El Pollo Loco
$ • Mexican, Fast Food, Chicken Shop
Hours:
6430 Platt Ave, West Hills
(818) 712-9484
About El Pollo Loco
Customers' Favorites
Double Chicken Avocado Salad
Chicken Avocado Quesadilla
Chicken Taco Al Carbon
Classic Tostada Salad
4pc Half Chicken Meal
Chicken Nachos Combo
Nice Side of Avocado
Avocado Pollo Bowl
12pc Family Meal
48 Piece Meal
El Pollo Loco Reviews
Ratings
Menu
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Hours
| Monday | 10AM - 10PM |
| Tuesday | 10AM - 10PM |
| Wednesday | 10AM - 10PM |
| Thursday | 10AM - 10PM |
| Friday | 10AM - 10PM |
| Saturday | 10AM - 10PM |
| Sunday | 10:30AM - 10PM |
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El Pollo Loco, a popular restaurant, has received mixed reviews from customers. The service at the South Gate location has been described as poor, with staff being curt, rude, and inattentive to customer requests. However, the manager at another location, Jessica, was praised for her kindness, understanding, and quick service during a coupon issue. The food is generally reported to be hot and delicious, though some customers have experienced missing items or long wait times for their orders, particularly at the West Hills location.