sweetgreen

100 Promenade Way A, Thousand Oaks
(818) 806-0400

Recent Reviews

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Adrienne

My father and I ordered the same miso salmon bowl that we always get for pickup. Everything was inside of his bowl but when I opened mine, the protein was missing. I guess the employee forgot to put the salmon inside. Not very attentive service.

Atmosphere: 1

Food: 4

Service: 1

Ethan banton

Expect your take out order to not be ready on time. For how many people they have behind the scenes, they move very slow. Waited 15min past pick up order time......

Atmosphere: 3

Food: 3

Service: 1

Emily Gardner

Ordered a chicken salad and a steak salad on UberEats tonight. Waited an hour and a half for the UberEats to arrive, only to discover whoever made these salads didn’t put chicken in the chicken salad, or steak in the steak salad. And they forgot to put dressing on both salads. And they didn’t include any utensils. Cherry on top was that by the time the food was delivered, the store had closed. Spent $33 on these salads to get two bowls of limp lettuce with no meat or dressing. Absolutely horrific service. First time trying sweet greens and never again. Thankfully Uber refunded us. So ridiculous.

Atmosphere: 1

Food: 1

Service: 1

Jimmy

The best place for a fast, casual lunch in Westlake. Highly recommend the Chicken Pesto Bowl to all!

Atmosphere: 5

Food: 5

Service: 5

Jason

Excellent Food and even better service

Atmosphere: 5

Food: 5

Service: 5

Joseph Kananack

Just expensive that’s all. It’s super tasty, fresh, and filling. Oh why is the bread so whatever!? I like bread but not enough to eat this lame bread. The bread is boring, maybe I’m supposed to get the focaccia. I can’t afford that. There are tables outside but none inside so bring long sleeves hahah they’re right next to a little fountain.

Parking: No worries for parking

Atmosphere: 4

Food: 4

Service: 5

Jeff Deacon

Price and/or perceived VALUE were neither good points for this restaurant chain.
A $15 or $16 salad is what I normally would pay at a Fancy Italian or Steakhouse. But for a lunch or take-out salad with a stingy chunk of protein?
Have owners of SweetGreen ever been to California Chicken Cafe to see what is a competitive (and satisfying) salad under $15?

Atmosphere: 3

Food: 4

Service: 3

Larry Mekus

Customer service was super. Service was quick. The food selection was excellent and tasty.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Sweetgreens Goddess Salad

Arjun Dalsania (AD)

Looper caterpillar in the salad
order #183997390 at Westlake Village

Updates: 08/27/2024 - Support Team didn’t respond to my questions.

Atmosphere: 4

Food: 1

Service: 4

Recommended dishes: Crispy Rice Bowl

JF

Delicious salads! So easy to make any type of salad you would like and the service is top-notch! My daughter and I think this is one of our favorite places to enjoy salads!! One salad is enough to feed you lunch and dinner. Looking forward to our next visit!!

Vegetarian options: If you are vegetarian your food interests will be compassionately taken care of. For instance, I usually choose quinoa instead of meat. However, my husband enjoys the chicken and it is always delicious! whatever you are looking for they have so far been prepared.

Dietary restrictions: Whatever dietary restrictions you are concerned with. They are definitely interested in making sure that everything is up to your standard. All dietary restrictions are met.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Harvest Bowl, Buffalo Chicken Bowl, Buffalo Chicken, Rosemary Focaccia, Roasted Sweet Potatoes Hot Honey Mustard

Taylor Garcia

Good food at a decent price. Great options especially if you are big on salads and fresh food. I really appreciate that they work with local farmers to source their ingredients.

Atmosphere: 5

Food: 5

Service: 4

Recommended dishes: Kale Salad, Harvest Bowl, Sweetgreens Goddess Salad

Julia S

Food is the same as other locations, but the SLOWEST workers. Comically slow.

Atmosphere: 3

Food: 4

Service: 1

Shanshan Briere

Ingredients in the salad were frozen. When I brought this up with the manager, he said he was aware. Why serve food if you are aware that it's frozen. The rice was also not properly cooked and had hard pieces.

Atmosphere: 4

Food: 1

Service: 2

Mark

Vegan bowl had tofu pieces hard as rocks, little mushroom pieces and tiny scoop of rice, cheap kale and big price. Not worth the money. Never again.

Atmosphere: 1

Food: 1

Service: 1

Mike P

Vegan bowl had tofu pieces hard as rocks, little mushroom pieces and tiny scoop of rice, cheap kale and big price. Not worth the money. Never again.

Atmosphere: 1

Food: 1

Service: 1

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