Very friendly staff working the Drive Thru here, incredibly fast service, and good food.
Food: 5
Service: 5
em saun
This chick fil a sucks. EVERY single time I go here something is wrong in my order. No dressing for salad, no sauce, wrong entree, non-diet beverage (I’m a T1 diabetic). Last time I went there I got no receipt for my huge order therefore no points in my app. The La Habra one closing has forced me to come here and I literally am giving up because I’m done driving 2.5 miles to get the wrong order every time now. Also you can’t even call them as it immediately directs you to their answering machine. Placed my final order today and will not be going back.
Atmosphere: 4
Food: 2
Service: 1
JENNIFER LEE TV
Another Great Experience. This restaurant has 5 star service, the best employees that actually love their job and care about their guests. It's always clean here and their App makes ordering a breeze.
Atmosphere: 5
Food: 5
Service: 5
Daniel Perez
They got my order entirely wrong for pick up and then wouldn’t answer my calls to see if I can fix it.
Service: 1
Delante Forte
Everything was perfect! The server were happy and even asked if I wanted a water! This deserves a 5 star review for the restaurant and the servers! This is the second time I came to this chick-fil-A and just like last time it was a amazing experience I will come back and strongly recommend this to others
Atmosphere: 5
Food: 5
Service: 5
VS
Kind staff and great service from everyone
Atmosphere: 5
Food: 5
Service: 5
Garrett Showalter
Stale food, drinks tasted awful. The staff all have bad B.O
Atmosphere: 1
Food: 1
Service: 1
Lorrie Gonzales
Literally my absolute Chick-fil-a location ever. There are always fresh flowers on the tables and it is always clean. The staff here go above and beyond to make customers feel welcome. There is a drive thru, indoor and outdoor seating, and a restroom for customers (no bathroom code required). There is also spacious, free parking.
Atmosphere: 5
Food: 5
Service: 5
Anna Sanchez
Samantha at this location was extremely rude. I placed a mobile pick up order and decided to eat it outside. All was good until I got to the fries and saw the top one was INSANELY salted, and the ones below looked pretty salty too. This isn’t my first time having super salty fries from this location, but I usually do drive though and leave so I’ll just wipe the salt off with a napkin. (I’d also like to add that I’ve asked for unsalted fries before and was told that was not offered)
Since I was actually eating at the place today, I decided to say something about it. (I’d also like to add that it took a lot of courage to say something about it because I’m usually one to just leave it alone) So I go inside and I’m greeted by Samantha. I say “hi! I’m sorry but my fries are really salty. Am I able to get another batch?” And I hold up the fry that’s in the photo to show her. She said “okay well you ordered salted fries and those are salted..” I was taken back because with chick fil As reputation of good customer service I just assumed I’d get a “yes” and not gaslit in return so I said “okay yeah I know I ordered this, but if you look at the fry I’m trying to show you it’s like INSANELY salted.” She then proceeds to barely look down at the fry almost like she doesn’t even care and says “okay well those are salted like you ordered, do you want unsalted now?” And again, taken back I said “salted is not an issue at all, I just don’t need them THIS salted. I don’t know if you’re looking at the fry but this is a LOT” she cut me off and repeated her last sentence so I just said “okay yes unsalted is fine.” Because at this point as a grown woman I’m not going to argue with a little highschool girl about fries.
So then I leave the fries there on the counter and just wait for the new ones. When she goes to tell the shift lead and the shift lead asks what’s wrong with them she says “the fries were TOO salted” in a sarcastic tone and an eyeroll. And as I’m waiting for the fries to be ready I also here little snickering or sarcastic comments from her to her co workers.
Look, I’m a small business owner that owns a store in Whittier. If any of my employees talked to any customers the way she spoke to me they instantly would no longer be an employee. I don’t complain about anything, I know how customer service is, I approached her kindly and I was met unkindly. All I wanted was some fries. Hold the attitude and the high blood pressure that came with it lol. Do better Samantha
Michelle Heard
This Whittier location is the best in all SoCal. All of the workers are so friendly they go out of their way to get to know their regulars. Our favorites are Alexis and Amaya, both super friendly, helpful, and always have a great new entree to try or great advice on how to personalize my meal, i.e the perfect sauce for each item!
Very disappointed in Chick-fil-A. No accountability for DoorDash orders. We ordered dinner for two, 10 piece chicken strips, two large fries, a large mac & cheese. The DoorDash driver delivered a small bag on our porch containing only mac & cheese. I called the store. The person on the phone was very unsympathetic and told me there was nothing he could do. Unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Ismael Angulo
Great assistance
Atmosphere: 5
Food: 5
Service: 5
Moshe Abramovici
Don't understand the hype. Pricy for quality and portion
Very friendly staff working the Drive Thru here, incredibly fast service, and good food.
