El Pollo Loco
10100 Carmenita Rd, Whittier
(562) 944-8052
Recent Reviews
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I wouldn’t coming to this location. Always forgetting stuff in the order, and never cook the tortillas( burritos, tacos) practically raw. I thought a tortilla was supposed to be a little crispy??!!
I don’t know about other locations but this location I Santa Fe Springs has been stingy with the chicken servings for A while now I hadn’t came here in a long time for that very reason.
They definitely need to get checked.
The restaurant has been dirty all over. Not good attention.
1st incident I get charged twice for my order and didn’t realize until I checked bank account
2nd one. The employees not taking coupons that clearly states what can you order. It’s ridiculous and worst service. Im a regular since my health requieres I eat specific things but I will have to drive a bit further for better service. This location ripping people off
Atmosphere: 1
Food: 3
Service: 1
Excellent service and very friendly and polite employees.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pollo Asado
I have no idea what happened to their green avo/cilantro salsa between now and January but someone has been putting some LOVE into it! Glad I passed through, I've had a LONG day. Thanks!
Atmosphere: 5
Food: 5
Service: 5
This pollo loco location on Carmenita is always the worst, all the people working there have bad attitudes and are always forgetting something in my order. Management needs to step up and re train these people to be kind and double check everything.
Atmosphere: 1
Food: 4
Service: 1
the crispy chicken tacos are amazing
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Quesadilla, Two Churros, Pinto Beans, Loco Salad, Chips, Avocado, Chips & Guacamole Large, Chicken Taco Al Carbon
So I went to get lunch on a Monday late morning around 11 am and it was before the lunch crowd but walked in and ordered. The staff took my order of a double shrimp salad and chicken salad. The shrimp salad could’ve had more shrimp especially since it was supposed to be “double”. The chicken salad had good chunks of chicken and tasted pretty good, especially after adding all the sauces. The tortilla fried bowl was thinner than I remember but I enjoyed it. Both salads came with avocado that wasn’t a separate charge. The cost is kinda expensive but we had coupons so it was great to have a discount. The wait time was quick and I was in my way before more people arrived.
Food: 4
Service: 5
They need to ask if we need sauce or plates.. I mean we forgot sometimes but they always asked
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Love the food always fresh
Atmosphere: 5
Food: 5
Service: 5
Excellent service employees are too helpful
Atmosphere: 5
Food: 5
Service: 5
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Great Service!!
Atmosphere: 5
Food: 5
Service: 5
Great Service!!
Atmosphere: 5
Food: 5
Service: 5
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