Chipotle Mexican Grill

5754 Lindero Canyon Rd, Westlake Village
(818) 597-1603

Recent Reviews

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Andrea Ortiz

This is the worst chipotle I have ever been to and I’ve been to a lot of Chipotles. There was a very rude lady, tall with black hair, who spoke to us like we were dumb. We were confused with a question she was asking us and instead of explaining nicely, she raised her voice and acted like we were dumb. She then threw our quesadilla to the other employee and it fell in the sour cream and she just laughed. She also didn’t fill our food up at all, less than half of my kids meal was full. So rude and disrespectful, will not be coming back to this store.

Julia Barnes

I used to really like this chipotle but after today I’m not coming back. I’ve never been skimped on portion size this badly. The kicker is when I asked for extra cilantro, which I *always* do at *every* chipotle, they told me no because “it’s a health hazard.” WHAT? 😂 Just tell me no, don’t make up a stupid lie. So every other chipotle is committing a health violation by giving me extra cilantro? I don’t think so. Ridiculous.

Matthew

Put someone else’s order in mine that I placed on Uber eats. So pissed! Do better.

Abby Anderson

All the workers are really really nice, but I kid you not i asked for a bowl and usually they do 3-5 scoops per each but they gave me a half of a scoop for everything my bowl didn’t even fill up half way and I get rice beans carnitas corn sour cream cheese lettuce and salsa on top which usually at other Chipotle’s when I open my bowl it’s filled to the brim spilling out but this was litterally under half way.

Brennan Jarchow

I like Chipotle, but they gave little food inside this time, making the burrito taste like a tortilla. Other locations are more generous and overstuff it.

Payton Miller

Don’t go to this Chipotle even if it’s convenient. Never give you enough food. Do not order online here.

Monica Cohen

I’ve been coming to this Chipotle since it opened. Only one time was the trash not overflowed onto the floor, bags and/or napkins underneath the tables and few tables cleaned off. Tonight was exceptionally disgusting. I have no car so we had to eat here before calling uber. But one woman walked around with her food looking at all the dirty tables, then walked out. Food is great. Too bad this location is poorly managed. No napkins until I began taking photos.

Сергей Шадрин

Restroom was broken.

Rosemary Hernandez

This is a good Chipotle. It is very clean. The staff is very nice. Our online order was prepared in time. The food was made very tasty with good servings.

S C

Bad practice they put price $0.
And it's not true

Jaiden Kirby

Brandon and Addison gave us a 5 star experience with great customer service! They were so polite and I was satisfied with my meal.

Dan Wernick

THEY NEED TO CLOSE THIS LOCATION. I felt like I was in a hospital cafeteria. Dirty, dirty counters where they make the food??? What the hell.

Atmosphere: 1

Food: 1

Service: 1

Skyler LaRocque

Out of everything including veggies , drinks and meats, went to scan my 1700 points and the guy didn’t know what he was doing and after I scanned them he said it didn’t work and I had to re scan them, which I obviously can’t do, restaurant itself is dirty and the portions are ridiculous

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: Burrito Bowl

Deyber Garcia

I was there today for Halloween, and got the most rude server. The African American server that was serving my son and I was bothered by who knows what. He literally told my son what was wrong with his eyes and to look at him in the eyes. Still trying to puzzle what the heck he meant. I thought it was very rude and unprofessional.

Atmosphere: 4

Food: 4

Service: 2

Diane Eaton

Great people providing a great meal! Thank you for your good hiring and training!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, 1 Taco

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