Carl's Jr.

854 Harbor Blvd, West Sacramento
(916) 371-2015

Recent Reviews

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uriel zavala

This is the best location they always have everything fresh. It’s always clean every time I dine in. The employees are very attentive they make sure your order is always right.

Atmosphere: 5

Food: 5

Service: 5

Zeus_RH

They will make a drive thru order before making your order you made online 7 mins ago. You will see a car in the drive thru leave 5 mins before you get your order. Food was wrong twice as well in one order.

Atmosphere: 1

Food: 1

Service: 1

J. Ricard

Breakfast burrito was good but the biscuit was not

Food: 3

Service: 4

andy_x_r 769

i dont think the Ai helps anyone, customer service is great, but the Ai can never get my order right so i always end up having to finish my order at the window

Daniella Jinxx

MAKE SURE TO CHECK YOUR FOOD BEFORE YOU PULL OFF!
I ordered a western bacon cheeseburger and it didn’t have the onions rings. This location half assed my order plus the the white girl in the window was giving condescending vibes! I ordered at 10:25PM 6/7/2025

Atmosphere: 1

Food: 1

Service: 1

Kylee Osborn

These are the rudest employees I have ever come across out of all the places I go. Specifically the white girl there, couldn’t get her name. Extremely rude, hands you your order and slams the window shut and runs off so you can’t get anything else and if you really need anything else you have to sit there for 20 minutes til she feels like she wants to come back. Food was horrible, dry and can’t follow instructions for the order on the app. I would not come here at all if you’re thinking about enjoying some Carl’s Jr food. And not the mention the horrible AI ordering at the machine before you get to the window. These people do the bare minimum and have the absolute worst attitude and atmosphere. I don’t know why this specific location is even in service still and I would not be surprised if they get shut down. Do better as you get paid pretty good.

Atmosphere: 1

Food: 1

Service: 1

Ruben Ramirez

The food was undercooked. It gave me diarrhea. Not recommended.

Atmosphere: 3

Food: 1

Service: 3

Kevin Sanchez

Today’s date: 11/5/24. I wish I could leave no stars. I stopped by on my way home from work to pick up a quick meal and use the restroom, but couldn’t get anyone at the front desk, since everyone in the building was having a meeting in the managers office and it must of been a very funny meeting since the laughs didn’t stop for close to 5 minutes as I stood there waiting to be helped. They get paid $20 and hour for that? Pathetic.

Service: 1

wonder gods (Breezy nights)

The guy at the window was extremely unprofessional. He was on his cell phone while serving me the food.

Atmosphere: 3

Food: 3

Service: 1

Recommended dishes: Western Bacon Cheeseburger

Lisa Garcia

My experience was awful the worker was extremely rude his name was shafiqullha he made me pull around to the front after already having a bad attitude to then forget half my meal.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Chicken Stars Kid's Meal

S C

CJ’s you shouldn’t be able to serve crap like this and charge prices like that. Disgusting. I think my bun had mold on it.

Service: 1

MAHER TAYEB

Get rid of the automated drive thru AI that doesn’t know what it’s doing. All to save money but Messing more orders up. I rather go to Taco Bell next door

Ka Her

Poor customer service. Waited more than 15 minutes for our food from the lobby. No apologize from the staff just handed me my food saying “here”!

Atmosphere: 1

Food: 1

Service: 1

Melissa Evans

Good food all around each time I go there....love customer service there always great always get hot served food on weekends when on my brake at 2 am the lady so sweet at the window always correct my order I give 5

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Western Bacon Cheeseburger, Crisscut Fries, Teriyaki Burger, Onion Rings

Вахтанг Панов

Everything became expensive and very small

Atmosphere: 1

Food: 5

Service: 1

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