I had the impression that Del Taco had a 24-hour drive-thru. My colleagues and I typically visit Del Taco after our night shifts, as no other establishment appears to be open at that time. Today (February 5th) at approximately 10:30 p.m., I visited the Del Taco drive-thru and placed an order for twelve snack tacos for myself and my buddies. The individual taking my order responded with rudeness, exclaiming, “You want TWELVE tacos?!?” I confirmed my request, but he responded with a dismissive “ughh, okayyyy?” This was the first instance of blatant rudeness I have encountered in customer service. The guy’s demeanor was poor from the outset. It is not solely about the content of one’s words, but also about the manner in which they are conveyed. Dragging out one’s words and making the process of taking an order seem like a tedious chore is an unacceptable practice. I have never posted a complaint about customer service in the past, as I generally do not find the service to be that poor to warrant a review. However, this incident was exceptional in its blatant rudeness. The guy at the window (not sure if it is the same person who took my order) appeared visibly angry at my decision to order at nearly 11 p.m. It is unfortunate that I had to endure such a negative experience. My colleague, who was present in the car with me, was equally shocked by the treatment I received. As a healthcare professional who works twelve-hour shifts, I would be deeply troubled by having to encounter such behavior if I were to visit a drive-thru after midnight, potentially inconveniencing the staff. It is a shame that such an unpleasant experience was inflicted upon me and my colleague. I hope that the individuals involved found amusement in the situation, as they appeared to be making light of the poor service I received. And to top everything off, I never got a receipt, probably because he wanted to keep himself and his horrible service anonymous.
Atmosphere: 1
Food: 1
Service: 1
Caesar Sigala
Great value venue, nice area near 711 and nearby. Good food. I appreciate it.
Atmosphere: 3
Food: 3
Service: 3
James
It's still del taco, solid for fast food and decent price.
Atmosphere: 4
Food: 4
Service: 4
Ernie S
This location is very fresh and has amazing service
Eric Telles
A must have on a trip back home to
Atmosphere: 2
Food: 4
Service: 3
Lisandro Rodriguez
Went through drive thru. Fast easy. Hot food.
Atmosphere: 5
Food: 5
Service: 5
Andrew Casale
MACHO BEEF BURRITO ? ? ? I CAN BENCH PRESS 380 @ 62 YEARS OLD , I AM ON YOUTUBE SHOWING THE 380 BENCH PRESS @ 62 YEARS OLD ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Scott Jensen
Late Night dive thru... nobody cares
Atmosphere: 3
Food: 3
Service: 2
MAGICDRAGON DRAGON
I absolutely love this Del Taco. I have never had anything but excellent service AND FOOD from here. When they ask you, "What can I make fresh for you", they mean it.
I expected little but received something! Most Del tacosook like Juarez province in Mexico- watch your back or you might be beheaded type of places. This one was decent, my nachos were great tasting, though like all Del taco food I was punished on the toilet later ?. But it tasted great! Stick to the drive through, the inside looks like trash.
Atmosphere: 3
Food: 5
Service: 4
Mark J
I can't believe how expensive it is now. The taco is almost 20% smaller.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Cheddar Quesadilla
M E
I used the drive-through on my way into work. The staff was thorough, food well prepared, & cashier had a very pleasant, even early in the morning! ?
I can't believe how expensive it is now. The taco is almost 20% smaller.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Cheddar Quesadilla
Jo Ismail
this del taco was one of the only places open after i had the worlds longest flight on new years eve, and not only was the food delicious but the sole employee there was wonderful and deserves a
Good and fresh
Wheelchair accessibility: Only 1 disabled parking but it's right at the door
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: Macho Combo Burrito, Chicken, Loaded Queso
I had the impression that Del Taco had a 24-hour drive-thru. My colleagues and I typically visit Del Taco after our night shifts, as no other establishment appears to be open at that time. Today (February 5th) at approximately 10:30 p.m., I visited the Del Taco drive-thru and placed an order for twelve snack tacos for myself and my buddies. The individual taking my order responded with rudeness, exclaiming, “You want TWELVE tacos?!?” I confirmed my request, but he responded with a dismissive “ughh, okayyyy?” This was the first instance of blatant rudeness I have encountered in customer service. The guy’s demeanor was poor from the outset. It is not solely about the content of one’s words, but also about the manner in which they are conveyed. Dragging out one’s words and making the process of taking an order seem like a tedious chore is an unacceptable practice. I have never posted a complaint about customer service in the past, as I generally do not find the service to be that poor to warrant a review. However, this incident was exceptional in its blatant rudeness. The guy at the window (not sure if it is the same person who took my order) appeared visibly angry at my decision to order at nearly 11 p.m. It is unfortunate that I had to endure such a negative experience. My colleague, who was present in the car with me, was equally shocked by the treatment I received. As a healthcare professional who works twelve-hour shifts, I would be deeply troubled by having to encounter such behavior if I were to visit a drive-thru after midnight, potentially inconveniencing the staff. It is a shame that such an unpleasant experience was inflicted upon me and my colleague. I hope that the individuals involved found amusement in the situation, as they appeared to be making light of the poor service I received. And to top everything off, I never got a receipt, probably because he wanted to keep himself and his horrible service anonymous.
Atmosphere: 1
Food: 1
Service: 1
Great value venue, nice area near 711 and nearby. Good food. I appreciate it.
Atmosphere: 3
Food: 3
Service: 3
It's still del taco, solid for fast food and decent price.
Atmosphere: 4
Food: 4
Service: 4
This location is very fresh and has amazing service
A must have on a trip back home to
Atmosphere: 2
Food: 4
Service: 3
Went through drive thru. Fast easy. Hot food.
Atmosphere: 5
Food: 5
Service: 5
MACHO BEEF BURRITO ? ? ? I CAN BENCH PRESS 380 @ 62 YEARS OLD , I AM ON YOUTUBE SHOWING THE 380 BENCH PRESS @ 62 YEARS OLD ? ? ?
Atmosphere: 5
Food: 5
Service: 5
Late Night dive thru... nobody cares
Atmosphere: 3
Food: 3
Service: 2
I absolutely love this Del Taco. I have never had anything but excellent service AND FOOD from here. When they ask you, "What can I make fresh for you", they mean it.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Taco, Chicken Tacos, Quesadilla, Fries
Restaurantji Recommends
I expected little but received something! Most Del tacosook like Juarez province in Mexico- watch your back or you might be beheaded type of places. This one was decent, my nachos were great tasting, though like all Del taco food I was punished on the toilet later ?. But it tasted great! Stick to the drive through, the inside looks like trash.
Atmosphere: 3
Food: 5
Service: 4
I can't believe how expensive it is now. The taco is almost 20% smaller.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Cheddar Quesadilla
I used the drive-through on my way into work. The staff was thorough, food well prepared, & cashier had a very pleasant, even early in the morning! ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Loaded Queso, Shrimp Taco
I can't believe how expensive it is now. The taco is almost 20% smaller.
Atmosphere: 3
Food: 3
Service: 4
Recommended dishes: Chicken Cheddar Quesadilla
this del taco was one of the only places open after i had the worlds longest flight on new years eve, and not only was the food delicious but the sole employee there was wonderful and deserves a
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito, Fries
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