placing a mobile order for pickup at this location. Got there and my order wasn’t ready, which in this case was a good thing. I had the chance to see my juice being made with 3 ingredients missing.
When I asked the associate about it she asked me what I ordered. Seems like she didn’t pay attention to the order. Then she tells me they don’t have all the ingredients.
At this point I’m upset and questioned the fact that she was going to let me walk out with a completely different drink than I had ordered.
So I ask for a refund, since they don’t have the ingredients for my drink. Now I’m told she can’t issue be a refund. She said I’d have to call customer service. So I left with no drink and no refund.
Then I call customer service and I’m told they’ll investigate and get back to me with their findings in about 3 days.
What happened to the days when you could speak to a manager and things just got settled immediately.
Food: 1
Service: 1
David lianoz
Frequent this store (minimum 8 times a month) and the story always the same!! Cant take customers because have to refill stations and asked to wait 30-40 minutes. Completely ridiculous. Only get a drink 25% if time i drop by. I swore never again. Found a place closer that i can just drop in and out.
Atmosphere: 1
Service: 1
Sky Vdara
Horrible customer service. I went in around 1:30 pm and the two girls working barely even acknowledged me because they were so wrapped up in their own dumb conversation that customers could care less about. Be professional and attentive. 4/11/2025
Aracely Juarez
I had the misfortune of ending up at this Jumba and witnessed something I’ve never seen in my 30 years of life. 35 minutes, 35 minutes for one large Mango a go go. When they finally hand it to me, they tell me they don’t have large cups so they have to split it up. My question is if there were no cups, why charge me for a large? So I ask for a refund of the difference and I just take a medium instead. By the end of the ordeal, I’d been there 40 minutes. 35 for a smoothie and 5 for the return. I think the saddest part of all was finally getting the smoothie and it not even tasting the way they usually do 🥲 I know they won’t care about this review but I’m taking the time to write it anyway so I NEVER forget to avoid this jumba juice at all cost. Notice how I didn’t mention it was $9 for a smoothie, that wasn’t the issue. There was so much more here.
Atmosphere: 3
Food: 1
Service: 1
Michael Angel
The tall and over weight gentlemen in there took my order. He was on the phone the whole time and got my order wrong. Asked for a white gummy but gave me something completely different. Was a bit rude as well. Will be praying for the guy to take his job more seriously.
If it were possible to give a negative star I would. We've been coming here consistently for over a week with our order averaging $30-40. Service went from ok to horrible. Today being the worst and also the last day we will be giving this Jumba Juice our money. So sad we had to pay for such terrible service and the worst smoothie I've ever had. Can't believe someone would be okay with serving something so undrinkable. This place is all the more reason to support your small businesses and drop the chains. Do yourself a favor and give your business to a business invested in the customer .
Helen Nguyen
If all possible to give 0 star review I would . I am usual customer from this place . But Friday 2/28 I came in to order as I used to before the juice have no taste, the service is horrible , attitude is out of control. There were two ladies working there service and attitude is horrible. I have to dump all the orders that I have because taste horrible. I will never go back to this place again . There are so many places better service than this places .
Connie Olmedo
Location is hidden. I purchased a Large PB and banana protein smoothie was assisted by Thuan, he gave great customer service and has positive additude. The type of service I wish I could get everywhere very helpful answered all my questions to make a decision on what to order. Just wish they had more employees working as he was working alone..
Atmosphere: 3
Food: 4
Service: 5
Lulu Ram-gam
Love the drinks at Jamba. Sad to have seen the other location on Azusa close down.
Atmosphere: 3
Food: 4
Service: 4
Jimmy Monge
Cool spot but hidden. I actually thought it wasn't there until I physically exited my vehicle and saw it was open for business. But the juices are good can't complain..
Everytime I've been here they are out of something. I simply just gave up and go to none chain shop
Atmosphere: 2
Food: 1
Service: 2
Was kinda hard to find. Didn't see their sign as visible as before on the main streets. So sad a whole bunch of Jambas are closing down, but was so happy to know this one's still open.
Atmosphere: 4
Food: 5
Service: 5
Order a Caribbean passion on the app, when the order came out she gives me a raspberry smooth. And I when I told her she gave me the wrong one. She said I had ordered the raspberry one and wouldn't make things right.
