Staff has attitudes, ordered caramel sundaes, no caramel, only cups with melted ice cream, took it back, they added caramel to the already melted ice cream, took it back inside they redid them and it had some caramel with half a cup of ice cream
Atmosphere: 3
Food: 1
Service: 1
Adrienne Smith-Guerrero
This whole place sucks. Drive thru can never get your order right. They forget something from your order, or worse, give you someone else's order. When you walk in, they take you to the kios to start your order. When I order breakfast, I always ask for a folded egg instead of their round egg. Well, you can't substitute on the kios, so they take you back to the counter. They do not know how to be polite and offer great customer service. Though, if the managers do not show great customer service, how are the employees going to. Employees are only as good as their managers. It's so obvious this manager doesn't care. The drive thru still screwing up orders. Even after they make you park and wait for your order. They forget a mc'double and fries. This location is 5 minutes from my house, though I will drive all the way to amar/ardela to that McDonalds, which is 15 minutes east of this location. Then, to come back to the one amar/azusa, this location needs better service and caring managers...
Atmosphere: 1
Food: 1
Service: 1
cuzmar quez
This place SUCKS. We ordered 2 Big Mac's but only got one. The employees focused on other people when we were clearly at the front.
Atmosphere: 1
Food: 1
Service: 1
Schmoe
🎩 this McDonald's is fully 🕶 automated even if you have 👅👎🏽 cash
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Double Quarter Pounder with Cheese
Cynthia J. Godoy
I ORDERED NO ONION AND GOT BEYOND EXTRA ONION the onions fell onto my lap! It was just inedible and disgusting* * This review is specifically for this visit and this order. I’ve been here before and it’s never been so bad
Food: 1
Stephanie Carreno
They don't provide receipt and somehow $25 for 2 sandwiches?
Alan Aguilar
It was great
Atmosphere: 5
Food: 5
Service: 5
Darlene Colwell
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Hash Browns, French Fries
Tina Regina
I see it has changed here and I hope they changed management too
Atmosphere: 5
Food: 5
Service: 5
Too little
I see it has changed here and I hope they changed management too
I came to have breakfast. They said I needed to order at the kiosk. Took forever. My son is between baseball games. We did not have a lot of time. I had a cash so after ordering at the kiosk. I still had to wait in line to pay at the register. Waste of time. McDonald's do better.
Atmosphere: 1
Food: 1
Service: 1
Gucci Mane
I ordered 2 McDoubles , 4 nuggets ,fries and an Oreo McFlurry . After the fact I ordered the food I asked for a non seasoned patty for my dog . Somehow they confused the entire order , I got 2 McDoubles. One with just regular meat (plain) which the meat was supposed to be for my dog hence the plain . Then the other mcdouble says qtr cheese but it has no cheese and is plain (so pretty much same thing as the other burger ) so now I got meat and bread . Now the pattys for my dog they had in a pancake container had onions on em . Just poor communication skills and bad order .
Atmosphere: 4
Food: 1
Service: 1
S P
Order a drink at the self-service machine and you'll never get it if you don't wait at the counter. I don't know and I don't understand why this always happens?
Atmosphere: 2
Food: 2
Service: 1
Oscar Cardenas
Self service no lines
Atmosphere: 5
Food: 4
Service: 5
Anah Nahmis
Did not give ketchup when requested. Over cooked all the nuggets, but fries were ok. Still a waste of money because what's fries without ketchup.
Staff has attitudes, ordered caramel sundaes, no caramel, only cups with melted ice cream, took it back, they added caramel to the already melted ice cream, took it back inside they redid them and it had some caramel with half a cup of ice cream
Atmosphere: 3
Food: 1
Service: 1
This whole place sucks. Drive thru can never get your order right. They forget something from your order, or worse, give you someone else's order. When you walk in, they take you to the kios to start your order. When I order breakfast, I always ask for a folded egg instead of their round egg. Well, you can't substitute on the kios, so they take you back to the counter. They do not know how to be polite and offer great customer service. Though, if the managers do not show great customer service, how are the employees going to. Employees are only as good as their managers. It's so obvious this manager doesn't care. The drive thru still screwing up orders. Even after they make you park and wait for your order. They forget a mc'double and fries. This location is 5 minutes from my house, though I will drive all the way to amar/ardela to that McDonalds, which is 15 minutes east of this location. Then, to come back to the one amar/azusa, this location needs better service and caring managers...
Atmosphere: 1
Food: 1
Service: 1
This place SUCKS. We ordered 2 Big Mac's but only got one. The employees focused on other people when we were clearly at the front.
Atmosphere: 1
Food: 1
Service: 1
🎩 this McDonald's is fully
🕶 automated even if you have
👅👎🏽 cash
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Double Quarter Pounder with Cheese
I ORDERED NO ONION AND GOT BEYOND EXTRA ONION the onions fell onto my lap! It was just inedible and disgusting*
* This review is specifically for this visit and this order. I’ve been here before and it’s never been so bad
Food: 1
They don't provide receipt and somehow $25 for 2 sandwiches?
It was great
Atmosphere: 5
Food: 5
Service: 5
Kid-friendliness: Yes
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Big Mac, Hash Browns, French Fries
I see it has changed here and I hope they changed management too
Atmosphere: 5
Food: 5
Service: 5
I see it has changed here and I hope they changed management too
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I came to have breakfast. They said I needed to order at the kiosk. Took forever. My son is between baseball games. We did not have a lot of time. I had a cash so after ordering at the kiosk. I still had to wait in line to pay at the register. Waste of time. McDonald's do better.
Atmosphere: 1
Food: 1
Service: 1
I ordered 2 McDoubles , 4 nuggets ,fries and an Oreo McFlurry . After the fact I ordered the food I asked for a non seasoned patty for my dog . Somehow they confused the entire order , I got 2 McDoubles. One with just regular meat (plain) which the meat was supposed to be for my dog hence the plain . Then the other mcdouble says qtr cheese but it has no cheese and is plain (so pretty much same thing as the other burger ) so now I got meat and bread . Now the pattys for my dog they had in a pancake container had onions on em . Just poor communication skills and bad order .
Atmosphere: 4
Food: 1
Service: 1
Order a drink at the self-service machine and you'll never get it if you don't wait at the counter. I don't know and I don't understand why this always happens?
Atmosphere: 2
Food: 2
Service: 1
Self service no lines
Atmosphere: 5
Food: 4
Service: 5
Did not give ketchup when requested. Over cooked all the nuggets, but fries were ok. Still a waste of money because what's fries without ketchup.
Food: 1
Service: 1
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