Lucille's Smokehouse Bar-B-Que

It’s all depends . What cooks or who prepared the food . Some visits the food is very good other times not so good .

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: BBQ Beef Ribs, Salad, BBQ, Tri Tip, Beef Ribs

Disappointed by the food quality. Did they change their management?
Atmosphere and service was good nothing disappointing there.

Atmosphere: 5

Food: 1

Service: 3

Whatever you do avoid the Trip Tip Wedge salad. You get only get two tiny, thin pieces of tri-tip

Kid-friendliness: Extensive Kids Menu

Wheelchair accessibility: ADA accessable

Atmosphere: 4

Food: 3

Service: 4

Came in for dinner and was greeted with lots of cheer. I had their Southern Fried Chicken dinner with a few great cocktails. Staff here is chill with a smile, and caters to you with 100% genuine southern hospitality. Enjoy!

Vegetarian options: There are some vegeterian options on the menu.

Dietary restrictions: Please inquire within pertaining to individual dietary restrictions.

Parking: Rhis location is inside of a shopping mall so parking is readily available.

Kid-friendliness: Environment is both family-friendly and kid-friendly.

Wheelchair accessibility: ADA compliant with ramp access and wheelchair seating available.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Chicken

Never heard of a restaurant asking for a deposit over the phone for a take out order? Wanted to order a burger well I was at the mall and apparently you need to walk over and pay or put a deposit down over the phone

Service: 1

Our new favorite place to dine when we have birthdays in the family.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: BBQ Beef Ribs, Lucille’S Onion Straws, Three Meat Trio Brisket St Louis Ribs Baby Back Ribs, Salad, Full Rack Baby Back Ribs, In-House Biscuit and Their Special Sauce Bernaise

If you are searching for decent BBQ Lucille's was my go to in Fullerton. I tried the local version in West Covina for my birthday tonight as my son was taking me out. The first smile we saw was from the server. The 3 hosts were not friendly and the gal that took us back was dour at best. We ordered a simple 3 for 2 meal. Ceasar salads, baby backs & chicken and banana pudding. The drinks were served in good order then we waited. The entree was brought out and we overheard the server asking his manager what to do because there were no salads. A third server came while we were elbows deep in BBQ with the salads and said sorry we will address this on the bill. We told them to keep the salad or put them in to go boxes. They gave us boxes while we were eating. WE finished and waited another 10 minutes while the dessert was being prepared. The to go boxes were in the bag and after the server was asked several times about the dessert to go I stood to walk out. The server returned at that time with the pudding to add to the bag. Who serves the entree, then the salad with apologies and is 10 minutes late to give a pre-made dessert? Horrible service and just a giant fail all around. This has to stem from a poorly managed staff to have this type of dining experience.

Atmosphere: 2

Food: 4

Service: 1

It’s unfortunate how bad the service is cause the food is actually good. To start, I had a reservation made and when I got there, there was still a 30-40 minute wait for my table. I get there and a server asked us if we wanted anything to drink and biscuits and we said yes and those hadn’t come until our actual server put the order in. We ordered our food and pretty much ordered the same food as the other couple we were with and waited about 10-15 minutes for our food to come after the other couple had already gotten their food… Food was good but oh well.

Atmosphere: 3

Food: 4

Service: 1

Location: Okay, Parking: Where you can find it, Service: Okay, Presentation: Okay, lunch specials: yes, Overall: First time at this location and for being a lunchtime it seemed easy to get a seat. My guest wanted to try this place with eager anticipation. I had. A hope that it could be better than my previous experience. When they said they only gave Military Discounts in November, I thought that was pretty sad. Now, the one drink I enjoy is an Arnold Palmer (unsweetened ice tea with lemonade) . The balance reduces the sugar and is a wonderful blend. But here they double the sugar by adding sweetened tea, which was just a bit much. Now, for the meal, I did enjoy the tri tip cuts. The ribs seemed a bit overdone. My guest was not happy with any of her meals, which was kind of a letdown . Would I go back? At this point, the only way would be by pressed by another. There are other places that are a step up to be enjoyed. So for this meal... 2.8 Stars...

Atmosphere: 3

Food: 3

Service: 3

That two side combo smacks you in to hibernation yummy for the tummy you will not be disappointed, smoked and cooked to perfection…

Atmosphere: 5

Food: 5

Service: 5

Huge portions of yummy

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Full Rack Baby Back Ribs, In-House Biscuit and Their Special Sauce Bernaise

It's been a few years since I was there. Menu has changed, baby back ribs were dry. Burnt ends were more like burnt fat. It's just not the same. Think I'll start smoking at home. What happened to the soft cornbread rolls. The valve wasn't there.

Atmosphere: 3

Food: 2

Service: 5

I ordered take out. My order was over $100. When in arrived at the time my order was supposed to be ready, they hadn't even started my order. It was about 23 minutes late. I opened to check order - my $31 tiny container with tri tip had burnt meat and other pieces were full of fat. The brisket was almost half fat. I've included a photo. The meat that was not fat or burnt was good.

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: BBQ Beef Ribs

I haven’t been to this Lucille’s location in about a year. First off, I called and was able to get reservations which made the experience so much nicer than waiting to get a table. Our server was so patient, friendly and kind. Our food was absolutely delicious, as well as our drinks and dessert. Would definitely come back.

Atmosphere: 5

Food: 5

Service: 5

Food ok, service good, loud bar, ok for family dining

Atmosphere: 3

Food: 3

Service: 4