Service: 1
Inside is small not meant for indoor seating just take and go! It's Jamba juice the Jamba and juice is good! No problems there just kinda slow service at times but overall not bad & good! Prices definitely went up, expect very modern prices... Don't like the price
Atmosphere: 2
Food: 5
Service: 5
The absolute worst customer service ever. Nicholas A is the most disgustingly rude employee i have ever encountered in my life. He refused to give me a refund for 2 drinks that I paid for using the kiosk per his direction, only to tell me they don't have peanut butter. So I paid for 2 drinks and didn't receive anything but a nasty attitude. I will NEVER return to Jamba juice ever!!
Atmosphere: 1
Food: 1
Service: 1
Made the mistake of placing a mobile order for pickup at this location. Got there and my order wasn’t ready, which in this case was a good thing. I had the chance to see my juice being made with 3 ingredients missing.
When I asked the associate about it she asked me what I ordered. Seems like she didn’t pay attention to the order. Then she tells me they don’t have all the ingredients.
At this point I’m upset and questioned the fact that she was going to let me walk out with a completely different drink than I had ordered.
So I ask for a refund, since they don’t have the ingredients for my drink. Now I’m told she can’t issue be a refund. She said I’d have to call customer service. So I left with no drink and no refund.
Then I call customer service and I’m told they’ll investigate and get back to me with their findings in about 3 days.
What happened to the days when you could speak to a manager and things just got settled immediately.
Food: 1
Service: 1
Frequent this store (minimum 8 times a month) and the story always the same!!
Cant take customers because have to refill stations and asked to wait 30-40 minutes. Completely ridiculous. Only get a drink 25% if time i drop by.
I swore never again. Found a place closer that i can just drop in and out.
Atmosphere: 1
Service: 1
Horrible customer service. I went in around 1:30 pm and the two girls working barely even acknowledged me because they were so wrapped up in their own dumb conversation that customers could care less about. Be professional and attentive. 4/11/2025
I had the misfortune of ending up at this Jumba and witnessed something I’ve never seen in my 30 years of life. 35 minutes, 35 minutes for one large Mango a go go. When they finally hand it to me, they tell me they don’t have large cups so they have to split it up. My question is if there were no cups, why charge me for a large? So I ask for a refund of the difference and I just take a medium instead. By the end of the ordeal, I’d been there 40 minutes. 35 for a smoothie and 5 for the return. I think the saddest part of all was finally getting the smoothie and it not even tasting the way they usually do 🥲 I know they won’t care about this review but I’m taking the time to write it anyway so I NEVER forget to avoid this jumba juice at all cost. Notice how I didn’t mention it was $9 for a smoothie, that wasn’t the issue. There was so much more here.
Atmosphere: 3
Food: 1
Service: 1
The tall and over weight gentlemen in there took my order. He was on the phone the whole time and got my order wrong. Asked for a white gummy but gave me something completely different. Was a bit rude as well. Will be praying for the guy to take his job more seriously.
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
If it were possible to give a negative star I would. We've been coming here consistently for over a week with our order averaging $30-40. Service went from ok to horrible. Today being the worst and also the last day we will be giving this Jumba Juice our money. So sad we had to pay for such terrible service and the worst smoothie I've ever had. Can't believe someone would be okay with serving something so undrinkable. This place is all the more reason to support your small businesses and drop the chains. Do yourself a favor and give your business to a business invested in the customer .
If all possible to give 0 star review I would . I am usual customer from this place . But Friday 2/28 I came in to order as I used to before the juice have no taste, the service is horrible , attitude is out of control. There were two ladies working there service and attitude is horrible. I have to dump all the orders that I have because taste horrible. I will never go back to this place again . There are so many places better service than this places .
Location is hidden. I purchased a Large PB and banana protein smoothie was assisted by Thuan, he gave great customer service and has positive additude. The type of service I wish I could get everywhere very helpful answered all my questions to make a decision on what to order. Just wish they had more employees working as he was working alone..
Atmosphere: 3
Food: 4
Service: 5
Love the drinks at Jamba. Sad to have seen the other location on Azusa close down.
Atmosphere: 3
Food: 4
Service: 4
Cool spot but hidden. I actually thought it wasn't there until I physically exited my vehicle and saw it was open for business. But the juices are good can't complain..
Atmosphere: 5
Service: 5
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