McDonald's

2623 Valley Blvd, West Covina
(626) 964-7991

Recent Reviews

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Esther Chen

What’s the point of placing an order through its app ahead of time and still wait in line for 20+mins when you arrive?

Atmosphere: 1

Food: 2

Service: 1

Tank

Great staff, great service, fries crispy, everything fresh.👌

Atmosphere: 5

Food: 5

Service: 5

Cute X

I bought two egg burgers and a breakfast platter, but when I got home I only received one burger.

Atmosphere: 1

Food: 1

Service: 1

Jenn Torres

This McDonald's normally gets my order wrong. It's the closest one to me so I go. Today, well today took the cake. My order was completely wrong, the person at drive thru handed me 3 different bags of food that were not mine. They had the receipt I provided them with and still, the order was wrong. When I explained what I ordered they had a blank expression. I understand fast food drive thru is busy, I just wish they would pay closer attention.

Atmosphere: 2

Food: 2

Service: 1

Jorge Macias

When I only have a dollar to my name McDonald's is my best friend 🧡! I always get a free item with the app. And my points keep growing for more free food for a rainy day. Thanks Ronald ❤️!!

Atmosphere: 5

Food: 5

Service: 5

ta cls

Great service at McDonald’s! The staff kindly showed me the toy before I ordered. The toy is super cute and just the right size for Labubu!

Atmosphere: 4

Food: 4

Service: 5

mohammed hasan

I think food quality of McDonald's has gone down to a point when can easily say that fries are probably the only item which is keeping the organization alive. I don't know about others but to me your signature Big Mac is probably a joke now. I remember first I had Big Mac back in 1980, it was difficult to take a bite without messing up your both sides of your lips. I don't it probably don't matter to these franchises who is racking up profit chopping the size of their workforce and completely low quality food all around.
I have nothing against McDonald's but I think they would become like Burger King and KFC franchises in the near future. Time is not on your side anymore because I have seen a single chocolate chip cookie costs $ 1.99 at some stores whereas you can get a worm Costco chocolate chip cookie about 8 times bigger for only $2.49.
I only go there when I get some app special because I am on the road a lot. Hope you would wake up and fix things before it is too late. Thank you.

Atmosphere: 3

Food: 2

Service: 3

Louis Soto

Quick friendly and on point

Atmosphere: 5

Food: 5

Service: 5

Oscar Cornejo

Everything was bad couldn't get any help kiosk was malfunctioning got part order then 40 minutes later my child's meal unacceptable I will never use this location again

Atmosphere: 1

Food: 1

Service: 1

LINDOL “Animal” ATKINS III

Food make me sick I don't know what's going on with McDonald's lately but every time I eat there I get sick

Atmosphere: 5

Food: 1

Service: 4

Armando Sanchez

IVE BEEN A LOYAL CUSTOMER FOR YEARS TODAY IS MY LAST DAY AT THIS ESTABLISHMENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!DONT BELIEVE ME READ ALL THE REVIEWS !!!!!!!!!!!!!!!!!!!!’Understaffed in the daytime also double check all your orders because they tend to mess up a lot. There’s this front counter lady that’s always making jokes about charging five dollars extra for any little thing with that and the combination of bad service that joke doesn’t hit the punch line

Aarlic

All the taste so bad. Is it owner change ? One of my fav store before not anymore now.
egg muffins
mocha frappuccino
Burrito

Lolys C. D.

You don't get what you order, and you have to pay for food to go in trash. The manager doesn't care

Bonnie Wilson

Very bad experience! The cashier didn't even know what the special events they were showing were!

Janeth Mota

If I could give 0 stars I would.
Horrible service.
It has gone down really bad.
I will be calling the restaurant tomorrow because when I called the store manager wasn’t there and the one person on duty was really horrible and rude.
I received a large order of fries, old, hard cold and unseasoned and the change clean nuggets cold and soggy. They weren’t even for me it was for my baby daughter. That’s what made me most upset. I called and the person didn’t want to provide her name for me and my didn’t even get a receipt or got asked if I wanted my receipt. Didn’t get greet or a “thank you”.
Very upset

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