Sbarro

805 Plaza Dr, West Covina
(626) 856-1397

Recent Reviews

Sort by
Wilson Wong

I was born and raised in NY, so I know what NY style pizza is. What they serve here is not NY style pizza. First of all the crust lacks that chew that NY pizza is known for. Also, the crust is a little too thick and stiff. The sauce lacks any flavor, you barely even notice it's there. As for being "XL", I've seen bigger slices at Costco. There is nothing NY about their pies, not the crust, not the sauce, nor the size of the slices.

Atmosphere: 3

Food: 2

Service: 3

LORELAY FAUSSIER

Service is terrible. Owners should train their line staff on providing exemplary customer service and not behave as someone who does not have manners. Simple, "hello", "how may I help you", go along way. Sandra at the cash register is a terrible employee with customer service. Does not listen to what the customer is asking. I simply asked her and gave her mt receipt to inquire if my whole pizza was ready. She returned my receipt and said nothing. I had to ask her again, if it was ready or not. My daughter asked her for a Dr. Pepper refill, she gave her Pepsi instead. Every time my husband visits and asks for chicken and spaghetti, they never have chicken.

Atmosphere: 2

Food: 3

Service: 1

Yareli Chagala Mtz.

They don't heat the food well, and it's not the first time what happens! please pay attention to that. He never returned to that place.

Food: 1

Yareli

They don't heat the food well, and it's not the first time what happens! please pay attention to that. He never returned to that place.

Paul rene Bobadilla

There was 3 worker in the front and none of them ask me if i need anything they just kept there backs turn totally ignoring customers and paying no mind to them this really say a-lot about the work ethic of these employees and reason why your food sits out so long before being disposed i find this experience horrible and lacking

Hammer Bullet

Horrible service by manager. INCONPITENT! SERVED OLD FOOD AND EXPECTS YOU TO BUY ANOTHER ORDER.

Isabel Terriqiez

Hi everyone one just to let you know they put a gang of ice on sodas .and only 1 refill. Not going there again

Ronin JoLin

No condiments.... Not good for a $10 combo...

Paiman Namazi

I'm from New York originally, and their Sbarro was 10 times better than this stuff. It tasted like somebody dumped whole bag of salt on it.

Hailee Roxana

Good food, fast service , but they need to work on their customer service. Seems like it bothered them that I even showed up lol.

Kimberly H

Extremely friendly girl at the cash register. Ok food

一天天面条

It is hard to find where they are in the plaza !!!

Jaime Rodriguez

Scrumptious

John Collins

We like a lot going out. Yesterday we came to this delicious place which friends told us about. We spent a lovely time there with first-rate dishes and a courteous team and a talented chief cook. We added this fine restaurant in our phone list and we shall no doubt go again soon. We deeply recommend.

Jeremy Gomez

Did not reheat the food, it was cold and like eating day old pizza. Not worth the money.

Loading...