Basically you gotta beg to the employees for everything salsa, utensils napkins and flavorless dry chicken ..and still give u a look
Atmosphere: 4
Food: 3
Service: 1
Alejandro B.
Food delicious but not enough appropriate utensils and condiments. Friendly to say everything is in the bag when it’s NOT. Misleading.
Atmosphere: 3
Food: 3
Service: 1
Naseer Azadzoy
I truly received The Ultimate Royal Treatment in this El Pollo Loco location on Goldenwest Ave/Westminster Ave from the minute I entered the restaurant till I left, the overall look of the store presented sharp and crisp clean and deliciously appetizing, not to mention the positive full of warmth, teamwork, joy of strive and dedication and natural freewill helpfulness setting joyous familial and friendly work space and attentive informed servicemenshiand amongst themselves all, so welcoming yet heartbreaking bc these types of star employees deserve highly elite wages, rewards, exceptional recognition and repaid and RE compensated in GOLD and DIAMOND scale with the WOW and symbolic influential role model xample of a business and record setting standard and ambition for the entire workforce to be happy, forward, healthy, and adding qualititive measures and improving public overall life. Amongst all the bunch of Goodies employees: one employee solidly shined the most with her cute happy face and DieHeart cashier brought up my moral and mood that wiped all of my stresses, worries, round trip to heavens bc of her well informed options and instant problem solving skills was quite heart touching and outstanding and out of charts that I had to write this long and detailed review which fulfilled my hunger and fed my soul’s hunger and changed and transformed my life to so much better and inclined it so significantly towards contentment and appreciation of living in this beautiful Mother Nature along with such kind and caring individuals like Cashier Liliana with her glorified and life changing and hardworking personality that I wish worlds and worlds of success, prosperity, health, and happiness ,for Liliana herself and her family and her beautiful humble caring parents for offering and equippinng our societies such brite, transparent, proud, and polite individuals who makes life like The Real Paradise like how it is deemed and supposed to be.Thank you El Pollp Loco,Thanks to your Jolly cheerful employees,And special special thanks to happy, young, kind, and caring cashier Liliana!??I will be in the anticipation of expansive articles, encouraging, rewarding, recognizing, and praising these awsome group of employees and truly reward and compensate them massively bc they deserve it and so obviously they have earned and accomplished his for themselves, and specially specially baby-like innocent, full of life’s hopes smiley face of The Noble Liliana.Great employees are the real bread and butter of any long term successful well founded and well structured business operations, please do not their rewards and fat deep compensation on the back burner in the storage or supplies room, plus celebrate this type of success and accomplishment is the unmatched natural key to perfect marketing and advertising method, plus fair is fair. Thanks from the bottom of my hearts, El Pollo Loco in the city of Westminster, CA at the cod’s streets of Goldenwest Ave and Westminster Ave.????????????☘️✋??.
Recommended dishes: Avocado, Pollo Bowl, Mexican Caesar Bowl, Chips
Catherine B
Make sure to use a coupon to get the best deals.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 2pc Chicken - Leg & Thigh Meal
Sepehrnia Quran
Good customer
Atmosphere: 5
Food: 5
Service: 5
Davoud Pirniakan
El Pollo Loco's nutrition info says that one chicken breast should be 4.3 oz. If they do not like you, they will cut corners and they will give you a small piece. But if they like you, they will take care of YOU. This location is not a friendly location. If you are looking for El Pollo Loco, I don't recommend this location, no GOOD, period. It seems like they are always upset with something.I was there on 2/04/2024, 6 22 pm, Sunday. I talked to the maneger, I told him about my issue. He did not care too much. This location needs a mature maneger not just a high school adult.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Avocado
KK Isa
Always good, prices are high.
Atmosphere: 5
Food: 4
Service: 5
james s.
I asked the cashier to scan a code on my phone for a discounted burrito. He looked at my phone and scanned it. I ordered about $45 worth of food, paid for it with my credit card, and when I got my receipt, there was no discount. I asked the cashier to correct it, but he said I was supposed to ask for the discount before I paid. I said I did, when I showed him my phone and he scanned it. He said what he scanned was just for points. I reminded him I did ask for the discount, and he should have scanned the correct code, since he should have known what to do, not me. He said he couldn't make any changes. I think he confused the word "can't" with the word "won't". In any case, I said just cancel my order, which he argued with me about. I don't know what took so long, but he finally canceled the order, and said the credit should show up on my account in 3-4 days. I asked for the receipt of cancellation. He huffed, and after some more punching on his computer screen, he printed my receipt. I then said, ok, let's start over. He said he couldn't. Another instance where he used the wrong word. I asked him why not. He said he couldn't (there's that word again) because I can't order food just to get a discount after canceling an order. He flexed his "I'm the manager" and I can show you the manual if you want. Really? Anyway, it's hard for me to believe that his employer would agree that he should walk a $45 food order just to satisfy his petulance.
Great nutritious food at a reasonable price. Look for their discount coupons and the value is even
Atmosphere: 3
Food: 5
Service: 4
Nomad M.
Burnt chicken brought on the weekend. Family was pissed. Don't go to this place. Bad cooks.
Tito Bombaci
Roberto is a champ at the register ?Completely unlike Jose the manager, who happens to be a douche.
Atmosphere: 4
Food: 4
Service: 5
Ms. S.
2 stars because I ordered a salad and asked for dressing and was told salad doesn't come with dressing? do they think I'm a rabbit? I told him to take the food back n give me a refund! He gave me 2 dressings. These kids are a mess at fast food restaurants.
Ken K.
Bought guacamole and chips via drive thru. I tried to be considerate to the customers behind me so i took off without checking what's in my bag.they forgot the GUAC! I have to drive back another 3 miles to get what i paid for.and no one was even apologetic. Zero customers' service.
