This is a typical Jersey Mike's establishment, this one is located in West Covina, across Eastland Center. I would visit this establishment, in the beginning of 2024, when I was on my lunch breaks, to get my lunch. The meals, that I would order, were, of course, delicious. At the same time, the staff members were helpful, and attentive. In addition, the place, in itself was neat, and there was ample of space, to sit down, and enjoy a meal. Of course, my visits were between 12:30 PM and 1:30 PM. So, I do not know, how it was during dinner time. However, during my lunch periods, it was mostly empty inside. Nevertheless, the lines, would tend to get long. Still, the service was quick and prompt.
Atmosphere: 5
Food: 5
Service: 5
kim lonero
Two girls working behind the counter, didn't act like they had time to take our order. One of the girls was eating as she's making sandwiches. Then I go to pay with 100 bill and girl tells me she can't take anything over a twenty but there is no signs posted saying that. So went next door to get change, come back in to pay and cashier wants to wait on everyone else first. Then I get the buffalo chicken and it's just chicken (that was not even warm) and buffalo sauce. Paid $12 for a cold sandwich
Atmosphere: 2
Food: 1
Service: 1
Lanien Gonzalez
The two girls (crew members) at Jersey Mike's in West Covina gave top-notch customer service. These two girls had patience while continuing to provide attentive service to each of their customers, especially during a busy rush hour around 2:30pm. But what stood out the most for me was the one crew member who was working the line and ringing up orders. She maintained proper hand washing when transitioning from food to the register or answering the phone. Both girls work very hard and work together as a team. Great job! Thank you for making a delicious sandwich.
Kid-friendliness: Excellent customer service, especially under high-levels of pressure.
Atmosphere: 5
Food: 5
Service: 5
Billy Boggle
My girlfriend and I decided to go get a sandwich at Jersey Mike’s because we were starting to get snappy with each other and we realized we needed food. When we entered this particular Jersey Mike’s, we were astounded by the high-quality, white glove customer service. This is unfortunately a rarity these days (especially in the food industry) and the staff here reinvigorated our faith in human beings. Everyone was friendly, attentive, asked us about our day and we had our food in under five minutes. Andy especially was very welcoming and friendly. He needs a big raise$$$ :)
Atmosphere: 5
Food: 5
Service: 5
Leonard MacCárthaigh
#PickUp #BeckysFreeReward
Angelina A
I been waiting here for a good 15 mins not one worker has even bother to help me. One has been a break since I got here, other is in the back doing I don’t know what. Terrible service.
Service: 1
josh lopez
Food always on point in this place never dispaoints
Verónica Padillo
The workers are rude as hell here. Get it together!
Atmosphere: 1
Service: 1
Larry D Pitts
Very friendly Staff
Atmosphere: 5
Recommended dishes: Italian Sub, Chips
William Canales
Poor Service, I made an App order and it said my sandwich would be ready a 4:55pm. I showed up to JM at 4:52 and the manager? Ask if I had an order and of course I replied yes. He asked my name and said your early ! No worries about that. But then this is what happened afterwards. The manager walked to the back of the facility for a brief moment and then back to the front , he spoke to a team member about leaving. A lady walked in and ordered her 3 sandwiches and the manager left during this time. I was then given my sandwiches over 10 minutes later after the other customergot her 3 sandwiches. Poor Service. The manager should have offered to get my sandwiches to me before leaving and getting me out the door on time and if not alot quicker than the person who walked in. This store manager did not show any care or concern to his customer and the order that was already at least 15 minutes old. Manager should think about his actions in front od customers. His Cell phone seemed more important to him.
Unbelievable service they answered the call after 10 attempts hung up once on me plus after all the wait they had the courage to tell me the bread is from yesterday! Danny Devito is a liar advertising for these
Service: 1
Andres Casas
Original
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
Shelley Norton
My 1st time at this store. Everyone was wonderful and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Enrique Diaz Jr
Came in for the Mikes Philly sandwich... so good. Smiles and the workers bust their buns making your order makes it the service top notch. Always coming back for more.
