The WORSE experience I ever had at a Denny's. New people, new manager at the West Covina. We got seated and got our drinks, But than 15 minutes or more went by, and so my wife and I had to wait longer for just to order, I should of known better. Okay I can see there are NEW servers after coming more than 12 years at this Denny's at 645 North Azusa Ave, West Covina, CA. 91791. Server walked by our table 2 times and after the 3rd I had to raise my voice before she was gone again, "hey we haven't ordered yet, no one took our order". Okay the server said she did not know the other server who sat us and got our drinks didn't take our order ? My wife just wanted the Apple Crisp (and NOT the Kookie dessert on the photo of the menu). She thought she made it clear, pointing to the second line of desserts, the Apple Crisp, not the photo dessert. Did she really understand ? NO. My wife got served the Kookie dessert instead. She accepted it since they we busy by now, and the server left quickly before having a chance to say anything. My wife didn't want to make a problem or issue. Okay fine. I was still waiting for my Classic burger with SEASONED fries. The couple who came after us, sitting across from us were served their dinner before me, while I was still waiting for my meal. Finally got my burger, NO Season fries, just the regular ones, so I told her to take it back. Oh I forgot, before I had already gotten up to ask the manager for coffee, and told him I'm still waiting for my order, when the served came with the wrong order of fries, which she took back. Manager just came back with my burger and no fries on the plate. Later came my seasoned fries without much battered seasoning, must of been fried super fast ? Okay that was enough. I asked the manager for a container. He said he would removed the Apple Crisp dessert from the bill, not charge us, so we wanted to leave and pay. Usually we get the bill, but the server was at the register telling the manager telling him what we had. I still gave a gratitude of $ 3.20 after my military discount, which I usually do, but when I seen the printed bill for the 1st time after I had ALREADY Paid, I saw the Apple Crisp was still charged to us, but only my drink taken off !? WTF. Needless to say we maybe NEVER come back here, and that's sad after 12 years of decent service.
leroym834
The WORSE experience I ever had at a Denny's. New people, new manager at the West Covina. We got seated and got our drinks, But than 15 minutes or more went by, and so my wife and I had to wait longer for just to order, I should of known better. Okay I can see there are NEW servers after coming more than 12 years at this Denny's at 645 North Azusa Ave, West Covina, CA. 91791. Server walked by our table 2 times and after the 3rd I had to raise my voice before she was gone again, "hey we haven't ordered yet, no one took our order". Okay the server said she did not know the other server who sat us and got our drinks didn't take our order ? My wife just wanted the Apple Crisp (and NOT the Kookie dessert on the photo of the menu). She thought she made it clear, pointing to the second line of desserts, the Apple Crisp, not the photo dessert. Did she really understand ? NO. My wife got served the Kookie dessert instead. She accepted it since they we busy by now, and the server left quickly before having a chance to say anything. My wife didn't want to make a problem or issue. Okay fine. I was still waiting for my Classic burger with SEASONED fries. The couple who came after us, sitting across from us were served their dinner before me, while I was still waiting for my meal. Finally got my burger, NO Season fries, just the regular ones, so I told her to take it back. Oh I forgot, before I had already gotten up to ask the manager for coffee, and told him I'm still waiting for my order, when the served came with the wrong order of fries, which she took back. Manager just came back with my burger and no fries on the plate. Later came my seasoned fries without much battered seasoning, must of been fried super fast ? Okay that was enough. I asked the manager for a container. He said he would removed the Apple Crisp dessert from the bill, not charge us, so we wanted to leave and pay. Usually we get the bill, but the server was at the register telling the manager telling him what we had. I still gave a gratitude of $ 3.20 after my military discount, which I usually do, but when I seen the printed bill for the 1st time after I had ALREADY Paid, I saw the Apple Crisp was still charged to us, but only my drink taken off !? WTF. Needless to say we maybe NEVER come back here, and that's sad after 12 years of decent service.
Adriana Luna
El mesero no nos atendió muy bien pero la cena estuvo muy deliciosa
Maria Rodas
Que delicioso me encanta denny s selos recomiendo 😋😋😋😋😋😋
Now that's a Burger!!!! Excellent!!
