did drive thru. at the order machine woman was rude & took such a long time a dif work had to help us. after i waited 20 mins js to pay then finally got my food
Veronica Holguin
Manager knew what she was doing and was prompt but the dinning area was not so clean and can use more front cashier help.
Atmosphere: 3
Food: 4
Service: 3
Sandy and Chris
Too small. They had my food i. The back and forgot about it. I had to ask where my food.
Atmosphere: 3
Food: 5
Service: 4
Jennifer sanchez
Horrible place, horrible staff. The manager didn’t care at all that the staff was being rude and inattentive, and then smiled in my face like he didn’t care about one word I said. Rude, unprofessional and awful. The blonde male manager, seemed like a bully.
Atmosphere: 1
Service: 1
Noah Lewis
Where the freaking lettuce and onions at ? And its so cold and dry. The problem there is a fried roach on the bottom. Thats disgusting. Does your cooks do not know how to READ and just freaking doing it on purpose. It’s just so frustrated as you are McDonald’s 🤡
Atmosphere: 1
Food: 1
Service: 1
Alex Bazavilvazo
Went through the drive-thru rude person took my order. Also ordered two iced Carmel coffees, one was sweet the other bitter
Louie Bugarin
Food hot and ready and workers are on it with the cleanliness of the place.
Atmosphere: 5
Food: 5
Service: 5
Pierre Von Borstel
Wouldn't know the food or service took. For ever ( never made the order ) got stuck in between cars. Never coming here again
Atmosphere: 1
Food: 1
Service: 1
Xavier O
Eating this food can make you deathly ill, I do not recommend it.
I like McDonald’s, but I’ve noticed a recurring issue with mobile app orders. It seems like drive-thru orders are always prioritized first, which often leaves mobile customers waiting much longer than expected. The app is supposed to make the process quicker and more convenient, but instead it feels slower. It would be great if this McDonald’s could improve how mobile orders are handled so the experience matches the convenience the app promises.
Atmosphere: 1
Food: 1
Service: 1
Richard Espinoza
Went to location and the manager named Carmen discriminates against me and refused to service me because I had a support animal that has been there with me before with no issues. She even refused to serve me when I asked for order to go. This incident was really embarrassing since there were other customers there also I'm dining room. I even asked here if she could review the actual law pertaining to service animals or contact corporate so she could be up to date on the laws pertaining to this situation. But she replied no, I guess they had to get back to standing around and talking because that's what they were doing when we arrived there. This manager violated the law blatantly and I can't believe the owner still has her there working showing customers for his how much concern he has got his customer who are discriminates against. As of this day I have filled complaint against location but I am still waiting call back from corporate, not sure if they care at all also I have filled a complaint with DOJ and ADA. If the manager would of allowed us to order for take out at the end which she didn't, I probably would of calmed down and let this pass, but come on how many slaps in the face do I take before I say enough. My understanding is if this is this locations first violation they will be fined $75,000 but if it's not their first offense then the fine jumps up to $150,000. I hope this pushes this location to better train their staff and educate them on the right and laws pertaining to their guest.. And you know what makes this even more ridiculous is that they let homeless people sit in the dining room all day, but paying customers they refuse to serve. Wow
Atmosphere: 1
Food: 4
Service: 1
joseph escano
I went into this location today and was greeted at the counter by the manager who immediately told me that my pet was not allowed in my Donald at which time I informed her that it was service animal that had had been in there with me before. She then asked illegally for paper work for my service animal and asked where it's best was, which I them proceded to inform her that neither was required for service animal in California, and even asked her to call corporate or Google the guidelines for service animals, she replied she would not and would not allow us in there with my service animal. We then said we would then order to go and she then still refused to serve us and said she would not serve us at all. The managers name was Carmen. This was straight discrimination by McDonald's and because there was other guest there I was really embarrassed, as it is at times I'm self conscious about my service animal and now with this incident has just pushed me back with my use of the animal. I can't believe McDonald's allows there managers to treat customers this way and does not properly train their employees on the proper guidelines with service animal s. Just because I have to use a service animal I should not have to go through this and be treated like this especially by a manager. Have contacted me Donald and I am waiting to see what their actions are. If they handle this properly or if they try to sweep this under the rug.
