La michoacana west covina puro Mexico

Much agreed with lots of the reviews the past year or so, especially the most recent 2. The lady seems sweet, but really, she is rude and has no understanding of customer service. My scoop was small and even a little melted. I wish the other ladies were still working there. I think they are new owners because they don't know a thing. I'm definitely making the drive to a different location. My kids loved this spot because of how close, but we will travel elsewhere that deserves our money.

Terrible place now... I think it's good for the kids in the area but ever since they sold to the foreigners the service, products, and customization of items is not the same. They are very hard to understand and they don't understand either. I suggest making the trip to the one down Valley by the Superior. Mexican ran. 10/10 over there. I asked for a respado and they lady said she didn't have any ice, but I was staring at ice. Very strange, sucks because we've been coming here for years.

Good experiences with the employees there. They are kind and give good recommendations :)

Never had so bad service in my life. Employees do not have good customer service. Specially the lady that thinks she’s a teenager. Called me old. I could go on and on but I would never again buy there. No need to be rude.

No the pepino goes crazyyy. And only $6??! Houston we got a problem…

Atmosphere: 5

Food: 5

Service: 5

Its grat with elotes and fritos hotflam.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Raspberry Sorbet, Paletas, Hot Cheetos with Cheese, Large

Nice staff :)Highly recommended

Well the ice fruit paletas always good. But no place to sit. The restroom is not for the public. The displays for the menu items not working. The napkin dispenser was empty. Prices should be discounted since the place has some issues. And yes, like someone said, there is a smell, like a not clean bathroom smell.

They have ‘line starts here’ & 3rd time I was ignored! At 1st I let it go but today was the 3rd time & now I’m so disgusted by this business co!! Either be fair or start a line at the register like normal people do!

They are so rude, do not come to this place is so dirty place and they always take long time to attend the customers. Don't come here, the night employees are rude and take a long time serving clients. Dirty place! Horrible place

Honestly this is the best place ever !! The lady was so helpful and not irritated at all she made everything so good and delicious that, this is my husbands and my favorite Michoacán !! ?❤️ thank you for satisfying my pregnancy craving !!

I just want to say it says that it closes at 10 pm and I show up there at least at 9 pm and it was closed?? And the things there are alright I guess but no offense but the smell there is not it and the service takes way too long so sorry a 2 star 3 problems:/

Paid $20 for 2 bags of hot Cheetos with cheese!! They refused to accommodate the difference. They also don’t let me know the xtra hot Cheetos are $3 more expensive! They took off their prices/ menu. The normal hot Cheeto bag is $4 and the extra hot is $7. She told me “sorry we can’t help you I’ll have to train the girls better” just stealing peoples money

The Place smelled a little run down , that service was great. Staff was very inviting. The only problem was the smell of the location. Definitely not the smell you want to be smelling when walking into a treat food location.

Too creamy.