The WORSE experience I ever had at a Denny's. New people, new manager at the West Covina. We got seated and got our drinks, But than 15 minutes or more went by, and so my wife and I had to wait longer for just to order, I should of known better. Okay I can see there are NEW servers after coming more than 12 years at this Denny's at 645 North Azusa Ave, West Covina, CA. 91791. Server walked by our table 2 times and after the 3rd I had to raise my voice before she was gone again, "hey we haven't ordered yet, no one took our order". Okay the server said she did not know the other server who sat us and got our drinks didn't take our order ? My wife just wanted the Apple Crisp (and NOT the Kookie dessert on the photo of the menu). She thought she made it clear, pointing to the second line of desserts, the Apple Crisp, not the photo dessert. Did she really understand ? NO. My wife got served the Kookie dessert instead. She accepted it since they we busy by now, and the server left quickly before having a chance to say anything. My wife didn't want to make a problem or issue. Okay fine. I was still waiting for my Classic burger with SEASONED fries. The couple who came after us, sitting across from us were served their dinner before me, while I was still waiting for my meal. Finally got my burger, NO Season fries, just the regular ones, so I told her to take it back. Oh I forgot, before I had already gotten up to ask the manager for coffee, and told him I'm still waiting for my order, when the served came with the wrong order of fries, which she took back. Manager just came back with my burger and no fries on the plate. Later came my seasoned fries without much battered seasoning, must of been fried super fast ? Okay that was enough. I asked the manager for a container. He said he would removed the Apple Crisp dessert from the bill, not charge us, so we wanted to leave and pay. Usually we get the bill, but the server was at the register telling the manager telling him what we had. I still gave a gratitude of $ 3.20 after my military discount, which I usually do, but when I seen the printed bill for the 1st time after I had ALREADY Paid, I saw the Apple Crisp was still charged to us, but only my drink taken off !? WTF. Needless to say we maybe NEVER come back here, and that's sad after 12 years of decent service.
The WORSE experience I ever had at a Denny's. New people, new manager at the West Covina. We got seated and got our drinks, But than 15 minutes or more went by, and so my wife and I had to wait longer for just to order, I should of known better. Okay I can see there are NEW servers after coming more than 12 years at this Denny's at 645 North Azusa Ave, West Covina, CA. 91791. Server walked by our table 2 times and after the 3rd I had to raise my voice before she was gone again, "hey we haven't ordered yet, no one took our order". Okay the server said she did not know the other server who sat us and got our drinks didn't take our order ? My wife just wanted the Apple Crisp (and NOT the Kookie dessert on the photo of the menu). She thought she made it clear, pointing to the second line of desserts, the Apple Crisp, not the photo dessert. Did she really understand ? NO. My wife got served the Kookie dessert instead. She accepted it since they we busy by now, and the server left quickly before having a chance to say anything. My wife didn't want to make a problem or issue. Okay fine. I was still waiting for my Classic burger with SEASONED fries. The couple who came after us, sitting across from us were served their dinner before me, while I was still waiting for my meal. Finally got my burger, NO Season fries, just the regular ones, so I told her to take it back. Oh I forgot, before I had already gotten up to ask the manager for coffee, and told him I'm still waiting for my order, when the served came with the wrong order of fries, which she took back. Manager just came back with my burger and no fries on the plate. Later came my seasoned fries without much battered seasoning, must of been fried super fast ? Okay that was enough. I asked the manager for a container. He said he would removed the Apple Crisp dessert from the bill, not charge us, so we wanted to leave and pay. Usually we get the bill, but the server was at the register telling the manager telling him what we had. I still gave a gratitude of $ 3.20 after my military discount, which I usually do, but when I seen the printed bill for the 1st time after I had ALREADY Paid, I saw the Apple Crisp was still charged to us, but only my drink taken off !? WTF. Needless to say we maybe NEVER come back here, and that's sad after 12 years of decent service.
El mesero no nos atendió muy bien pero la cena estuvo muy deliciosa
Que delicioso me encanta denny s selos recomiendo 😋😋😋😋😋😋
Thank you the courtesy rep was very nice.
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