McDonald's

3805 E Thousand Oaks Blvd, Westlake Village
(805) 494-9636

Recent Reviews

Albina Leon

My drinks were half full, my hash brown came broken & my sausage came without the sausage,,?,?? I called McDonalds customer support line to get it fixed and they said they’ll contact the store …What isn’t that the whole point for customer service to fix the issue then and there ??,?? If I can have Stephanie deaney reach out that be great

Atmosphere: 1

Food: 1

Service: 1

Mark Williams

I don't want to use the kite kiosk.I want customer service.

Atmosphere: 1

Service: 1

Toby Starr

It's McDonald's

Atmosphere: 2

Food: 2

Service: 2

Recommended dishes: French Fries, Big Mac

AB Parking Services

Excellent thanks for the service.

Atmosphere: 5

Food: 5

Service: 5

Todd Overholtzer

Went there the other day to get a double cheese burger and small fries and a small coke every thing was cold. I tryed calling I left a message no return call. I called a couple times. went back today with my receipt asked for a manager told the lady what happened she immediately started shaking her head and didn't believe me she said I'll take care of it finally I went to my car checked my food and it was cold again I didn't even return I just thought to myself that's why they work here they don't really care but I won't be back the manager was super rude also.

Atmosphere: 1

Food: 1

Service: 1

Aaron L

Graham at the front counter was exceptionally pleasant and clearly doing a great job. This location is very lucky to have him!

Atmosphere: 5

Food: 5

Service: 5

Karl Geiger

It's a Mickey D's.

Atmosphere: 3

Food: 3

Service: 2

Recommended dishes: Sausage Mcmuffin

billy anderson

Drive thru

Food: 4

Service: 2

Recommended dishes: Fish, Quarter Pounder Hamburger

Michelle Veals

They gave almost half empty boxes of French fries and the filet of fish half slice of cheese was slapped on and hanging off the edge, barely covering any of the fish.

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Fries, Fish

John Easterling

This is the best mcdonalds in ventura county. Food comes very quickly and is assembled well.

Atmosphere: 4

Food: 5

Service: 5

Kai

This McDonald’s is awesome and it’s because of the manager

Christine SoCal

We ordered on the screens got our table number but they just called out our number instead of bringing the food to us for eating inside so yeah need to work on that service.

Atmosphere: 2

Food: 2

Service: 1

Sergio “Durmaxs” Calderon

dirty

Atmosphere: 3

Food: 5

Service: 4

G T.

Why you would make, much less serve, a cheeseburger smashed and drenched in ketchup is hard to understand beyond an "I-don't-care about- the-customer" attitude. No more chances for this location.

Ralph Metz

Multiple horrible experiences. Always out of things like ice cream, nuggets. Their biscuits are always stale and employees don’t care. Worst McDonalds on the US.

Atmosphere: 1

Food: 1

Service: 1

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