BJ's Restaurant & Brewhouse
3955 Thousand Oaks Blvd, Westlake Village
(805) 497-9393
Recent Reviews
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Zachary M our server and the manager on duty were rock stars. We dined on Friday Sept 19th at 9pm to 10pm. I got the prime rib combo and the prime rib was a little fatty for my taste and the waiter Zachary went and talked with the manager and they brought me out an additional piece of prime rib not replaced the first one but additional piece! We had a party of five and we are all a pain in the butt to deal with and Zachary and the manager took care of all of us without an issue at all. Highly recommend and we'll come back again
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Pizookie Made with Ghirardelli
Zack was incredible. How refreshing to have a young person who excells at customer service. The manager was great as well.
Atmosphere: 4
Food: 3
Service: 5
JOHNNY! Thank you for helping me make a birthday surprise come true and being so incredibly helpful all the way around. Above and beyond effort, 12/10 service as well. Please keep shining and helping people the way you do!
Atmosphere: 5
Food: 5
Service: 5
Food was good, service was great
Atmosphere: 4
Food: 4
Service: 5
I go to Bjs frequently specifically for the amazing waitress Aniece. She makes me feel welcome and like family every time I come here. I would request her if I was you.
Atmosphere: 4
Food: 4
Service: 5
Our waiter was Aniece and she was amazing. Every question I had about the menu was answered in a way that was not only explanatory but calming. I come here every Tuesday and request her everytime. I cannot think of one bad experience I have ever had with my service.
Atmosphere: 4
Food: 2
Service: 5
I would have left a worse review, but my experience with my waitress was completely eye opening. The servers name was aniece and she was what servers should strive to be. She was knowledgeable about the menu, quick to satisfy all of our restaurant needs, and considerate of my allergies. I only got a pizzokie, but her consideration and care for our experience made bjs a regular for me. If you go to bjs, you have to ask for aniece.
Atmosphere: 4
Food: 2
Service: 5
Our food was delicious and came out very fast. Our server Jenna was attentive, quick, and so nice! The managers Kat & Joe were very attentive as well and kept checking on us to ensure we had a great experience. Will be coming back and requesting Jenna!
Atmosphere: 5
Food: 5
Service: 5
Food and service was great!
Atmosphere: 5
Food: 5
Service: 5
The food is amazing as always. However they had one bartender and one server running the entire bar on a Friday night during Happy Hour. Our server was great but service was slow because she did not have any help.
Restaurantji Recommends
We loved our server Annabella! She was so kind and so extremely attentive. She made our experience absolutely amazing. Knowledgeable of the menu, willing to check the meat cut selection prior to ordering, and very kind.
Atmosphere: 5
Food: 5
Service: 5
Shayne was exceptional host and went out of her way to make sure that everyone got seated in a timely manner as well as go outside to get customers who wanted to leave abruptly and sat them.
Atmosphere: 4
Food: 5
Service: 5
They make you pay with a QR code on your phone, so you have to add your card onto an app and then it forces you to tip. Done with this place.
Bjs is always a good choice as they have a large menu and their pizzas never disappoint! I went with my husband for lunch and we had the lunch special which comes with a personal sized pazookie for dessert! I think the entree and pazookie is $13 for everything. They have maybe 6 or 7 menu items to choose from for this lunch deal. I went with the lunch sized chicken parm and the strawberry short cake pazookie. My husband did the unlimited soup and salad. The bread bowl is an extra charge if you want it. He got the broccoli and cheddar soup with a Cesar salad. He had two bowls of soup and was very full. He had the sugar cookie pazookie. We will be back! Also a great place for dinner.
Atmosphere: 4
Food: 4
Service: 4
Cold food
Atmosphere: 3
Food: 3
Service: 3
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