My server Ms.Patty was so pleasant and attentive. She made sure our experience was enjoyable. Thank you Ms. Patty!
Atmosphere: 5
Food: 3
Service: 5
Jerry Ruiz
I had an absolutely fantastic experience at Norms, thanks to our incredible server Tanisha! From the moment we sat down, she was welcoming, and genuinely attentive. Tanisha made great menu recommendations, checked in at just the right times, and ensured everything was perfect without ever being overbearing. It’s rare to find someone who’s both efficient and personable, but Tanisha our server nailed it. Her positive attitude truly enhanced the whole dining experience. I’ll definitely be coming back—great food and even better service! Thank you Tanisha
Atmosphere: 5
Food: 5
Service: 5
Rosemary Rose-Gonzalez
The food was terrible! Our pancakes were cold and rubbery, and the bacon was also cold with a strange taste. My husband, who usually finishes his own meal and half of mine, didn't finish either his food or mine. Our server took a break, and no one came to check on us, even though the restaurant wasn't busy. I considered complaining but ultimately decided it wasn't worth it. I will never go to Norms again!
Atmosphere: 3
Food: 2
Service: 2
Ex Heisenberg
Dined in here with my dad (he’s 65+) and service was horrible. Food and staff was not great. Not very busy asked for condiments several times and was ignored or forgotten very disappointing. Came in at 5:45pm today.
Atmosphere: 2
Food: 3
Service: 1
Richard Mokofisi
Me and my family had a great time at NORMS. Our server Patty was amazing and she made sure we had our food out on time and filled up our waters and coffee every time. Good atmosphere
Atmosphere: 5
Food: 4
Service: 5
Elizabeth Mejia
Machala was very helpful
Atmosphere: 5
Food: 5
Service: 5
Laszlo Budavari
Good food and service, but it was really cold inside the restaurant. There were plenty of empty tables, but my wife and I still had to wait about 15 minutes to get seated.
Atmosphere: 5
Food: 5
Service: 5
Kassandra Gonzalez
Kaela was our waitress and she was super sweet to me and my family. and she was on top of everything!!
Atmosphere: 5
Food: 5
Service: 5
Yapper2000 Uli
My wife and I just left the restaurant and our waitress was Kayla, she was super attentive and caring so we will definitely be asking for her again 👍 Food was also very good
Atmosphere: 4
Food: 5
Service: 5
Charly Villanueva
Me an my family Love Norms an now I love it even more ! , my aunt lives in West Covina so that's why we went to this location. The service was the BEST service I've ever had no exaggerating!. Damian is the best server I've ever had at any restaurant. He was helpful but not pushy ,so polite,an even assisted me an his co worker when he was already done for the day 😇🙏🏽, really appreciated his hospitality .
Our waitress Tanisha was so professional, and had great customer service! She definitely made us want to come back for more experiences with this Norms! I definitely recommend this Norms to everyone.
Atmosphere: 5
Food: 5
Service: 5
JR Andrew
Wonderful hosts, delicious food and warm environment!
Atmosphere: 5
Food: 5
Service: 5
Nick M
Had an amazing experience with our server Pat- one of the best servers I've ever experienced - wonderful attitude great service and the food was absolutely on point - Even the cashier and manager were very kind and friendly - Highly Recommend !
My server Ms.Patty was so pleasant and attentive. She made sure our experience was enjoyable. Thank you Ms. Patty!
Atmosphere: 5
Food: 3
Service: 5
I had an absolutely fantastic experience at Norms, thanks to our incredible server Tanisha! From the moment we sat down, she was welcoming, and genuinely attentive. Tanisha made great menu recommendations, checked in at just the right times, and ensured everything was perfect without ever being overbearing. It’s rare to find someone who’s both efficient and personable, but Tanisha our server nailed it. Her positive attitude truly enhanced the whole dining experience. I’ll definitely be coming back—great food and even better service! Thank you Tanisha
Atmosphere: 5
Food: 5
Service: 5
The food was terrible! Our pancakes were cold and rubbery, and the bacon was also cold with a strange taste. My husband, who usually finishes his own meal and half of mine, didn't finish either his food or mine. Our server took a break, and no one came to check on us, even though the restaurant wasn't busy. I considered complaining but ultimately decided it wasn't worth it. I will never go to Norms again!
Atmosphere: 3
Food: 2
Service: 2
Dined in here with my dad (he’s 65+) and service was horrible. Food and staff was not great. Not very busy asked for condiments several times and was ignored or forgotten very disappointing. Came in at 5:45pm today.
Atmosphere: 2
Food: 3
Service: 1
Me and my family had a great time at NORMS. Our server Patty was amazing and she made sure we had our food out on time and filled up our waters and coffee every time. Good atmosphere
Atmosphere: 5
Food: 4
Service: 5
Machala was very helpful
Atmosphere: 5
Food: 5
Service: 5
Good food and service, but it was really cold inside the restaurant. There were plenty of empty tables, but my wife and I still had to wait about 15 minutes to get seated.
Atmosphere: 5
Food: 5
Service: 5
Kaela was our waitress and she was super sweet to me and my family. and she was on top of everything!!
Atmosphere: 5
Food: 5
Service: 5
My wife and I just left the restaurant and our waitress was Kayla, she was super attentive and caring so we will definitely be asking for her again 👍 Food was also very good
Atmosphere: 4
Food: 5
Service: 5
Me an my family Love Norms an now I love it even more ! , my aunt lives in West Covina so that's why we went to this location. The service was the BEST service I've ever had no exaggerating!. Damian is the best server I've ever had at any restaurant. He was helpful but not pushy ,so polite,an even assisted me an his co worker when he was already done for the day 😇🙏🏽, really appreciated his hospitality .
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Breakfast is always good here.
The best service every time I've gone in.
Atmosphere: 5
Food: 5
Service: 5
Our waitress Tanisha was so professional, and had great customer service! She definitely made us want to come back for more experiences with this Norms! I definitely recommend this Norms to everyone.
Atmosphere: 5
Food: 5
Service: 5
Wonderful hosts, delicious food and warm environment!
Atmosphere: 5
Food: 5
Service: 5
Had an amazing experience with our server Pat- one of the best servers I've ever experienced - wonderful attitude great service and the food was absolutely on point - Even the cashier and manager were very kind and friendly - Highly Recommend !
Atmosphere: 5
Food: 5
Service: 5
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