Employees have no idea how to speak in English completely and could not understand our order. We had to point to the visual description of the order we wanted. You had better check your order before you leave! Our combination was without fries, and we didn't even get upgraded for our inconvenience of having to come back to the counter 🤔. Talking about rude and no customer service! No questions asked, we should have been as customers taken care of by this Mgr 🤫. Cultivating and growing the company is what this is about!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Asian Chicken Sandwich, French Fries
Jeff Krynen
This is an older location, so the atmosphere lacks a little something. The Big Deal Breakdast Meal was great, but I took it to go. Still love their 'tacos'!
Plain (no sauce) Breakfast Jacks on toasted (not grilled) sour dough bread are one our favs. Always fresh and good coffee to boot. Clean and convenient when we eat in. Efficient and courteous staff, in or out.
Parking: Lots.
Atmosphere: 5
Food: 5
Service: 5
Gabriel Garcia
This is the worst Jack in the box. I got an old cold egg roll. I didn't get my sauce. I've had to pull to the side when there was no line at the drive-through. I didn't get my soda. On their side, they didn't get a soda. I showed that I did order one. They water down my drink. This is the worst jack in the box.
Go to a different location. Every other jack in the box is better than this one.
Ralph Bravo
Had a great experience getting lunch with a positive and friendly hello . I was so happy to see great leadership with Lydia showing her staff how to take care of the customer. Lover her energy ,customer care and positive energy. This is the very reason I come here because of great staff and leadership ?. Bravooo. Thank you Lydia and Edari for the great customer service ??
Atmosphere: 5
Food: 5
Service: 5
Bellabxzx ;
I walked in it was very dirty there was poop on the toilet doesnt seem like they clean their restrooms the service was bad. I got helped by what seemed like a manger and you would expect them to be polite but they were very rude and seemed to want me to leave right away. I asked a male worker for their name and they said her name was Lydia. The food was fine but overall don’t recommend be ready to get horrible service:)
Atmosphere: 1
Food: 4
Service: 1
B C
I like their curly fries, I feel like I can just order that and I would be happy lol
Atmosphere: 4
Food: 4
Service: 5
Iris Elizondo
Everytime I’ve been here they forget my food! There’s always something missing!! Not to mention how rude they are when taking my order!!!!
Service: 1
Andrew Hernandez
Used to come here all the time after work, but now they always say that "their machines are down" or "they can't take that order right now because its just been cleaned" ( Specifically two people say it. Next time I order, I'll get their names to make an official complaint) but when you go through the food app, it completes.... Crazy that Employees would lie to not fulfill an order in person, but through the app they'll complete it. There's always a guy worker and one girl manager who always look like they hate their job, and they always say the shake machine is down but then send the shake through the app when ordered. Hopefully, these Employees can fix their machines or actually complete an order without false claims in future transactions...
I got a bacon ranch chicken sandwich, and it was super dry, and the chicken was like rubber. It was disgusting
Atmosphere: 3
Food: 1
Service: 4
Roberto Sanchez
Your food is very good
Atmosphere: 3
Food: 4
Service: 3
Michelle Gonzalez
Food hot and delicious, unfortunately the dining area smelled very bad. A homeless person was dining in, and bc the smell was strong, I decided to sit on the floor outside. After assuming the homeless customer left I decided to sit inside, the staff did not sanitize the area. About 20 minutes later a man comes out of the restroom with soap covering his arms and face, i am assuming he showered in the restroom. As a food service worker we are always told to sanitize every table between customers to maintain cleanliness, we also check the restroom after a homeless enters to prevent showers. Lost my appetite. if this is how cleanliness runs here I will not be coming back.
Atmosphere: 1
Food: 5
Service: 3
Ben Pulga
Very dirty place, the floor was all sticky and there was an old pair of glasses, what does the owner feel like? I ordered some tacos ? and she very reluctantly serves the customers, almost spoiling my food, apart from the fact that everyone is more focused on talking about what in doing His work
Atmosphere: 1
Food: 2
Service: 1
Esme G
**Jack in the Trash** I recently visited the Jack in the Box drive-thru and I must say, it was a truly disappointing experience. Normally, this place has been my go-to for quick and convenient meals, but lately, the service has taken a nosedive.Firstly, the wait times have become unbearable. Despite there only being three cars ahead of me, I found myself waiting for over 30 minutes. To make matters worse, I noticed that none of the other cars were asked to pull forward and wait.When I finally reached the window to collect my three orders, I was asked to wait up front. This was frustrating, considering the amount of time I had already spent waiting. But the real kicker came when I realized that one of the orders was missing. This resulted in an additional delays, adding insult to injury.To top it all off, when I finally got home and opened up the breakfast burrito, I couldn't believe my eyes. It was a complete joke! The amount of egg in there was laughable, at best. I would estimate that there was barely half an egg inside.Overall, a major disappointment. From the excessive wait times to the missing order and the underwhelming breakfast burrito, it's safe to say that I won't be returning anytime soon.