This is a typical Jersey Mike's establishment, this one is located in West Covina, across Eastland Center. I would visit this establishment, in the beginning of 2024, when I was on my lunch breaks, to get my lunch. The meals, that I would order, were, of course, delicious. At the same time, the staff members were helpful, and attentive. In addition, the place, in itself was neat, and there was ample of space, to sit down, and enjoy a meal. Of course, my visits were between 12:30 PM and 1:30 PM. So, I do not know, how it was during dinner time. However, during my lunch periods, it was mostly empty inside. Nevertheless, the lines, would tend to get long. Still, the service was quick and prompt.
Atmosphere: 5
Food: 5
Service: 5
Two girls working behind the counter, didn't act like they had time to take our order. One of the girls was eating as she's making sandwiches. Then I go to pay with 100 bill and girl tells me she can't take anything over a twenty but there is no signs posted saying that. So went next door to get change, come back in to pay and cashier wants to wait on everyone else first. Then I get the buffalo chicken and it's just chicken (that was not even warm) and buffalo sauce. Paid $12 for a cold sandwich
Atmosphere: 2
Food: 1
Service: 1
The two girls (crew members) at Jersey Mike's in West Covina gave top-notch customer service. These two girls had patience while continuing to provide attentive service to each of their customers, especially during a busy rush hour around 2:30pm.
But what stood out the most for me was the one crew member who was working the line and ringing up orders. She maintained proper hand washing when transitioning from food to the register or answering the phone. Both girls work very hard and work together as a team. Great job! Thank you for making a delicious sandwich.
Kid-friendliness: Excellent customer service, especially under high-levels of pressure.
Atmosphere: 5
Food: 5
Service: 5
My girlfriend and I decided to go get a sandwich at Jersey Mike’s because we were starting to get snappy with each other and we realized we needed food. When we entered this particular Jersey Mike’s, we were astounded by the high-quality, white glove customer service. This is unfortunately a rarity these days (especially in the food industry) and the staff here reinvigorated our faith in human beings. Everyone was friendly, attentive, asked us about our day and we had our food in under five minutes. Andy especially was very welcoming and friendly. He needs a big raise$$$ :)
Atmosphere: 5
Food: 5
Service: 5
#PickUp #BeckysFreeReward
I been waiting here for a good 15 mins not one worker has even bother to help me. One has been a break since I got here, other is in the back doing I don’t know what. Terrible service.
Service: 1
Food always on point in this place never dispaoints
The workers are rude as hell here. Get it together!
Atmosphere: 1
Service: 1
Very friendly Staff
Atmosphere: 5
Recommended dishes: Italian Sub, Chips
Poor Service, I made an App order and it said my sandwich would be ready a 4:55pm. I showed up to JM at 4:52 and the manager? Ask if I had an order and of course I replied yes. He asked my name and said your early ! No worries about that. But then this is what happened afterwards. The manager walked to the back of the facility for a brief moment and then back to the front , he spoke to a team member about leaving. A lady walked in and ordered her 3 sandwiches and the manager left during this time. I was then given my sandwiches over 10 minutes later after the other customergot her 3 sandwiches. Poor Service. The manager should have offered to get my sandwiches to me before leaving and getting me out the door on time and if not alot quicker than the person who walked in. This store manager did not show any care or concern to his customer and the order that was already at least 15 minutes old. Manager should think about his actions in front od customers. His Cell phone seemed more important to him.
Atmosphere: 3
Food: 5
Service: 1
Restaurantji Recommends
Such friendly and patient staff and very cleanly.
Unbelievable service they answered the call after 10 attempts hung up once on me plus after all the wait they had the courage to tell me the bread is from yesterday! Danny Devito is a liar advertising for these
Service: 1
Original
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian Sub
My 1st time at this store. Everyone was wonderful and the food was great.
Atmosphere: 5
Food: 5
Service: 5
Came in for the Mikes Philly sandwich... so good. Smiles and the workers bust their buns making your order makes it the service top notch. Always coming back for more.
Atmosphere: 5
Food: 5
Service: 5
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