The Coffee Bean & Tea Leaf

This Coffee Bean & Tea Leaf on Sunset Boulevard in West Hollywood checks a lot of boxes when it comes to atmosphere and convenience. It’s clean, well-maintained, and has a calm energy that makes it an easy spot to post up with a laptop or meet a friend without battling the chaos of trendier cafés nearby. The staff is friendly and efficient—my drink came out quickly and with a smile. There’s plenty of seating, both inside and outside, which is a plus in this part of town.

But here’s the thing: the coffee itself is just… okay. Not terrible, not great—just a bit forgettable. It tastes more like what you’d expect from a chain trying to be consistent rather than aiming for depth, nuance, or roast character. And for people who actually care about coffee (as in, the flavor, not just the caffeine), that’s kind of a letdown. You come here for the reliability and the vibe, not for a transcendent cup.

So if you’re in the neighborhood and need a clean, chill place to sit and sip, this location will work just fine. But if you’re looking for something to impress your palate, you might want to walk a few more blocks.

I wasn’t originally going to write a review because I come here fairly often being that I live in the area, but I have to say that not too long ago I had a very negative experience with one of the staff members. He had a shaved head all around, except long black hair on the crown of his head. He was just very very rude, I’m not going to get into details. I’m unsure if it was a bad day for him, but I don’t really feel I’ve been negatively treated by any of the staff in the past decade I’ve been going here until him.

A DEFINITELY ~WILL~ RECOMMEND experience!! I was assisted by Sirith and Victor and WOW! Epitome of teamwork and class. My daughter and I were vacationing and tried this gem in West Hollywood. A+ service and delivery. Coffee was exactly as ordered and breakfast didn’t disappoint. Both Sirith and Victor went above and beyond in their service making my experience even more notable! #Bring it back to AUSTIN!!!

I go to Florida Caffee Bean, which is much cleaner and nicer! Maybe it is because California, but the place definitely needs renovation

So much better than Starbucks! Great coffee and good treats & sandwiches.

Parking is absolutely atrocious over there. Biggest problem with the place

Walk-up counter service. A limited but excellent choice of wraps and pastries! I had somewhat of a detailed request ... decaf coffee with hazelnut flavoring and small amount of sugar. Spot - on Keep up the good work!

Thank you for your special kindness!

Atmosphere: 5

Food: 5

Service: 5

Friendly staff! Excellent service...They nailed my passion fruit latte 😋🤤

Atmosphere: 5

Food: 5

Service: 5

Out of basic pastries. Baristas burnt the espresso badly. Large group of people in the outdoor patio area chain smoking. Restroom “out of service”. Coffee Bean should look into the management of this location.

Atmosphere: 1

Food: 1

Service: 1

The avocado toast not toasted. saggy bread. I got my regular hot tea in 25 minutes. with very rude people.

Atmosphere: 1

Food: 1

Service: 1

I don’t recommend it

Atmosphere: 1

Food: 1

Service: 1

They are very rude disrespectful

Service: 1

I had such a wonderful experience when I visited this location by Sirith, Kary and Danny
They gave me excellent customer service !!

Atmosphere: 5

Food: 5

Service: 5

A cozy place to drink coffee, have breakfast. There are places both inside and outside.

Parking: Very tight parking

Atmosphere: 5

Food: 5

Service: 5