El Pollo Loco
13850 Goldenwest St, Westminster
(714) 799-0878
Recent Reviews
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The lady at counter got my order right first time, didn't have to repeat And she was super busy! Impressed!
Atmosphere: 3
Food: 5
Service: 5
Good service and the food was great
Food: 4
Service: 4
This place has gone done hill from the service to the food … workers just have no drive customer service is horrible just wander around out of salsas dressing etc. and the wait time is horrible will not be spending my money there again ?
Atmosphere: 1
Food: 1
Another place that's not that clean floors tables not even ask about the bathroom
Atmosphere: 2
Food: 4
Service: 3
Went to order at 10:24 pm and they said they were closed. The website says they close at 11pm
Atmosphere: 1
Food: 1
Service: 1
I’ve been coming to this El Pollo loco for a while now since switching office locations. The staff is always on point and respectful. The restaurant is always clean. They keep their music at a decent level and often on a Spanish music channel to keep the Latin theme. The girl with short hair and tattoos (I think she’s the manager) is always on top of things and treats her employees great also…. Probably one of the reasons the place is ran well.
Atmosphere: 5
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
This POLLO Loco was Fire, and the Service was good. I dined in and when I received my Food it was HOT right off the Grill, meaning the POLLO of course. I would definitely recommend and come back to this
Atmosphere: 5
Food: 5
Service: 5
This location serves the freshest food and the cashier is very friendly. Unfortunately other locations do not compare to this location should use this location as a model for other locations.
Atmosphere: 5
Food: 5
Service: 5
This time going to El Pollo Loco was as good as usual. I flew in from Seattle and bought a friend who's never eaten at El Pollo loco's and we got it to go and headed to our hotel. Even though it was burned, some of the food was delicious.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: 2pc Chicken - Leg & Thigh Meal
Restaurantji Recommends
Excellent chicken here, always fresh, Gilbert the MG is a super friendly person.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12pc Family Meal
Good chicken
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Mexican Caesar Bowl
The chicken was burnt. If you have ever seen National Lampoons "A Christmas Vacation" and when the turkey was finally out of the oven, how it just was nothing inside, that is how this chicken looked and tasted.
Dining area was decent and clean. Restrooms smelled so bad.
Atmosphere: 2
Food: 5
Service: 5
The food was delicious, great customer service. The restroom are super clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Chicken Burrito, Chips & Guacamole Large, Guacamole, 12pc Family Meal, Pollo Bowl
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