Panera Bread
5784 Lindero Canyon Rd, Westlake Village
(818) 991-3100
Recent Reviews
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The food is fire. I don't understand the pricing though. Half of two items is 9 dollars and all of one item is 18 dollars. Like what. Not complaining though.
The service is great. Occasionally they mess up the order, but we're all humans.
Atmosphere is nice. I like the restaurant.
Atmosphere: 5
Food: 5
Service: 4
When I was placed in my order here at this location, the employee was very funny and very friendly but when I turn around and see the seating arrangements, I thought to myself saying it is quite small in a big place but I still do love their food and their drinks. I might come back here again
It's just not what it used to be and almost all the time none of the sandwiches you really want on the menu are available which makes no sense. For sandwiches priced the same and more tastier Mendocino Farms is the spot.
Atmosphere: 1
Food: 2
Service: 3
Please turn down the volume on the music and select more low key music. The blaring pop music is very distracting to a conversation. It's not at all the vibe I would expect from a Panera.
Atmosphere: 1
If I could leave zero stars I would Francine fore is a poor excuse for a “manager” she is the most disgusting “human being” can’t even say that because what person truly acts that way she has the most horrible disgusting attitude I’ve ever came across she lacks the basic customer service skills. It’s shocking that someone with that toxic attitude is allowed to represent the company let alone be a “manager” I can only imagine how the employees are treated she has no business in being a leader let alone a manager. I don’t even want to go into this location just so I won’t be returning and I would advise others to do the same until real accountabilit is taken. She needs to be dealt with immediately she needs to fired what kind of “mangers” is Panera hiring.
The workers here are very disrespectful! Extremely rude and always respond in a passive aggressive manner. How awful! For a place that should be a place for comfort, but every time I come in here I leave traumatized. Never coming back again. These is like the 7th time I allowed these unprofeThe workers here are very disrespectful! Extremely rude and always respond in a passive-aggressive manner. How awful! For a place that should be a place for comfort, but every time I come in here I leave traumatized. Never coming back again. This is like the 7th time I allowed these unprofessional people to treat me disrespectfully when I am always respectful to them. I only requested my bread to be toasted this time and they replied trying to humiliate me. Disgusting customer service. Avoid this type of place.
Atmosphere: 1
Food: 1
Service: 1
We visited during a fire evacuation & power outage. They ran out of most food items (only had one bread selection left & it was good) but did their best to still provide tasty food! Counter person was calm & helpful through the rush of hungry people. They allowed people to charge devices & just hang out.
I have a very particular complaint with a very particular employee
I would have given five stars if they had at least one gluten-free dessert item. But other than that, one of my favorite places!
Atmosphere: 5
Food: 4
Service: 5
I order in Panera regularly, only in this location I have been denied a croissant bread for my cold sandwich. The employees could do it, but told me they are not allowed to do it.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Best deal for your money the food is very good and fresh and the people service A+
Atmosphere: 5
Food: 5
Service: 5
I’d avoid this place. Food is often missing ingredients and for the price , the quantity is much smaller than what you’d get from other Panera breads. I’ve also found the staff very rude and untrained. Just go to another place and avoid this.
Atmosphere: 1
Food: 1
Service: 1
It's a sandwich shop but they too good to spread mayo on your sandwich. They told me get a mayo packet and spread it my dammn self.. thats a damnn shame.. the owner of this franchise is Gov Newome's homie right?
Это был ужасный опыт... Суп как будто разогрели с консервной банки, я думаю это так и было, это ужасно не вкусно. Не покупайте. Хлеб вкусно, суп просто деньги выкинули, ничего не смогли есть.
Atmosphere: 3
Food: 1
Service: 1
Thank you for your job. Great meals.
Atmosphere: 5
Food: 5
Service: 5
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