The people that work there were very nice and helpful!!
Atmosphere: 5
Service: 5
Shaquita Owens
The store is placed up for sale but I still wanted to leave my review, I wanted a cup of ice they keep changing the ice policy so I can't get ice and a lot of Starbucks here in Westminster or certain places in California, I can't get too upset because the story is placed up for sale. I love the employees that she here in Westminster have an infection in the mouth that's another reason for the for sale all over
Atmosphere: 2
Food: 2
Service: 1
Emily
I had a terrible experience at Starbucks with Erandy. The customer service was awful--rude and unhelpful. My order was wrong, and the staff didn't seem to care. Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
Melissa Martinez
Worst customer service from barista, not friendly at all, have major attitude problem.
Atmosphere: 1
Service: 1
Enkai R
The worker Erandy was quite rude when I asked for help with my order twice. Definitely not the level of customer service I expect from
Atmosphere: 1
Food: 2
Service: 1
Em D
Rude customer service. Ordered online put light ice and cup is filled with ice. This location is one of the worst
Patty Hernandez
Fast and kind. Amazing service 👏
Atmosphere: 5
Food: 5
Service: 5
Miss Missus
Hey so I left a 4 star review before and now leaving one. This is my favorite locatation as it takes a little over 5 minutes to drive. I have never had an issue with this location until this one Hispanic girl with black glasses would have to make my drinks. First time I ordered for pick up she couldn't understand my name and looked confused then insisted I never ordered a drink with them and tried to convince me that I made a mistake. She wasn't going to help so I showed her my order and she says "oh." It was a plain hot coffee with sweet cream. Well for some reason it was just on a counter next to the expresso machine side forgotten. Fine. During other days no problems with any of our orders made by other workers Today husband and I both ordered on mobile separately. Well they didn't make my drink again and it was the same girl. It wasn't busy just like the visit before otherwise I understand. Another professional worker took my name after noticing we were waiting 12 minutes while they helped a couple after us. The rude worker started to make my forgotten drink, a pecan latte.She refuses to make eye contact or say anything like my name or that they made it, and leaves the coffee on the counter. She wouldn't give us a chance to ask for a straw or water. We left for me to notice her staring at me driving away. Husband said the situation was "odd." I don't need special treatment, I want my coffee and not treated like a nuisance for whatever reason. Husbands coffee tasted old and was cold without the sugar he requested, my drink didn't come with the topping I ordered. I feel discriminated and upset, so my family and I won't come back.
Atmosphere: 1
Food: 1
Service: 1
Dung Tran
No restroom for customers
Atmosphere: 4
Food: 4
Service: 4
Kim
Wonderful! The atmosphere is wonderful! All the drinks I ordered were wonderful except for my Chai-this is drink out water all the time. It’s like it didn’t have any chai in the drink; sadly, I didn’t try it before driving and by then I was too far to go back sad. On a serious note beginning and wonder-California I have not been able to get a decent child since being in California, perhaps it’s just Coast it does it right because no one drinks it in this state ?
Just a grab and go location, there are no more seats to chill on
Atmosphere: 1
Food: 3
Service: 3
Vanessa Trujillo
Absolutely not. Will not be back after awful customer service from the drive through. If you can't make a drink correctly that has no substitutions or changes but is simply just ordered from a menu created by Starbucks then just simply say so. Be up front about a mistake instead of questioning and blaming the customer. Be nice. Do better.
Atmosphere: 1
Food: 1
Service: 1
Kennedy Alcaraz
Stopped here quickly Because another location made us awful drinks . They offered to remake them for free and then upsized my husbands drink just to be kind ! Alyssa and Dunya are a breath of fresh air in the service industry . Thank you guys so so much .
Food: 5
Service: 5
stacey heinsius
So welcoming and fast service! Great teamwork and atmosphere for a tiny little location.