Basically you gotta beg to the employees for everything salsa, utensils napkins and flavorless dry chicken ..and still give u a look
Atmosphere: 4
Food: 3
Service: 1
Food delicious but not enough appropriate utensils and condiments. Friendly to say everything is in the bag when it’s NOT. Misleading.
Atmosphere: 3
Food: 3
Service: 1
I truly received The Ultimate Royal Treatment in this El Pollo Loco location on Goldenwest Ave/Westminster Ave from the minute I entered the restaurant till I left, the overall look of the store presented sharp and crisp clean and deliciously appetizing, not to mention the positive full of warmth, teamwork, joy of strive and dedication and natural freewill helpfulness setting joyous familial and friendly work space and attentive informed servicemenshiand amongst themselves all, so welcoming yet heartbreaking bc these types of star employees deserve highly elite wages, rewards, exceptional recognition and repaid and RE compensated in GOLD and DIAMOND scale with the WOW and symbolic influential role model xample of a business and record setting standard and ambition for the entire workforce to be happy, forward, healthy, and adding qualititive measures and improving public overall life. Amongst all the bunch of Goodies employees: one employee solidly shined the most with her cute happy face and DieHeart cashier brought up my moral and mood that wiped all of my stresses, worries, round trip to heavens bc of her well informed options and instant problem solving skills was quite heart touching and outstanding and out of charts that I had to write this long and detailed review which fulfilled my hunger and fed my soul’s hunger and changed and transformed my life to so much better and inclined it so significantly towards contentment and appreciation of living in this beautiful Mother Nature along with such kind and caring individuals like Cashier Liliana with her glorified and life changing and hardworking personality that I wish worlds and worlds of success, prosperity, health, and happiness ,for Liliana herself and her family and her beautiful humble caring parents for offering and equippinng our societies such brite, transparent, proud, and polite individuals who makes life like The Real Paradise like how it is deemed and supposed to be.Thank you El Pollp Loco,Thanks to your Jolly cheerful employees,And special special thanks to happy, young, kind, and caring cashier Liliana!??I will be in the anticipation of expansive articles, encouraging, rewarding, recognizing, and praising these awsome group of employees and truly reward and compensate them massively bc they deserve it and so obviously they have earned and accomplished his for themselves, and specially specially baby-like innocent, full of life’s hopes smiley face of The Noble Liliana.Great employees are the real bread and butter of any long term successful well founded and well structured business operations, please do not their rewards and fat deep compensation on the back burner in the storage or supplies room, plus celebrate this type of success and accomplishment is the unmatched natural key to perfect marketing and advertising method, plus fair is fair. Thanks from the bottom of my hearts, El Pollo Loco in the city of Westminster, CA at the cod’s streets of Goldenwest Ave and Westminster Ave.????????????☘️✋??.
Recommended dishes: Avocado, Pollo Bowl, Mexican Caesar Bowl, Chips
Make sure to use a coupon to get the best deals.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: 2pc Chicken - Leg & Thigh Meal
Good customer
Atmosphere: 5
Food: 5
Service: 5
El Pollo Loco's nutrition info says that one chicken breast should be 4.3 oz. If they do not like you, they will cut corners and they will give you a small piece. But if they like you, they will take care of YOU. This location is not a friendly location. If you are looking for El Pollo Loco, I don't recommend this location, no GOOD, period. It seems like they are always upset with something.I was there on 2/04/2024, 6 22 pm, Sunday. I talked to the maneger, I told him about my issue. He did not care too much. This location needs a mature maneger not just a high school adult.
Atmosphere: 5
Food: 1
Service: 5
Recommended dishes: Avocado
Always good, prices are high.
Atmosphere: 5
Food: 4
Service: 5
I asked the cashier to scan a code on my phone for a discounted burrito. He looked at my phone and scanned it. I ordered about $45 worth of food, paid for it with my credit card, and when I got my receipt, there was no discount. I asked the cashier to correct it, but he said I was supposed to ask for the discount before I paid. I said I did, when I showed him my phone and he scanned it. He said what he scanned was just for points. I reminded him I did ask for the discount, and he should have scanned the correct code, since he should have known what to do, not me. He said he couldn't make any changes. I think he confused the word "can't" with the word "won't". In any case, I said just cancel my order, which he argued with me about. I don't know what took so long, but he finally canceled the order, and said the credit should show up on my account in 3-4 days. I asked for the receipt of cancellation. He huffed, and after some more punching on his computer screen, he printed my receipt. I then said, ok, let's start over. He said he couldn't. Another instance where he used the wrong word. I asked him why not. He said he couldn't (there's that word again) because I can't order food just to get a discount after canceling an order. He flexed his "I'm the manager" and I can show you the manual if you want. Really? Anyway, it's hard for me to believe that his employer would agree that he should walk a $45 food order just to satisfy his petulance.
It’s a great place!
Atmosphere: 4
Food: 5
Service: 4
Excellent the one on Golden
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Great nutritious food at a reasonable price. Look for their discount coupons and the value is even
Atmosphere: 3
Food: 5
Service: 4
Burnt chicken brought on the weekend. Family was pissed. Don't go to this place. Bad cooks.
Roberto is a champ at the register ?Completely unlike Jose the manager, who happens to be a douche.
Atmosphere: 4
Food: 4
Service: 5
2 stars because I ordered a salad and asked for dressing and was told salad doesn't come with dressing? do they think I'm a rabbit? I told him to take the food back n give me a refund! He gave me 2 dressings. These kids are a mess at fast food restaurants.
Bought guacamole and chips via drive thru. I tried to be considerate to the customers behind me so i took off without checking what's in my bag.they forgot the GUAC! I have to drive back another 3 miles to get what i paid for.and no one was even apologetic. Zero customers' service.