I saw rats at this location! Buyer beware!
did drive thru. at the order machine woman was rude & took such a long time a dif work had to help us. after i waited 20 mins js to pay then finally got my food
Manager knew what she was doing and was prompt but the dinning area was not so clean and can use more front cashier help.
Atmosphere: 3
Food: 4
Service: 3
Too small. They had my food i. The back and forgot about it. I had to ask where my food.
Atmosphere: 3
Food: 5
Service: 4
Horrible place, horrible staff. The manager didn’t care at all that the staff was being rude and inattentive, and then smiled in my face like he didn’t care about one word I said. Rude, unprofessional and awful. The blonde male manager, seemed like a bully.
Atmosphere: 1
Service: 1
Where the freaking lettuce and onions at ? And its so cold and dry. The problem there is a fried roach on the bottom. Thats disgusting. Does your cooks do not know how to READ and just freaking doing it on purpose. It’s just so frustrated as you are McDonald’s 🤡
Atmosphere: 1
Food: 1
Service: 1
Went through the drive-thru rude person took my order. Also ordered two iced Carmel coffees, one was sweet the other bitter
Food hot and ready and workers are on it with the cleanliness of the place.
Atmosphere: 5
Food: 5
Service: 5
Wouldn't know the food or service took. For ever ( never made the order ) got stuck in between cars. Never coming here again
Atmosphere: 1
Food: 1
Service: 1
Eating this food can make you deathly ill, I do not recommend it.
Atmosphere: 2
Food: 1
Service: 3
Restaurantji Recommends
Great friendly place..
Quick and great service
Atmosphere: 5
Food: 5
Service: 5
I like McDonald’s, but I’ve noticed a recurring issue with mobile app orders. It seems like drive-thru orders are always prioritized first, which often leaves mobile customers waiting much longer than expected. The app is supposed to make the process quicker and more convenient, but instead it feels slower. It would be great if this McDonald’s could improve how mobile orders are handled so the experience matches the convenience the app promises.
Atmosphere: 1
Food: 1
Service: 1
Went to location and the manager named Carmen discriminates against me and refused to service me because I had a support animal that has been there with me before with no issues. She even refused to serve me when I asked for order to go. This incident was really embarrassing since there were other customers there also I'm dining room. I even asked here if she could review the actual law pertaining to service animals or contact corporate so she could be up to date on the laws pertaining to this situation. But she replied no, I guess they had to get back to standing around and talking because that's what they were doing when we arrived there. This manager violated the law blatantly and I can't believe the owner still has her there working showing customers for his how much concern he has got his customer who are discriminates against. As of this day I have filled complaint against location but I am still waiting call back from corporate, not sure if they care at all also I have filled a complaint with DOJ and ADA. If the manager would of allowed us to order for take out at the end which she didn't, I probably would of calmed down and let this pass, but come on how many slaps in the face do I take before I say enough. My understanding is if this is this locations first violation they will be fined $75,000 but if it's not their first offense then the fine jumps up to $150,000. I hope this pushes this location to better train their staff and educate them on the right and laws pertaining to their guest.. And you know what makes this even more ridiculous is that they let homeless people sit in the dining room all day, but paying customers they refuse to serve. Wow
Atmosphere: 1
Food: 4
Service: 1
I went into this location today and was greeted at the counter by the manager who immediately told me that my pet was not allowed in my Donald at which time I informed her that it was service animal that had had been in there with me before. She then asked illegally for paper work for my service animal and asked where it's best was, which I them proceded to inform her that neither was required for service animal in California, and even asked her to call corporate or Google the guidelines for service animals, she replied she would not and would not allow us in there with my service animal. We then said we would then order to go and she then still refused to serve us and said she would not serve us at all. The managers name was Carmen. This was straight discrimination by McDonald's and because there was other guest there I was really embarrassed, as it is at times I'm self conscious about my service animal and now with this incident has just pushed me back with my use of the animal. I can't believe McDonald's allows there managers to treat customers this way and does not properly train their employees on the proper guidelines with service animal s. Just because I have to use a service animal I should not have to go through this and be treated like this especially by a manager. Have contacted me Donald and I am waiting to see what their actions are. If they handle this properly or if they try to sweep this under the rug.
Atmosphere: 1
Food: 1
Service: 1
Loading...