KFC

19080 La Puente Rd, West Covina
(626) 964-1145

Recent Reviews

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dina coloma

I ordered a 4 piece chicken tender combo and a 2 piece chicken tender kids meal with fries and a chicken bowl with NO GRAVY (asked for it on the side) I had to go back! My bowl was missing! And there was no fries in the kids meal, there was popcorn chicken and 2 chicken strip. So I told her that when I went back and she said it's in there. Both son and I looked through it and opened everything! So I gave it to her after and she said oh yeah sorry. She took back the popcorn chickn. I retold her the order and showed her the recipe and they still put GRAVY in my bowl!!! I'm so mad I can't go back again!!! And its way too expensive for the little tiny chickens they give you!! Oh and they had a kid in the kitchen with them!! One of the females was wearing a hoodie over her head while shes working! This was right before 3:00 pm Saturday..

Food: 2

Service: 2

Merllin Covarrubias

I ordered a spicy chicken sandwich with no pickles and then walk 20 Minutes home to see i got a regular chicken sandwich with extra pickles. Literally what the heck.

Atmosphere: 4

Food: 3

Service: 2

lisa to

Tuesday $10 with 8 pieces chicken, super valuable and delicious for dinner.

Atmosphere: 5

Food: 5

Service: 5

Michael Gallegos

The delivery guy got my order wrong or they got my order wrong are the app got my order wrong I told the guy behind the counter they don't do very good customer service here because all they had to do was give me a cup of mashed potatoes and I would have been happy but they refused because they said that that's what I ordered on the app even though that's not what I ordered on the app and they know that because another person came in saying the exact same thing as me so obviously I'm not making s*** up you guys need to work on customer service

Atmosphere: 5

Food: 5

Service: 1

Joe Gutierrez

Don’t go here unless you wanna be upcharged for everything and get rude service. Started off with the guy working the drive-thru being rude no Hi what’s so ever just slams the window open says my total grabs my card and slams the window shut, next i here it slam open again and my card pretty much thrown in my face, next i get asked if I wanted sauce i said sure he then said if you want sauce there’s a up charge for it, since when do we get charge for any sauce? Now I guess I’m eating my meal with no sauce, Was affraid to ask for extra napkins cause I would have probably got charged extra for asking for napkins as well since I only got 2 napkins placed in my order for 4. If you wanna be nickel and dimed go here but I won’t be anymore I’ll take my business to the other small chicken business in the shopping center

Atmosphere: 1

Service: 1

JAMES Lin

This KFC has good service and the ordering process is fast

Atmosphere: 5

Food: 5

Service: 5

Francisco Islas

Okay they're classic chicken sandwich combo is absolutely fantastic and now that they have these fries instead of potato wedges that was the best thing they could have ever done. All that for $9.99 plus tax and it's actual chicken at processed chicken Yes it's a patty or whatever but it's not rounded up chicken it's an actual chicken

Parking: Big shopping center with lots of parking

Kid-friendliness: Come on it's KFC you know it's kid friendly

Wheelchair accessibility: Yep you can definitely get in there with a wheelchair

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Colonel Sandwich Meal

joe li

Pretty good but the portion is too big

Kid-friendliness: Suitable for children who like to eat

Albert Mendoza

The ice machine in the lobby has mold. Freaking disgusting. Waste of a drink. I just threw away the cup. Lucky I saw it before I drank any ?????I don’t get how the food is still good tho ?

Atmosphere: 1

Food: 1

Service: 1

Malfaro Angel

Literally have me waiting over 40 mins for a 12 pc chicken bucket, it not even a rush. I been here for a long time, they wanted me to take just drumsticks ?. I told them no

Dietary restrictions: Waited about 40 mins for chicken when it is slow in the kitchen

Parking: Good parking but horrible service

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Fried Chicken

mtt b

Came here yesterday around 7pm to dine in with my family, I got the best customer service! Chicken was fresh, they deserve 5 stars!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tenders Flavor Meal

John Rodriguez

Came here yesterday around 7pm to dine in with my family, I got the best customer service! Chicken was fresh, they deserve 5 stars!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Andrew Rich

Visited this place today . Haven't been here for quite a while. We had a very polite and helpful young lady serve us. Her service was exceptionally friendly. I think her name may be Lucia. I hope she is rewarded by her employer for her great service to the customers.

Atmosphere: 4

Food: 5

Service: 5

Regina Smartin

Customer service is fast and very

Atmosphere: 4

Food: 4

Service: 5

Joe Ng

Is it possible to overcoat with the spices? We peeled the skin/coating off this time.

Atmosphere: 5

Food: 3

Service: 5

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