El Pollo Loco

13850 Goldenwest St, Westminster
(714) 799-0878

Recent Reviews

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James K

The lady at counter got my order right first time, didn't have to repeat And she was super busy! Impressed!

Atmosphere: 3

Food: 5

Service: 5

Gabe Natividad

Good service and the food was great

Food: 4

Service: 4

Connie Colton

This place has gone done hill from the service to the food … workers just have no drive customer service is horrible just wander around out of salsas dressing etc. and the wait time is horrible will not be spending my money there again ?

Atmosphere: 1

Food: 1

117 Spartan scal

Another place that's not that clean floors tables not even ask about the bathroom

Atmosphere: 2

Food: 4

Service: 3

Laura Juarez Reyes

Went to order at 10:24 pm and they said they were closed. The website says they close at 11pm

Atmosphere: 1

Food: 1

Service: 1

Eric Estrada

I’ve been coming to this El Pollo loco for a while now since switching office locations. The staff is always on point and respectful. The restaurant is always clean. They keep their music at a decent level and often on a Spanish music channel to keep the Latin theme. The girl with short hair and tattoos (I think she’s the manager) is always on top of things and treats her employees great also…. Probably one of the reasons the place is ran well.

Atmosphere: 5

Food: 5

Service: 5

juan penate

Very good

Atmosphere: 5

Food: 5

Service: 5

Juvenal Fernandez

This POLLO Loco was Fire, and the Service was good. I dined in and when I received my Food it was HOT right off the Grill, meaning the POLLO of course. I would definitely recommend and come back to this

Atmosphere: 5

Food: 5

Service: 5

Pedro Lopez

This location serves the freshest food and the cashier is very friendly. Unfortunately other locations do not compare to this location should use this location as a model for other locations.

Atmosphere: 5

Food: 5

Service: 5

Michael Hulen

This time going to El Pollo Loco was as good as usual. I flew in from Seattle and bought a friend who's never eaten at El Pollo loco's and we got it to go and headed to our hotel. Even though it was burned, some of the food was delicious.

Atmosphere: 4

Food: 3

Service: 5

Recommended dishes: 2pc Chicken - Leg & Thigh Meal

Danny Lopez

Excellent chicken here, always fresh, Gilbert the MG is a super friendly person.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: 12pc Family Meal

Jimmy “Jimmy310” ThreeOneOhh

Good chicken

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Mexican Caesar Bowl

Jason Scheurer (JS)

The chicken was burnt. If you have ever seen National Lampoons "A Christmas Vacation" and when the turkey was finally out of the oven, how it just was nothing inside, that is how this chicken looked and tasted.

James Blansett

Dining area was decent and clean. Restrooms smelled so bad.

Atmosphere: 2

Food: 5

Service: 5

Jenn Rios

The food was delicious, great customer service. The restroom are super clean.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Classic Chicken Burrito, Chips & Guacamole Large, Guacamole, 12pc Family Meal, Pollo Bowl

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