These are the rudest employees I have ever come across out of all the places I go. Specifically the white girl there, couldn’t get her name. Extremely rude, hands you your order and slams the window shut and runs off so you can’t get anything else and if you really need anything else you have to sit there for 20 minutes til she feels like she wants to come back. Food was horrible, dry and can’t follow instructions for the order on the app. I would not come here at all if you’re thinking about enjoying some Carl’s Jr food. And not the mention the horrible AI ordering at the machine before you get to the window. These people do the bare minimum and have the absolute worst attitude and atmosphere. I don’t know why this specific location is even in service still and I would not be surprised if they get shut down. Do better as you get paid pretty good.
Atmosphere: 1
Food: 1
Service: 1
Ruben Ramirez
The food was undercooked. It gave me diarrhea. Not recommended.
Atmosphere: 3
Food: 1
Service: 3
Kevin Sanchez
Today’s date: 11/5/24. I wish I could leave no stars. I stopped by on my way home from work to pick up a quick meal and use the restroom, but couldn’t get anyone at the front desk, since everyone in the building was having a meeting in the managers office and it must of been a very funny meeting since the laughs didn’t stop for close to 5 minutes as I stood there waiting to be helped. They get paid $20 and hour for that? Pathetic.
Service: 1
wonder gods (Breezy nights)
The guy at the window was extremely unprofessional. He was on his cell phone while serving me the food.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Western Bacon Cheeseburger
Lisa Garcia
My experience was awful the worker was extremely rude his name was shafiqullha he made me pull around to the front after already having a bad attitude to then forget half my meal.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Stars Kid's Meal
S C
CJ’s you shouldn’t be able to serve crap like this and charge prices like that. Disgusting. I think my bun had mold on it.
Service: 1
MAHER TAYEB
Get rid of the automated drive thru AI that doesn’t know what it’s doing. All to save money but Messing more orders up. I rather go to Taco Bell next door
Ka Her
Poor customer service. Waited more than 15 minutes for our food from the lobby. No apologize from the staff just handed me my food saying “here”!
Atmosphere: 1
Food: 1
Service: 1
Melissa Evans
Good food all around each time I go there....love customer service there always great always get hot served food on weekends when on my brake at 2 am the lady so sweet at the window always correct my order I give 5
Employees dont smile and dont talk to the customer.
Service: 1
ILYA G
I ordered a double cheesebooger through the app, 2 minutes later I already picked it up. It felt like they made it on the run, everything in the package was covered in sauce, I got all my hands dirty while unwrapping it. In addition, cabbage was not only inside the burger, but also in large quantities in the package. the food is disgusting. as if they were serving it to pigs. Besides this, the most important thing is cold and dry cutlets and an old bun. My conclusion is this: I will never buy anything at this point again. the burger was old. From order to receipt it took 2-3 minutes maximum. I started eating it in their parking lot. therefore, he himself could not cool down if he was hot. It's a shame.
Date and time of order: July 11 2024. time +-23:15
Atmosphere: 3
Food: 1
Service: 1
Rachel Sharp
Rude! Drive thru intercom didn’t work. I told the worker it’s distorted and echoing. Rather than having me come to the front window she proceeded to yell and be rude. She was worse at the window. I told her I couldn’t hear her and why; she slammed the window in my face. June 8th 9:50am. Definitely will not be coming to this location anymore. This isn’t the first time I’ve encountered rude staff at this location.
Atmosphere: 1
Food: 3
Service: 1
M Mum
I get cutting corners due to the minimum wage being raised. However raising prices and making machines take my order and skimping on the topping for my burger was a bit much.
Food: 3
Service: 2
Sahil Sahak
They have the best customer service and this location is the best and the cleanest Carls jr in Sacramento. Especially that one guy Shahid Noori he’s the best ☺️
These are the rudest employees I have ever come across out of all the places I go. Specifically the white girl there, couldn’t get her name. Extremely rude, hands you your order and slams the window shut and runs off so you can’t get anything else and if you really need anything else you have to sit there for 20 minutes til she feels like she wants to come back. Food was horrible, dry and can’t follow instructions for the order on the app. I would not come here at all if you’re thinking about enjoying some Carl’s Jr food. And not the mention the horrible AI ordering at the machine before you get to the window. These people do the bare minimum and have the absolute worst attitude and atmosphere. I don’t know why this specific location is even in service still and I would not be surprised if they get shut down. Do better as you get paid pretty good.
Atmosphere: 1
Food: 1
Service: 1
The food was undercooked. It gave me diarrhea. Not recommended.
Atmosphere: 3
Food: 1
Service: 3
Today’s date: 11/5/24. I wish I could leave no stars. I stopped by on my way home from work to pick up a quick meal and use the restroom, but couldn’t get anyone at the front desk, since everyone in the building was having a meeting in the managers office and it must of been a very funny meeting since the laughs didn’t stop for close to 5 minutes as I stood there waiting to be helped. They get paid $20 and hour for that? Pathetic.
Service: 1
The guy at the window was extremely unprofessional. He was on his cell phone while serving me the food.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Western Bacon Cheeseburger
My experience was awful the worker was extremely rude his name was shafiqullha he made me pull around to the front after already having a bad attitude to then forget half my meal.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Chicken Stars Kid's Meal
CJ’s you shouldn’t be able to serve crap like this and charge prices like that. Disgusting. I think my bun had mold on it.
Service: 1
Get rid of the automated drive thru AI that doesn’t know what it’s doing. All to save money but Messing more orders up. I rather go to Taco Bell next door
Poor customer service. Waited more than 15 minutes for our food from the lobby. No apologize from the staff just handed me my food saying “here”!
Atmosphere: 1
Food: 1
Service: 1
Good food all around each time I go there....love customer service there always great always get hot served food on weekends when on my brake at 2 am the lady so sweet at the window always correct my order I give 5
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Western Bacon Cheeseburger, Crisscut Fries, Teriyaki Burger, Onion Rings
Everything became expensive and very small
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Employees dont smile and dont talk to the customer.
Service: 1
I ordered a double cheesebooger through the app, 2 minutes later I already picked it up. It felt like they made it on the run, everything in the package was covered in sauce, I got all my hands dirty while unwrapping it. In addition, cabbage was not only inside the burger, but also in large quantities in the package. the food is disgusting. as if they were serving it to pigs. Besides this, the most important thing is cold and dry cutlets and an old bun. My conclusion is this: I will never buy anything at this point again. the burger was old. From order to receipt it took 2-3 minutes maximum. I started eating it in their parking lot. therefore, he himself could not cool down if he was hot. It's a shame.
Date and time of order: July 11 2024. time +-23:15
Atmosphere: 3
Food: 1
Service: 1
Rude! Drive thru intercom didn’t work. I told the worker it’s distorted and echoing. Rather than having me come to the front window she proceeded to yell and be rude. She was worse at the window. I told her I couldn’t hear her and why; she slammed the window in my face. June 8th 9:50am. Definitely will not be coming to this location anymore. This isn’t the first time I’ve encountered rude staff at this location.
Atmosphere: 1
Food: 3
Service: 1
I get cutting corners due to the minimum wage being raised. However raising prices and making machines take my order and skimping on the topping for my burger was a bit much.
Food: 3
Service: 2
They have the best customer service and this location is the best and the cleanest Carls jr in Sacramento. Especially that one guy Shahid Noori he’s the best ☺️
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Onion Rings
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