Food: 5
Service: 5
This chick fil a sucks. EVERY single time I go here something is wrong in my order. No dressing for salad, no sauce, wrong entree, non-diet beverage (I’m a T1 diabetic). Last time I went there I got no receipt for my huge order therefore no points in my app. The La Habra one closing has forced me to come here and I literally am giving up because I’m done driving 2.5 miles to get the wrong order every time now. Also you can’t even call them as it immediately directs you to their answering machine. Placed my final order today and will not be going back.
Atmosphere: 4
Food: 2
Service: 1
Another Great Experience. This restaurant has 5 star service, the best employees that actually love their job and care about their guests. It's always clean here and their App makes ordering a breeze.
Atmosphere: 5
Food: 5
Service: 5
They got my order entirely wrong for pick up and then wouldn’t answer my calls to see if I can fix it.
Service: 1
Everything was perfect! The server were happy and even asked if I wanted a water! This deserves a 5 star review for the restaurant and the servers! This is the second time I came to this chick-fil-A and just like last time it was a amazing experience I will come back and strongly recommend this to others
Atmosphere: 5
Food: 5
Service: 5
Kind staff and great service from everyone
Atmosphere: 5
Food: 5
Service: 5
Stale food, drinks tasted awful. The staff all have bad B.O
Atmosphere: 1
Food: 1
Service: 1
Literally my absolute Chick-fil-a location ever. There are always fresh flowers on the tables and it is always clean. The staff here go above and beyond to make customers feel welcome. There is a drive thru, indoor and outdoor seating, and a restroom for customers (no bathroom code required). There is also spacious, free parking.
Atmosphere: 5
Food: 5
Service: 5
Samantha at this location was extremely rude. I placed a mobile pick up order and decided to eat it outside. All was good until I got to the fries and saw the top one was INSANELY salted, and the ones below looked pretty salty too.
This isn’t my first time having super salty fries from this location, but I usually do drive though and leave so I’ll just wipe the salt off with a napkin. (I’d also like to add that I’ve asked for unsalted fries before and was told that was not offered)
Since I was actually eating at the place today, I decided to say something about it. (I’d also like to add that it took a lot of courage to say something about it because I’m usually one to just leave it alone)
So I go inside and I’m greeted by Samantha. I say “hi! I’m sorry but my fries are really salty. Am I able to get another batch?” And I hold up the fry that’s in the photo to show her. She said “okay well you ordered salted fries and those are salted..” I was taken back because with chick fil As reputation of good customer service I just assumed I’d get a “yes” and not gaslit in return so I said “okay yeah I know I ordered this, but if you look at the fry I’m trying to show you it’s like INSANELY salted.” She then proceeds to barely look down at the fry almost like she doesn’t even care and says “okay well those are salted like you ordered, do you want unsalted now?” And again, taken back I said “salted is not an issue at all, I just don’t need them THIS salted. I don’t know if you’re looking at the fry but this is a LOT” she cut me off and repeated her last sentence so I just said “okay yes unsalted is fine.” Because at this point as a grown woman I’m not going to argue with a little highschool girl about fries.
So then I leave the fries there on the counter and just wait for the new ones. When she goes to tell the shift lead and the shift lead asks what’s wrong with them she says “the fries were TOO salted” in a sarcastic tone and an eyeroll. And as I’m waiting for the fries to be ready I also here little snickering or sarcastic comments from her to her co workers.
Look, I’m a small business owner that owns a store in Whittier. If any of my employees talked to any customers the way she spoke to me they instantly would no longer be an employee.
I don’t complain about anything, I know how customer service is, I approached her kindly and I was met unkindly.
All I wanted was some fries. Hold the attitude and the high blood pressure that came with it lol.
Do better Samantha
This Whittier location is the best in all SoCal. All of the workers are so friendly they go out of their way to get to know their regulars. Our favorites are Alexis and Amaya, both super friendly, helpful, and always have a great new entree to try or great advice on how to personalize my meal, i.e the perfect sauce for each item!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very disappointed in Chick-fil-A. No accountability for DoorDash orders. We ordered dinner for two, 10 piece chicken strips, two large fries, a large mac & cheese. The DoorDash driver delivered a small bag on our porch containing only mac & cheese. I called the store. The person on the phone was very unsympathetic and told me there was nothing he could do. Unacceptable!
Atmosphere: 1
Food: 1
Service: 1
Great assistance
Atmosphere: 5
Food: 5
Service: 5
Don't understand the hype. Pricy for quality and portion
Atmosphere: 3
Food: 2
Service: 3
Good service and food.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Spivey Deluxe Chicken Sandwich
That's my first time here food it wasn't what I was expecting, I don't know if I will ever be back.
Atmosphere: 4
Food: 3
Service: 5
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