The true drive is very bad…. No forks, no napkins, incomplete order.
Food: 1
Service: 1
Andrea Munoz
The service staff on drive way in South Gate is very bad, they don't even hear what you ask them and when you arrive at the window they charge you and don't even pay attention to you and they are curt, rude and angry, that is very bad customer service! !!
Atmosphere: 3
Food: 3
Service: 1
Brown Munde
Specially asked for fresh chicken and they still give me the old meat sitting on the grill frommorning very chewy had to throw everything now don’t tell me you should have come back for a refund smh .
Atmosphere: 3
Food: 1
Service: 4
Rose Ochoa
I order a pollo bowl and it seams like they gave me the bottom on the left overs it was old hard chicken it must have been sitting there for long time and less of the portion that is served. it was
Atmosphere: 1
Food: 1
Service: 1
Wendy Carpenter
Food is so
Atmosphere: 5
Food: 5
Service: 5
Albi Truji
Sebastian was nice and helpful when I ordered through Drive-
Atmosphere: 5
Food: 5
Service: 5
Carter Carter
I don't eat at this chain it's just nasty chicken period in my opinion ??
Atmosphere: 5
Food: 1
Service: 5
Stephen Speregen
Was there for a friend's father's funeral. Over a hundred people. Good time was had by all.
Atmosphere: 5
Food: 5
Service: 5
Willis FG
Slow, unprofessional, they mess up your food. Ordered a chicken avocado quesadilla, waited 30 mins, checked my quesadilla before leaving and it had NO CHICKEN. CHEESE WASN'T MELTED. MANAGEMENT SAID THE COOK WAS NEW.
Atmosphere: 1
Food: 1
Service: 1
Deon Hayman
I’m not sure if it’s just for this El Pollo Loco, but they don’t give lemons here, which makes no since. Terrible!
Typical EPL. I wish they'd clean more. Too many tables with stuff on it. Love their
Atmosphere: 3
Food: 5
Service: 3
Efi Ben-Efraim
Worst experience in my life never gonna go back over there. The chicken is like a piece of wood very very dry. I wouldn’t recommend to go there again to anybody.
Tamara Shapiro
They were out of chips and forgot to put sour cream in my bowl
Gabriela Perez
Edwin is very friendly and helpful. Answered all my questions with patience. Great clean location! Chicken well cooked!
The true drive is very bad…. No forks, no napkins, incomplete order.
Food: 1
Service: 1
The service staff on drive way in South Gate is very bad, they don't even hear what you ask them and when you arrive at the window they charge you and don't even pay attention to you and they are curt, rude and angry, that is very bad customer service! !!
Atmosphere: 3
Food: 3
Service: 1
Specially asked for fresh chicken and they still give me the old meat sitting on the grill frommorning very chewy had to throw everything now don’t tell me you should have come back for a refund smh .
Atmosphere: 3
Food: 1
Service: 4
I order a pollo bowl and it seams like they gave me the bottom on the left overs it was old hard chicken it must have been sitting there for long time and less of the portion that is served. it was
Atmosphere: 1
Food: 1
Service: 1
Food is so
Atmosphere: 5
Food: 5
Service: 5
Sebastian was nice and helpful when I ordered through Drive-
Atmosphere: 5
Food: 5
Service: 5
I don't eat at this chain it's just nasty chicken period in my opinion ??
Atmosphere: 5
Food: 1
Service: 5
Was there for a friend's father's funeral. Over a hundred people. Good time was had by all.
Atmosphere: 5
Food: 5
Service: 5
Slow, unprofessional, they mess up your food. Ordered a chicken avocado quesadilla, waited 30 mins, checked my quesadilla before leaving and it had NO CHICKEN. CHEESE WASN'T MELTED. MANAGEMENT SAID THE COOK WAS NEW.
Atmosphere: 1
Food: 1
Service: 1
I’m not sure if it’s just for this El Pollo Loco, but they don’t give lemons here, which makes no since. Terrible!
Atmosphere: 5
Food: 3
Service: 2
Restaurantji Recommends
The worst customer service ever!
Service: 1
Typical EPL. I wish they'd clean more. Too many tables with stuff on it. Love their
Atmosphere: 3
Food: 5
Service: 3
Worst experience in my life never gonna go back over there. The chicken is like a piece of wood very very dry. I wouldn’t recommend to go there again to anybody.
They were out of chips and forgot to put sour cream in my bowl
Edwin is very friendly and helpful. Answered all my questions with patience. Great clean location! Chicken well cooked!
Atmosphere: 5
Food: 5
Service: 5