Wow!! Just shocked at the state of this store. Drive through. I placed my order. May I have a bear claw? The response: Apple fritter I repeated bear claw. Response: Apple fritter. At this point I’m finding it funny. But odd. Felt like ordering a pizza and having the person say, cheeseburger!? I started at the window that her response seemed odd. Maybe she should simply say. We don’t have bear claws. She was not amused. I then noticed the other staff members. Not a single one of them looked like they wanted to be there. Miserable looking bunch. 😞 We got our order. And when I opened the bag to the Apple fritter I burst into laughter. It was so pathetic I couldn’t help myself!! The size was that of three donut holes. Then the taste. Lord have mercy!!
This store needs new management STAT
I won’t be back here.
There’s a small donut place next door. No drive through. But worth getting out to avoid this trap! Fresh and delicious donuts next door. Go there!
Atmosphere: 1
Food: 1
Service: 1
mfelicity jereza
I saw a couple of people working behind the counter. Only one person ahead of me. It was for pick up. But long after the person left it took a while for them to attend to me. I bought 2doz doughnuts. And the person assisting was not accommodating at all. I might not come back because of the poor service.
Atmosphere: 2
Food: 4
Service: 1
Trinimiah X
Great service fast and friendly
Atmosphere: 5
Food: 5
Service: 5
Maddison Darlene
I just ordered a sourdough breakfast sandwich and the bread was basically not toasted at all. The bread was soft throughout. For the price I was charged I am very disappointed. The sourdough bread is supposed to be toasted.
Food: 1
alejandra hernandez
I love Dunkin, but this particular branch really needs to train their employees better. They’re rude and my coffee always taste nasty. It really sucks because this is the one I usually around and I’ve thrown away so many ice coffee and lattes because they just didn’t taste good.
Atmosphere: 1
Food: 1
Service: 1
Frank Sr.
Nice staff with great coffee.
Atmosphere: 3
Food: 4
Service: 5
DocOnHoliday86
I don't mind paying a little for coffee if I need it during the day. I find that I like the taste of Dunkin over Starbucks. I usually get good service, but this particular branch failed from both the worker and the manager. The young man making the coffee was slacking off and tossing things around, and the manager barely cared. These employees need to be trained better to at least make a customer feel welcomed.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Iced Dunkalatte
Junior Nunez
Went in no greeting, order at kiosk 2 glazed donuts. Waited forever guy behind ordered like half the menu somehow got his order first. I had to go and ask for mine. Donuts were bad tasted like day old ones. Bad experience all around. Don’t recommend
Atmosphere: 1
Food: 1
Service: 1
Cesar C
Worst Dunkin donuts ever. Ran out of munchkins and lady said they can't make more then asked if I going to order anything else and i said yes if you can change the menu display on the drive thru screen to see what donut options they have and the lady said no. This drive thru menu was showing mostly breakfast items like hasbrown, breakfast sandwiches etc... Last time I checked its still a donut shop but displaying breakfast items.... Doesn't make any sense. So I left with no donuts. The lady who was taken my oder did sound a bit rude. But anyways.... Won't be returning here.
Food: 1
Service: 1
Aldi Fanatic
This is the only Dunkin I’ve been to that charges 25 cents for a cup of water
It's right now 7:07am the lady serving this time was very rude. She screamed at me we be right there okay! Someone is going to help you there okay! And the only thing I said was hello!
Atmosphere: 1
Food: 1
Service: 1
Brenda Lopez
I bought 2 drinks and I was charged a quarter for a small cup of water. I’ve never been to an establishment that charges for a small cup of water.
Atmosphere: 1
Food: 1
Service: 1
Luis Carrillo
I went through the drive through and ordered two drinks. They did the thing where they ask you to pull up forward and park, and they'll take you your order. The problem is that the drive through leads you straight onto Whittier Blvd, so they're asking you to park in the actual drive through, which is weird. Then, the car behind me started driving up, and I didn't want to block them in so I drove around the block and parked in the regular parking area. The employee came out with my drinks, all annoyed and told me "Next time, just park in the drive thru and wait there. The car behind you was also waiting for food" like okay HOW AM I SUPPOSED TO KNOW?! No need to be rude about it. How about serving one drive thru customer at a time, like normal?
Atmosphere: 2
Food: 2
Service: 2
Tammy Barela
I ordered a very simple breakfast sandwich. When I received the sandwich it was cold. But before that I tried to order a dozen donuts the lady at the counter says there's only 11 Donuts pick another one do you want another one pick one. So I did the lady at the counter was very rude had no customer service ability whatsoever. This is the second time I've been here and the second time I've had a bad experience.
Atmosphere: 2
Food: 1
Service: 1
Jackie C
Coffee was good! Donuts are okay. DO NOT EAT THE BREAKFAST FOOD. It tasted like chemicals. We tried it twice and never again! Never tasted food like that. Had a flavor like paint, plastic, and tap water. Save yourself and skip the food.
