The drive through took over 45 minutes and my order was wrong.No apologies no urgency and no worries.I will never go to the starbucks again
Service: 1
Catra
Gueeezzzz!!! So this past Thursday was the 1st ever I had to reach out to customer service about a drink! I get it a shaken espresso usually has a lot of ice... BUT to pay shy of $7 to get 100% ice and 4oz of coffee is criminal..... I won't be getting a shaken espresso from this location ever again.
Atmosphere: 1
Food: 1
Service: 1
Starr Cerswell
They are pleasant and fast. Love this store
Atmosphere: 5
Food: 5
Service: 5
YUYO 323
I go to Starbucks about five times a week,, I have been to all the local Starbucks around the area and this one is by far the worst location ever. They constantly mess up your drink. I will never purchase a coffee from this location ever again thanks to the lack of customer service from the supervisor named Mary. She she lost a frequent customer this branch seriously needs to better train their employees especially the supervisors. They do not know or understand Customer Service!!!!!
Food: 1
Service: 1
xochilt Z
They didn’t let me use the restroom as an uber driver there for a pick up. I looked it up and read uber drivers are considered partners to Starbucks. Policy states partners and customers can use the restroom. Not following policy!
Avari Hawthorne
Always great experience. I got a iced brown sugar oat milk shaken expresso. My absolute favorite. If you can find a Starbucks that still has the salted brown buttery topping it's a game changer.
Atmosphere: 5
Food: 5
Service: 5
Dugless Mohr
One of the mail clerks? Or should we say barista is condescending with a flirty kind of attitude.
Most patrons were sitting at areas that have power outlets and four out of five of them were not plugged in and not using. This made it very frustrating because my device would not charge and it is all about me. Thank you
Atmosphere: 3
Food: 1
Service: 1
Oscar Quezada
Im a delivery driver. I was picking up or a customer. I asked to use the bathroom and was rejected because I am not a customer. I replied that I am an extension of the customer. Only reason I'm there is to pickup for the customer. She(employees)told me that I needed to buy something in order to use their precious latrine. Yall did me dirty
Atmosphere: 1
Service: 1
Kelvin Lobo
The Best
Matthew Runnells
I spent 15 minutes to get a water after i ordered my drinks and food 4 people to get an empty water cup to fill myself at the self serve despenser
It is a nice Starbucks establishment, located in Eastland Center area. I have visited this joint, several times. It was in beginning of 2024, when I used to work in the area. So, before heading to work, I would come here, to buy my breakfast and coffee. The lines were, usually, not long. At the same time, the wait time for coffee and meals was not long. The prices, too, were not on the expensive side. Of course, from time to time, there were no tables available to sit down, and enjoy a coffee with breakfast meals. Still, I would usually order to go. Therefore, I am not complaining, about it. So, if anyone needs to purchase good coffee for breakfast, I would recommend a visit to this establishment.
Atmosphere: 5
Food: 5
Service: 5
Jolly Truong
On a Saturday’s, when I went in the Starbucks with my dad, I asked for the code to the restroom and they say that I have to purchase something even when my dad already purchased on the app and we waiting for the coffee. They think I’m asking for the restroom only and that we didn’t buy anything. We are regular customers at this Starbucks and this is the first time in my life I was told to buy something from Starbucks even when I did and they thought I was homeless asking to use their public bathrooms. The cashier was the one who asked me and her name is Rose. So disappointed
Atmosphere: 1
Food: 1
Service: 1
Amber Rosemary
I’m never going back here again. I ordered hot coffee and received it lukewarm and the coffee was water down. Very disappointed.
Wei-Chi Lee
Comfortable staying and doing some of my remote work here because staffs are all pretty friendly. A staff Stella has to be mentioned today, she took my orders with thoughtful and very nice polite attitude, her genuine kindness deserves a recognition!
The drive through took over 45 minutes and my order was wrong.No apologies no urgency and no worries.I will never go to the starbucks again
Service: 1
Gueeezzzz!!! So this past Thursday was the 1st ever I had to reach out to customer service about a drink! I get it a shaken espresso usually has a lot of ice... BUT to pay shy of $7 to get 100% ice and 4oz of coffee is criminal..... I won't be getting a shaken espresso from this location ever again.
Atmosphere: 1
Food: 1
Service: 1
They are pleasant and fast. Love this store
Atmosphere: 5
Food: 5
Service: 5
I go to Starbucks about five times a week,, I have been to all the local Starbucks around the area and this one is by far the worst location ever. They constantly mess up your drink. I will never purchase a coffee from this location ever again thanks to the lack of customer service from the supervisor named Mary. She she lost a frequent customer this branch seriously needs to better train their employees especially the supervisors. They do not know or understand Customer Service!!!!!
Food: 1
Service: 1
They didn’t let me use the restroom as an uber driver there for a pick up. I looked it up and read uber drivers are considered partners to Starbucks. Policy states partners and customers can use the restroom. Not following policy!
Always great experience. I got a iced brown sugar oat milk shaken expresso. My absolute favorite. If you can find a Starbucks that still has the salted brown buttery topping it's a game changer.
Atmosphere: 5
Food: 5
Service: 5
One of the mail clerks? Or should we say barista is condescending with a flirty kind of attitude.
Most patrons were sitting at areas that have power outlets and four out of five of them were not plugged in and not using. This made it very frustrating because my device would not charge and it is all about me. Thank you
Atmosphere: 3
Food: 1
Service: 1
Im a delivery driver. I was picking up or a customer. I asked to use the bathroom and was rejected because I am not a customer. I replied that I am an extension of the customer. Only reason I'm there is to pickup for the customer. She(employees)told me that I needed to buy something in order to use their precious latrine. Yall did me dirty
Atmosphere: 1
Service: 1
The Best
I spent 15 minutes to get a water after i ordered my drinks and food 4 people to get an empty water cup to fill myself at the self serve despenser
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
It is a nice Starbucks establishment, located in Eastland Center area. I have visited this joint, several times. It was in beginning of 2024, when I used to work in the area. So, before heading to work, I would come here, to buy my breakfast and coffee. The lines were, usually, not long. At the same time, the wait time for coffee and meals was not long. The prices, too, were not on the expensive side. Of course, from time to time, there were no tables available to sit down, and enjoy a coffee with breakfast meals. Still, I would usually order to go. Therefore, I am not complaining, about it. So, if anyone needs to purchase good coffee for breakfast, I would recommend a visit to this establishment.
Atmosphere: 5
Food: 5
Service: 5
On a Saturday’s, when I went in the Starbucks with my dad, I asked for the code to the restroom and they say that I have to purchase something even when my dad already purchased on the app and we waiting for the coffee. They think I’m asking for the restroom only and that we didn’t buy anything. We are regular customers at this Starbucks and this is the first time in my life I was told to buy something from Starbucks even when I did and they thought I was homeless asking to use their public bathrooms. The cashier was the one who asked me and her name is Rose. So disappointed
Atmosphere: 1
Food: 1
Service: 1
I’m never going back here again. I ordered hot coffee and received it lukewarm and the coffee was water down. Very disappointed.
Comfortable staying and doing some of my remote work here because staffs are all pretty friendly. A staff Stella has to be mentioned today, she took my orders with thoughtful and very nice polite attitude, her genuine kindness deserves a recognition!
Service: 5
Terrible service, very bad service
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