Very tasty, the service could improve, but the flavor is very good.
Atmosphere: 4
Food: 4
Service: 4
Daniel Wolfley
Manager was rude about the bathroom
Atmosphere: 1
Food: 1
Service: 1
RAFAEL DURAN
Always good and great valueExcellent service!!
Atmosphere: 5
A B
Food service hot and fresh, the place is supper noisy!!Parking: Just parked at T.J. aboveKid-friendliness: Yes.Wheelchair accessibility: Yes
Atmosphere: 1
Food: 4
Service: 5
RT Packer
Simply the BEST el pollo I’ve ever visited (& I visit a lot). The most caring and sincere staff (Ofelia, Daniel, David & Jackie are always the sweetest of people-I eat here daily). The food is quality and the prices are fair. The restaurant is always super clean. Thank you for being such a great place to visit. The BEST!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Taco Al Carbon, Salsa Roja Fiery, Double Chicken Bowl, Creamy Cilantro Dressing
Alexander Haley
It’s either great or nasty. Absolutely no in between but I like it.
Atmosphere: 4
Food: 4
Service: 5
Miguel S.
Love this place good food good people. Always somebody cleaning the food is fairly quick. And the workers are very friendly the others reviews pretty spot on
Josue Acosta
El Pollo Loco tostada bolw never fails!
Atmosphere: 5
Food: 5
Service: 5
Mel Gattis
Great food and experience. It was our first time in California in years and we had never eaten here before. It was Great Mexican food served up hot and fresh! As a photographer I really enjoyed the photo collages on the wall and felt inspired. I took a picture with the manager Victor because he was really nice and made us feel welcomed. Thank you.
This is to the middle aged Hispanic Pollo Loco manager on-site this evening today - I'm surprised that as a manager you cannot communicate what you need me to do on an app for me to get my food that I already paid for and showed up to pick up. When I can't understand you or what you need from me because of your inability to articulate, that is not my fault. For me to greet and treat you respectfully and for you to stand there behind the counter and roll your eyes because of miscommunication you created, just to end up handing over the food without me "confirming" anything on the app let's me know that you are unfit for your position, you're immature, and you just wanted to give me a hard time because you're having a bad day or something. If you hate your job so much, quit and allow someone more qualified to take your position who doesn't give customers a hard time for no reason. I feel deeply sorry for you, to be in such a bad place that you treat respectful customers in this manner.
Friendly staff. Clean dining area and FAST service. I’m obsessed with the chicken tinga burrito. I’m so glad they opened this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2pc Chicken - Breast & Wing Meal, Salsa Roja Fiery, Double Chicken Bowl
Scott Mailly
Today I acted like a child and I'd like to apologize to the manager for my wildly childish behavior. I needed to use the restroom urgently, I asked to use the restroom and was looked at poorly and spoken with rudely by the manager. But that doesn't excuse my outbursts. I'm sorry for swearing and loosing my cool.
Atmosphere: 4
Food: 5
Service: 3
Richard Castillero By Richard
a great place to have some chicken food , the place is great the only only thing is that the staff let the homeless come inside and steal drinks from the machines , and the problem is that the homesless then go to the tables when u are eating and bother you , i think the leans staff should not let other pepe come in or at least not let them bother other
Very tasty, the service could improve, but the flavor is very good.
Atmosphere: 4
Food: 4
Service: 4
Manager was rude about the bathroom
Atmosphere: 1
Food: 1
Service: 1
Always good and great valueExcellent service!!
Atmosphere: 5
Food service hot and fresh, the place is supper noisy!!Parking: Just parked at T.J. aboveKid-friendliness: Yes.Wheelchair accessibility: Yes
Atmosphere: 1
Food: 4
Service: 5
Simply the BEST el pollo I’ve ever visited (& I visit a lot). The most caring and sincere staff (Ofelia, Daniel, David & Jackie are always the sweetest of people-I eat here daily). The food is quality and the prices are fair. The restaurant is always super clean. Thank you for being such a great place to visit. The BEST!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Taco Al Carbon, Salsa Roja Fiery, Double Chicken Bowl, Creamy Cilantro Dressing
It’s either great or nasty. Absolutely no in between but I like it.
Atmosphere: 4
Food: 4
Service: 5
Love this place good food good people. Always somebody cleaning the food is fairly quick. And the workers are very friendly the others reviews pretty spot on
El Pollo Loco tostada bolw never fails!
Atmosphere: 5
Food: 5
Service: 5
Great food and experience. It was our first time in California in years and we had never eaten here before. It was Great Mexican food served up hot and fresh! As a photographer I really enjoyed the photo collages on the wall and felt inspired. I took a picture with the manager Victor because he was really nice and made us feel welcomed. Thank you.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tinga Burrito, 4pc Half Chicken Meal
This is to the middle aged Hispanic Pollo Loco manager on-site this evening today - I'm surprised that as a manager you cannot communicate what you need me to do on an app for me to get my food that I already paid for and showed up to pick up. When I can't understand you or what you need from me because of your inability to articulate, that is not my fault. For me to greet and treat you respectfully and for you to stand there behind the counter and roll your eyes because of miscommunication you created, just to end up handing over the food without me "confirming" anything on the app let's me know that you are unfit for your position, you're immature, and you just wanted to give me a hard time because you're having a bad day or something. If you hate your job so much, quit and allow someone more qualified to take your position who doesn't give customers a hard time for no reason. I feel deeply sorry for you, to be in such a bad place that you treat respectful customers in this manner.
Restaurantji Recommends
Friendly staff. Clean dining area and FAST service. I’m obsessed with the chicken tinga burrito. I’m so glad they opened this location!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 2pc Chicken - Breast & Wing Meal, Salsa Roja Fiery, Double Chicken Bowl
Today I acted like a child and I'd like to apologize to the manager for my wildly childish behavior. I needed to use the restroom urgently, I asked to use the restroom and was looked at poorly and spoken with rudely by the manager. But that doesn't excuse my outbursts. I'm sorry for swearing and loosing my cool.
Atmosphere: 4
Food: 5
Service: 3
a great place to have some chicken food , the place is great the only only thing is that the staff let the homeless come inside and steal drinks from the machines , and the problem is that the homesless then go to the tables when u are eating and bother you , i think the leans staff should not let other pepe come in or at least not let them bother other
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: 4pc Half Chicken Meal, Double Chicken Bowl
Friendly, clean and very good service I recommend to eat this place I love the costumer service at this location
The food is always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Taco Al Carbon,