Wow!! Just shocked at the state of this store.
Drive through. I placed my order. May I have a bear claw? The response: Apple fritter
I repeated bear claw. Response: Apple fritter.
At this point I’m finding it funny. But odd.
Felt like ordering a pizza and having the person say, cheeseburger!?
I started at the window that her response seemed odd. Maybe she should simply say. We don’t have bear claws. She was not amused.
I then noticed the other staff members. Not a single one of them looked like they wanted to be there. Miserable looking bunch. 😞
We got our order. And when I opened the bag to the Apple fritter I burst into laughter. It was so pathetic I couldn’t help myself!! The size was that of three donut holes. Then the taste. Lord have mercy!!
This store needs new management STAT
I won’t be back here.
There’s a small donut place next door. No drive through. But worth getting out to avoid this trap!
Fresh and delicious donuts next door. Go there!
Atmosphere: 1
Food: 1
Service: 1
I saw a couple of people working behind the counter. Only one person ahead of me. It was for pick up. But long after the person left it took a while for them to attend to me. I bought 2doz doughnuts. And the person assisting was not accommodating at all. I might not come back because of the poor service.
Atmosphere: 2
Food: 4
Service: 1
Great service fast and friendly
Atmosphere: 5
Food: 5
Service: 5
I just ordered a sourdough breakfast sandwich and the bread was basically not toasted at all. The bread was soft throughout. For the price I was charged I am very disappointed. The sourdough bread is supposed to be toasted.
Food: 1
I love Dunkin, but this particular branch really needs to train their employees better. They’re rude and my coffee always taste nasty. It really sucks because this is the one I usually around and I’ve thrown away so many ice coffee and lattes because they just didn’t taste good.
Atmosphere: 1
Food: 1
Service: 1
Nice staff with great coffee.
Atmosphere: 3
Food: 4
Service: 5
I don't mind paying a little for coffee if I need it during the day. I find that I like the taste of Dunkin over Starbucks. I usually get good service, but this particular branch failed from both the worker and the manager. The young man making the coffee was slacking off and tossing things around, and the manager barely cared. These employees need to be trained better to at least make a customer feel welcomed.
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: Iced Dunkalatte
Went in no greeting, order at kiosk 2 glazed donuts. Waited forever guy behind ordered like half the menu somehow got his order first. I had to go and ask for mine. Donuts were bad tasted like day old ones. Bad experience all around. Don’t recommend
Atmosphere: 1
Food: 1
Service: 1
Worst Dunkin donuts ever. Ran out of munchkins and lady said they can't make more then asked if I going to order anything else and i said yes if you can change the menu display on the drive thru screen to see what donut options they have and the lady said no. This drive thru menu was showing mostly breakfast items like hasbrown, breakfast sandwiches etc... Last time I checked its still a donut shop but displaying breakfast items.... Doesn't make any sense. So I left with no donuts. The lady who was taken my oder did sound a bit rude. But anyways.... Won't be returning here.
Food: 1
Service: 1
This is the only Dunkin I’ve been to that charges 25 cents for a cup of water
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
It's right now 7:07am the lady serving this time was very rude. She screamed at me we be right there okay! Someone is going to help you there okay! And the only thing I said was hello!
Atmosphere: 1
Food: 1
Service: 1
I bought 2 drinks and I was charged a quarter for a small cup of water. I’ve never been to an establishment that charges for a small cup of water.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive through and ordered two drinks. They did the thing where they ask you to pull up forward and park, and they'll take you your order. The problem is that the drive through leads you straight onto Whittier Blvd, so they're asking you to park in the actual drive through, which is weird. Then, the car behind me started driving up, and I didn't want to block them in so I drove around the block and parked in the regular parking area. The employee came out with my drinks, all annoyed and told me "Next time, just park in the drive thru and wait there. The car behind you was also waiting for food" like okay HOW AM I SUPPOSED TO KNOW?! No need to be rude about it. How about serving one drive thru customer at a time, like normal?
Atmosphere: 2
Food: 2
Service: 2
I ordered a very simple breakfast sandwich. When I received the sandwich it was cold. But before that I tried to order a dozen donuts the lady at the counter says there's only 11 Donuts pick another one do you want another one pick one. So I did the lady at the counter was very rude had no customer service ability whatsoever. This is the second time I've been here and the second time I've had a bad experience.
Atmosphere: 2
Food: 1
Service: 1
Coffee was good! Donuts are okay. DO NOT EAT THE BREAKFAST FOOD. It tasted like chemicals. We tried it twice and never again! Never tasted food like that. Had a flavor like paint, plastic, and tap water. Save yourself and skip the food.
Atmosphere: 2
Food: 1
Service: 4
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