Atmosphere: 5
Food: 5
Service: 5
Yesenia Lorenzano
No restrooms! How can you serve coffee and drinks and have no restroom for paying costumer ! I am for sure never giving Starbucks my money !
The people that work there were very nice and helpful!!
Atmosphere: 5
Service: 5
The store is placed up for sale but I still wanted to leave my review, I wanted a cup of ice they keep changing the ice policy so I can't get ice and a lot of Starbucks here in Westminster or certain places in California, I can't get too upset because the story is placed up for sale. I love the employees that she here in Westminster have an infection in the mouth that's another reason for the for sale all over
Atmosphere: 2
Food: 2
Service: 1
I had a terrible experience at Starbucks with Erandy. The customer service was awful--rude and unhelpful. My order was wrong, and the staff didn't seem to care. Definitely not coming back.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service from barista, not friendly at all, have major attitude problem.
Atmosphere: 1
Service: 1
The worker Erandy was quite rude when I asked for help with my order twice. Definitely not the level of customer service I expect from
Atmosphere: 1
Food: 2
Service: 1
Rude customer service. Ordered online put light ice and cup is filled with ice. This location is one of the worst
Fast and kind. Amazing service 👏
Atmosphere: 5
Food: 5
Service: 5
Hey so I left a 4 star review before and now leaving one. This is my favorite locatation as it takes a little over 5 minutes to drive. I have never had an issue with this location until this one Hispanic girl with black glasses would have to make my drinks. First time I ordered for pick up she couldn't understand my name and looked confused then insisted I never ordered a drink with them and tried to convince me that I made a mistake. She wasn't going to help so I showed her my order and she says "oh." It was a plain hot coffee with sweet cream. Well for some reason it was just on a counter next to the expresso machine side forgotten. Fine. During other days no problems with any of our orders made by other workers
Today husband and I both ordered on mobile separately. Well they didn't make my drink again and it was the same girl. It wasn't busy just like the visit before otherwise I understand. Another professional worker took my name after noticing we were waiting 12 minutes while they helped a couple after us. The rude worker started to make my forgotten drink, a pecan latte.She refuses to make eye contact or say anything like my name or that they made it, and leaves the coffee on the counter. She wouldn't give us a chance to ask for a straw or water. We left for me to notice her staring at me driving away. Husband said the situation was "odd." I don't need special treatment, I want my coffee and not treated like a nuisance for whatever reason. Husbands coffee tasted old and was cold without the sugar he requested, my drink didn't come with the topping I ordered. I feel discriminated and upset, so my family and I won't come back.
Atmosphere: 1
Food: 1
Service: 1
No restroom for customers
Atmosphere: 4
Food: 4
Service: 4
Wonderful! The atmosphere is wonderful! All the drinks I ordered were wonderful except for my Chai-this is drink out water all the time. It’s like it didn’t have any chai in the drink; sadly, I didn’t try it before driving and by then I was too far to go back sad. On a serious note beginning and wonder-California I have not been able to get a decent child since being in California, perhaps it’s just Coast it does it right because no one drinks it in this state ?
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Just a grab and go location, there are no more seats to chill on
Atmosphere: 1
Food: 3
Service: 3
Absolutely not. Will not be back after awful customer service from the drive through. If you can't make a drink correctly that has no substitutions or changes but is simply just ordered from a menu created by Starbucks then just simply say so. Be up front about a mistake instead of questioning and blaming the customer. Be nice. Do better.
Atmosphere: 1
Food: 1
Service: 1
Stopped here quickly Because another location made us awful drinks . They offered to remake them for free and then upsized my husbands drink just to be kind ! Alyssa and Dunya are a breath of fresh air in the service industry . Thank you guys so so much .
Food: 5
Service: 5
So welcoming and fast service! Great teamwork and atmosphere for a tiny little location.
Atmosphere: 5
Food: 5
Service: 5
No restrooms! How can you serve coffee and drinks and have no restroom for paying costumer ! I am for sure never giving Starbucks my money !
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