McDonald's

2623 Valley Blvd, West Covina
(626) 964-7991

Recent Reviews

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Martha Arredondo

I went on 1-16-26 , for small coffe, it was water down and excessive sweetness and i order a apple pie that was very stale and crunchie/ old. I am disappointed i threw my coffee and pie away.

Food: 1

Victor Nunez

Everyone ignores you here when you ask for ketchup. Easy fix; put the ketchup where we can reach it ourselves if you don’t want to be bothered.

Atmosphere: 5

Food: 5

Service: 1

Jacob Lara

Amazing experience my friend Natalia at works there and it's amazing good experience the food is fresh the service is okay but amazing and I usually go to drive thru

Atmosphere: 4

Food: 5

Service: 4

Messy J

Not worth the money. Workers were rude. Place was dirty. Fries were good.
Sandwich was cold and they put 25 gallons of the spicy sauce on it, I had to scrape it off.

Atmosphere: 1

Food: 2

Service: 1

John

Bad customer service
They don't greet you, they ignore you
They refuse to take your order over the counter, they forcefully want you to use the tablet..
I asked for the 2 for 6$ morning breakfast special, I was refused , ..
This place has really bad customer interaction.
I hope corporate does a check-in
Customer courtesy is a must...

Atmosphere: 2

Service: 1

Danny Chang

They always forget the ketchup and the straw. You literally have to remind them every time otherwise they would forget or purposely don't put it in there.

Atmosphere: 4

Food: 3

Service: 2

Lani B

Went in the evening to get a small decaf coffee and oreo mcflurry. Decaf was not hot, but warm. The coffee tasted fine with room for cream and sugar. The oreo McFlurry gave my brother food poisoning. He had diarrhea throughout the morning and felt nauseous. We're not going there again because of what happened. Food contamination.

Food: 2

Service: 4

Paul Holguin

Kiosk don't work always have trouble clearing it from my Mc Donald's app after

Atmosphere: 2

Food: 2

Service: 2

Mia A Martinez

The restrooms were clean the cleanest McDonald's ever l don't live here

Atmosphere: 5

Service: 5

Lena chy

I came here to get a fudge sundae, but the worker said the ice cream machine was being cleaned. She asked if I wanted another drink instead, so I said mocha frappe. She never asked what size and just handed me a small, which turned out to be cheaper than what I originally paid for the sundae.

When I called, they said I’d have to come back in person for a refund because “the card has to be here.” I told them I was already home, and all I got was, “I’m sorry, Miss.”

Honestly, this location should let customers know about the price difference before switching items. If I’d known, I would’ve paid extra for a medium. Instead, they charged me more for less and didn’t bother to mention it. Unprofessional and careless service.

Atmosphere: 1

Food: 1

Service: 1

Jose S

They get the order wrong multiple times. Slow service

Atmosphere: 1

Food: 1

Service: 1

Esther Chen

What’s the point of placing an order through its app ahead of time and still wait in line for 20+mins when you arrive?

Atmosphere: 1

Food: 2

Service: 1

Tank

Great staff, great service, fries crispy, everything fresh.👌

Atmosphere: 5

Food: 5

Service: 5

Cute X

I bought two egg burgers and a breakfast platter, but when I got home I only received one burger.

Atmosphere: 1

Food: 1

Service: 1

Jenn Torres

This McDonald's normally gets my order wrong. It's the closest one to me so I go. Today, well today took the cake. My order was completely wrong, the person at drive thru handed me 3 different bags of food that were not mine. They had the receipt I provided them with and still, the order was wrong. When I explained what I ordered they had a blank expression. I understand fast food drive thru is busy, I just wish they would pay closer attention.

Atmosphere: 2

Food: 2

Service: 1

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