Went there with a friend. Got the tacos and a tostada. It took 15 minutes to get our food and it was not good. The whole staff was more concerned with cracking jokes with each other than getting the food out. Just ridiculous. Will not go back.
MARLENE RIOS
Delish as always 😋 😍
Alyssa Rodriguez
my grandmother and I haven't been to this location for over a year for various reason... things have not changed! We stopped by, we thought redemption would happen... WRONG!!! They have cross contamination with food. We witnessed a worker scoop means into a container and then dump it to put mashed potatoes instead. Then, they have a large tray of tortilla chips just sitting in the open where a person sneezed and the tray wasn't even covered!!!! People grab it with their bare hands too! Beware of cross contamination, unsanitary food and poor customer service! *if you have allergies please be careful*
Pearl Liu
Foods are good but chips are very salty. Overall not bad.
Son Nguyen
Will never buy from this Westminster location again. Grumpy and not friendly. I ordered a tostada salad and a burrito. They asked if I wanted any salsa or sauce. I said just one extra creamy cilantro and they wanted to charge $0.85 for one, while other locations give it for free.
James K
The lady at counter got my order right first time, didn't have to repeat And she was super busy! Impressed!
Atmosphere: 3
Food: 5
Service: 5
Gabe Natividad
Good service and the food was great
Food: 4
Service: 4
Connie Colton
This place has gone done hill from the service to the food … workers just have no drive customer service is horrible just wander around out of salsas dressing etc. and the wait time is horrible will not be spending my money there again ?
Atmosphere: 1
Food: 1
117 Spartan scal
Another place that's not that clean floors tables not even ask about the bathroom
Atmosphere: 2
Food: 4
Service: 3
Laura Juarez Reyes
Went to order at 10:24 pm and they said they were closed. The website says they close at 11pm
I’ve been coming to this El Pollo loco for a while now since switching office locations. The staff is always on point and respectful. The restaurant is always clean. They keep their music at a decent level and often on a Spanish music channel to keep the Latin theme. The girl with short hair and tattoos (I think she’s the manager) is always on top of things and treats her employees great also…. Probably one of the reasons the place is ran well.
Atmosphere: 5
Food: 5
Service: 5
juan penate
Very good
Atmosphere: 5
Food: 5
Service: 5
Juvenal Fernandez
This POLLO Loco was Fire, and the Service was good. I dined in and when I received my Food it was HOT right off the Grill, meaning the POLLO of course. I would definitely recommend and come back to this
Atmosphere: 5
Food: 5
Service: 5
Pedro Lopez
This location serves the freshest food and the cashier is very friendly. Unfortunately other locations do not compare to this location should use this location as a model for other locations.
Atmosphere: 5
Food: 5
Service: 5
Michael Hulen
This time going to El Pollo Loco was as good as usual. I flew in from Seattle and bought a friend who's never eaten at El Pollo loco's and we got it to go and headed to our hotel. Even though it was burned, some of the food was delicious.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: 2pc Chicken - Leg & Thigh Meal
Went there with a friend. Got the tacos and a tostada. It took 15 minutes to get our food and it was not good. The whole staff was more concerned with cracking jokes with each other than getting the food out. Just ridiculous. Will not go back.
Delish as always 😋 😍
my grandmother and I haven't been to this location for over a year for various reason... things have not changed!
We stopped by, we thought redemption would happen... WRONG!!!
They have cross contamination with food. We witnessed a worker scoop means into a container and then dump it to put mashed potatoes instead. Then, they have a large tray of tortilla chips just sitting in the open where a person sneezed and the tray wasn't even covered!!!! People grab it with their bare hands too! Beware of cross contamination, unsanitary food and poor customer service! *if you have allergies please be careful*
Foods are good but chips are very salty. Overall not bad.
Will never buy from this Westminster location again. Grumpy and not friendly. I ordered a tostada salad and a burrito. They asked if I wanted any salsa or sauce. I said just one extra creamy cilantro and they wanted to charge $0.85 for one, while other locations give it for free.
The lady at counter got my order right first time, didn't have to repeat And she was super busy! Impressed!
Atmosphere: 3
Food: 5
Service: 5
Good service and the food was great
Food: 4
Service: 4
This place has gone done hill from the service to the food … workers just have no drive customer service is horrible just wander around out of salsas dressing etc. and the wait time is horrible will not be spending my money there again ?
Atmosphere: 1
Food: 1
Another place that's not that clean floors tables not even ask about the bathroom
Atmosphere: 2
Food: 4
Service: 3
Went to order at 10:24 pm and they said they were closed. The website says they close at 11pm
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I’ve been coming to this El Pollo loco for a while now since switching office locations. The staff is always on point and respectful. The restaurant is always clean. They keep their music at a decent level and often on a Spanish music channel to keep the Latin theme. The girl with short hair and tattoos (I think she’s the manager) is always on top of things and treats her employees great also…. Probably one of the reasons the place is ran well.
Atmosphere: 5
Food: 5
Service: 5
Very good
Atmosphere: 5
Food: 5
Service: 5
This POLLO Loco was Fire, and the Service was good. I dined in and when I received my Food it was HOT right off the Grill, meaning the POLLO of course. I would definitely recommend and come back to this
Atmosphere: 5
Food: 5
Service: 5
This location serves the freshest food and the cashier is very friendly. Unfortunately other locations do not compare to this location should use this location as a model for other locations.
Atmosphere: 5
Food: 5
Service: 5
This time going to El Pollo Loco was as good as usual. I flew in from Seattle and bought a friend who's never eaten at El Pollo loco's and we got it to go and headed to our hotel. Even though it was burned, some of the food was delicious.
Atmosphere: 4
Food: 3
Service: 5
Recommended dishes: 2pc Chicken - Leg & Thigh Meal
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