Missing items how hard is it to get an order right
Esmeralda Gonzalez
The manager needs to step it up honestly there where hardly any customers and workers in the back doing there thing i asked to use the restroom they gave me the code and when I walked in it was disgusting really there's hardly any customers at this time nor cars in the drive way and you don't have the audacity to clean the restroom ??? I took pictures if I could post them I would too .!
Atmosphere: 1
Edgar Navarrete
Order through the app 15 min ahead, food wasn't ready when I arrived. They started making it when we arrived to pick up
Halex B
This is a good place and the food is good but the service is horrible because when i asked them i wanted to order a 8 piece nuggets combo and they gave me to go and when i got home i was ready to eat and when i opened the box it was a regular cheese burger and the fries were soggy. The food was okay but they got my order wrong.
Atmosphere: 5
Food: 2
Service: 1
M D
They always get it wrong especially late at night.
Atmosphere: 3
Food: 4
Service: 1
HHA COMPANY
This Jack in the box is so bad when they filled up the French fries or curly fries. I pay extra $3 more for a curly fried, they only filled just barely enough to top.and all of their curly fries are broken in small pieces. This is second time it happened to me. I wish I can upload the pictures. Very disappointed of this location
Atmosphere: 1
Food: 1
Service: 1
Jordan Teller
Got food from here, the box was smashed, burger was smashed, fries were cold and tacos were cold. Forgot my drink too. Yeah this place sucked compared to every other jack in a box.
Atmosphere: 1
Food: 1
Service: 1
Jimmy Chow
My brother and I was in the mood for Jack in the Box today so we visited this location since it was a convenience location to where we were going. As for food quality, it was up to standard compares to any other Jack in the Box that we had. But for customer service, it was a whole different standard. When we got to the location, my brother needed to use the restroom and it was an “emergency”. The restroom was locked. So we asked the front counter lady, Rosario to let my brother use the restroom since he really needed to go and it’s an emergency. She replied, “hold on sir”. We patiently waited, there were 2 customers before us and she took her sweet time to take their orders. When it was our turn, I said again, “can my brother uses the restroom, it’s an emergency”? She replied: “are you going to order?” “Of course,” I responded. She finally opened the restroom door. My brother barely made it to do his business. I understand that restroom is for customer only. But we were customers and it was an emergency. Does this lady not understand what “emergency” means? My brother who is 14 could’ve done his business at the lobby because he was holding for too long. His face was pale should’ve made it obvious. We will continue being Jack in the Box customer. But this location at the corner of McFadden and Brookhurst will no longer get our business.
Excepts ebt that was a plus clean friendly and fast
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Curly Fries, Jumbo Jack, Burger, Cheeseburger and Curly Fries
Missing items how hard is it to get an order right
The manager needs to step it up honestly there where hardly any customers and workers in the back doing there thing i asked to use the restroom they gave me the code and when I walked in it was disgusting really there's hardly any customers at this time nor cars in the drive way and you don't have the audacity to clean the restroom ??? I took pictures if I could post them I would too .!
Atmosphere: 1
Order through the app 15 min ahead, food wasn't ready when I arrived. They started making it when we arrived to pick up
This is a good place and the food is good but the service is horrible because when i asked them i wanted to order a 8 piece nuggets combo and they gave me to go and when i got home i was ready to eat and when i opened the box it was a regular cheese burger and the fries were soggy. The food was okay but they got my order wrong.
Atmosphere: 5
Food: 2
Service: 1
They always get it wrong especially late at night.
Atmosphere: 3
Food: 4
Service: 1
This Jack in the box is so bad when they filled up the French fries or curly fries. I pay extra $3 more for a curly fried, they only filled just barely enough to top.and all of their curly fries are broken in small pieces. This is second time it happened to me. I wish I can upload the pictures. Very disappointed of this location
Atmosphere: 1
Food: 1
Service: 1
Got food from here, the box was smashed, burger was smashed, fries were cold and tacos were cold. Forgot my drink too. Yeah this place sucked compared to every other jack in a box.
Atmosphere: 1
Food: 1
Service: 1
My brother and I was in the mood for Jack in the Box today so we visited this location since it was a convenience location to where we were going. As for food quality, it was up to standard compares to any other Jack in the Box that we had. But for customer service, it was a whole different standard. When we got to the location, my brother needed to use the restroom and it was an “emergency”. The restroom was locked. So we asked the front counter lady, Rosario to let my brother use the restroom since he really needed to go and it’s an emergency. She replied, “hold on sir”. We patiently waited, there were 2 customers before us and she took her sweet time to take their orders. When it was our turn, I said again, “can my brother uses the restroom, it’s an emergency”? She replied: “are you going to order?” “Of course,” I responded. She finally opened the restroom door. My brother barely made it to do his business.
I understand that restroom is for customer only. But we were customers and it was an emergency. Does this lady not understand what “emergency” means? My brother who is 14 could’ve done his business at the lobby because he was holding for too long. His face was pale should’ve made it obvious.
We will continue being Jack in the Box customer. But this location at the corner of McFadden and Brookhurst will no longer get our business.
Atmosphere: 1
Food: 4
Service: 1
Recommended dishes: Two Tacos, Fries, Jumbo Jack
Meals and orders are messed up quite often.
Atmosphere: 2
Food: 3
Service: 2
Recommended dishes: Fries
Restaurantji Recommends
Bathrooms are gross!
Atmosphere: 1
Food: 4
Service: 4
The foods good the service could be better and the atmosphere is a bit gloomy could be worst
Atmosphere: 2
Food: 4
Service: 3
It works more for drive thru only than dine in
Atmosphere: 3
Food: 4
Service: 4
The food just wasn't that good.
Atmosphere: 4
Food: 2
Service: 4
Recommended dishes: Sandwich
Loved the chicken soft tacos 🌮🤤🤤
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Shrimp Tacos, Jumbo Jack Cheeseburger
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