McDonald's
1133 N La Brea Ave, West Hollywood
(818) 643-1222
Recent Reviews
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It's McDonald's food, lobby was clean, staff were pleasant
Atmosphere: 4
Food: 3
Service: 4
its really two strips of bacon?!
I have to say, McDonald’s really impressed me today. From the moment I pulled up to the drive through, I was greeted with genuine enthusiasm by the guy taking my order. He was patient, friendly, and made sure everything was correct before I moved forward. Then at the first window, the woman handling payment welcomed me with a warm smile and thanked me sincerely for my visit. Finally, at the pickup window, the team member handing out the food was just as pleasant, making sure my order was complete and wishing me a great day. It’s honestly rare to find a place where every single touchpoint delivers consistent, authentic customer service. Each person I encountered seemed genuinely happy to be there and treated me like my visit actually mattered. In a world where good service feels like it’s becoming harder to find, this location reminded me that some teams still take pride in creating a positive experience from start to finish. Kudos to this crew for keeping customer service alive and well.
Atmosphere: 5
Food: 5
Service: 5
Very disappointing. There is a poster clearly advertising the Granich meal, which is the only reason I came in. When I tried to order it, I was told they don’t actually have the meal. This is misleading. Please take the poster down if you’re not offering the meal.
Atmosphere: 1
Food: 1
Service: 1
The best I love it....
Atmosphere: 5
Food: 5
Service: 5
This location needs employees that have attention to detail first and last time I order from bs delivery apps as a customer am not Mc loving it.
Atmosphere: 1
Food: 4
Service: 1
Listen, I never had cold food from here. For years my food has been fresh. Never have to say fresh fries its always hot. I dont even care of fast food but when I dip in its never disappointing. This location train the cooks well on fresh food
Food: 5
Pilot error ...
Atmosphere: 5
Food: 5
Service: 5
This is the worst McDonald's.
The hamburgers were cold. They didnt throw away the trash. The kiosks dont give out receipts.
I doubt this place is clean!
Atmosphere: 1
Food: 1
Service: 1
Manager and employee very rude and disrespectful
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Nice McDonald's, pretty friendly staff. Nothing special about this location. Just all your childhood favorites. Sometimes the homeless can be a bit much in the afternoons and evenings. Just to be clear, the homeless are outside. Not loitering inside...
Atmosphere: 4
Food: 3
Service: 5
a female stuff who worked 8/25/25 morning around 11.30 was very rude to me. i don’t kno how this kind of person are eligible to work at a brand like MacDonald. they should be more concern about their stuffs behaviour and they should teach Their employees first how to behave.
Atmosphere: 1
Food: 1
Service: 1
The lady who served food to me was too rude. i asked for kechup she said i am taking to much time. then she abuse me by using some spanish words. MacDonald should train their stuff how to behave and respect with the customers. i just delated my MacDonald app today.
Atmosphere: 3
Food: 3
Service: 1
The most clean and service oriented McDonald place that I’ve been to. Good Job to Sandra.
Atmosphere: 5
Food: 5
Service: 5
I Come here all the time. It's clean with lots of parking.
Atmosphere: 5
Food: 4
Service: 5
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