The Kickin' Crab

My favorite location! The food is consistently delicious, and the staff is quick, efficient, and pretty attentive for such a busy restaurant. They're always well staffed so you don't feel overlooked.

The only downside is the waiting area—everyone ends up crammed into a small space while waiting for a table. I wish they would implement a check-in kiosk or text system to notify you when your table is ready. There's not really a way where you can comfortably wait in your car.

Other than that, everything else is excellent!

Atmosphere: 5

Food: 5

Service: 5

Although it wasn’t full we had order before other people had came in to the restaurant. We were party of three and it shouldn’t take more that’s 2 plus hour to make our food and serve. We asked the waiter about it and she just walked a way and ignore us. And we have been going there for 2 years. And there has been no problems until now. On Sunday 15, 2025 at 5:40 and left at 7:15 and yet nothing. Have employees that will have maturely and proper manners. Bad service.

The food wasnt the worst but the service was. Our server was horrible and incredibly rude. If you want okayish overpriced seafood boil with horrible service come here!

Atmosphere: 2

Food: 3

Service: 1

I've been really disappointed with my recent experiences. I've placed multiple orders and always made a point to call ahead to confirm that live crawfish were available. Each time, I was assured they had them, so I went ahead and ordered min 6-8 lbs along with other items.

Unfortunately, when I got home and started eating, only a few crawfish seemed fresh. The rest were dark, mushy, and clearly not live — a big difference in quality that's hard to ignore. It honestly felt like there was an assumption customers wouldn’t notice the switch from fresh to previously frozen crawfish.

I've been a loyal customer for a long time, but this has left a really bad impression. Had I known they didn’t actually have fresh crawfish, I would’ve waited or called again later. I’m extremely disappointed in the quality, and it feels like I paid for something I didn’t receive. It’s frustrating and, frankly, unethical.

Food: 1

Service: 1

Very Disappointed – Poor Quality and Dishonest Practices

We placed an order with Kickin Crab on Sunday for 8 pounds of live crayfish, paying nearly $200. What we received was far from fresh — many of the crayfish were black, small, and visibly shrunken. These were clearly not live, and definitely not worth the price.

When we called to express our concerns, we were told they only have live crayfish in stock, not frozen. So, we decided to give them another shot and ordered 6 more pounds today (May 6). Again, the crayfish were dark, small, and definitely not fresh.

Fresh crayfish are priced at $19 per pound, while frozen are only $15 per pound. It’s clear that they’re mixing in frozen with the live ones, but charging us for fresh. This feels like a scam. At this price point, it’s completely unacceptable and dishonest. I’d advise others to be very cautious when ordering from them.

Nice food. Too much for me 😆.

Food is always bomb.

Atmosphere: 5

Food: 5

Service: 5

Amazing food. Great service.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fried Calamari, Seafood Bag Lobster

Great food and service my family and I enjoy everything we had, thanks 👍

Atmosphere: 5

Food: 5

Service: 5

Workers there are very rude, they are asking for tip before even welcoming and seating us! Very bad customer service the worker said don’t talk to me I’ve had a long day already!! We asked for Manager and they said no manager no owner! And started to be load at us.

Atmosphere: 1

Food: 1

Service: 1

The man in the front desk kik us for nothing
Very bad customer service
He need 18% tip before we set down
Very racist he said Leave if you don’t want pay tips 18% before you set

Atmosphere: 1

Food: 1

Service: 1

Snow crab and potatoes!!

Atmosphere: 5

Food: 5

Service: 5

First off I called them 20 different times and they didn't answer. So I figured I go down there. Man I came to order food from this place at 9:40pm they said that there kitchen closes at 9:30pm. I can tell that the employees were just wanting to go home. Update your hours if this is true. Hopefully the management gets to find out of what took place tonight and takes appropriate action. This is horrible for the restaurants reputation.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Shrimp

Very yummy. Very accommodating and professional service.

Atmosphere: 5

Food: 5

Service: 5

Honestly after a long day of making money lol this the spot too go
Too and celebrate! Hands down

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Seafood Bag Crawfish Frozen, Garlic Butter