Very kind
Employees have no idea how to speak in English completely and could not understand our order. We had to point to the visual description of the order we wanted. You had better check your order before you leave! Our combination was without fries, and we didn't even get upgraded for our inconvenience of having to come back to the counter 🤔. Talking about rude and no customer service! No questions asked, we should have been as customers taken care of by this Mgr 🤫. Cultivating and growing the company is what this is about!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Asian Chicken Sandwich, French Fries
This is an older location, so the atmosphere lacks a little something. The Big Deal Breakdast Meal was great, but I took it to go. Still love their 'tacos'!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: 2 Tacos, Sourdough Breakfast Sandwich
Plain (no sauce) Breakfast Jacks on toasted (not grilled) sour dough bread are one our favs. Always fresh and good coffee to boot. Clean and convenient when we eat in. Efficient and courteous staff, in or out.
Parking: Lots.
Atmosphere: 5
Food: 5
Service: 5
This is the worst Jack in the box. I got an old cold egg roll. I didn't get my sauce. I've had to pull to the side when there was no line at the drive-through. I didn't get my soda. On their side, they didn't get a soda. I showed that I did order one. They water down my drink. This is the worst jack in the box.
Go to a different location. Every other jack in the box is better than this one.
Had a great experience getting lunch with a positive and friendly hello . I was so happy to see great leadership with Lydia showing her staff how to take care of the customer. Lover her energy ,customer care and positive energy. This is the very reason I come here because of great staff and leadership ?. Bravooo. Thank you Lydia and Edari for the great customer service ??
Atmosphere: 5
Food: 5
Service: 5
I walked in it was very dirty there was poop on the toilet doesnt seem like they clean their restrooms the service was bad. I got helped by what seemed like a manger and you would expect them to be polite but they were very rude and seemed to want me to leave right away. I asked a male worker for their name and they said her name was Lydia. The food was fine but overall don’t recommend be ready to get horrible service:)
Atmosphere: 1
Food: 4
Service: 1
I like their curly fries, I feel like I can just order that and I would be happy lol
Atmosphere: 4
Food: 4
Service: 5
Everytime I’ve been here they forget my food! There’s always something missing!! Not to mention how rude they are when taking my order!!!!
Service: 1
Used to come here all the time after work, but now they always say that "their machines are down" or "they can't take that order right now because its just been cleaned" ( Specifically two people say it. Next time I order, I'll get their names to make an official complaint) but when you go through the food app, it completes.... Crazy that Employees would lie to not fulfill an order in person, but through the app they'll complete it. There's always a guy worker and one girl manager who always look like they hate their job, and they always say the shake machine is down but then send the shake through the app when ordered. Hopefully, these Employees can fix their machines or actually complete an order without false claims in future transactions...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I got a bacon ranch chicken sandwich, and it was super dry, and the chicken was like rubber. It was disgusting
Atmosphere: 3
Food: 1
Service: 4
Your food is very good
Atmosphere: 3
Food: 4
Service: 3
Food hot and delicious, unfortunately the dining area smelled very bad. A homeless person was dining in, and bc the smell was strong, I decided to sit on the floor outside. After assuming the homeless customer left I decided to sit inside, the staff did not sanitize the area. About 20 minutes later a man comes out of the restroom with soap covering his arms and face, i am assuming he showered in the restroom. As a food service worker we are always told to sanitize every table between customers to maintain cleanliness, we also check the restroom after a homeless enters to prevent showers. Lost my appetite. if this is how cleanliness runs here I will not be coming back.
Atmosphere: 1
Food: 5
Service: 3
Very dirty place, the floor was all sticky and there was an old pair of glasses, what does the owner feel like? I ordered some tacos ? and she very reluctantly serves the customers, almost spoiling my food, apart from the fact that everyone is more focused on talking about what in doing His work
Atmosphere: 1
Food: 2
Service: 1
**Jack in the Trash** I recently visited the Jack in the Box drive-thru and I must say, it was a truly disappointing experience. Normally, this place has been my go-to for quick and convenient meals, but lately, the service has taken a nosedive.Firstly, the wait times have become unbearable. Despite there only being three cars ahead of me, I found myself waiting for over 30 minutes. To make matters worse, I noticed that none of the other cars were asked to pull forward and wait.When I finally reached the window to collect my three orders, I was asked to wait up front. This was frustrating, considering the amount of time I had already spent waiting. But the real kicker came when I realized that one of the orders was missing. This resulted in an additional delays, adding insult to injury.To top it all off, when I finally got home and opened up the breakfast burrito, I couldn't believe my eyes. It was a complete joke! The amount of egg in there was laughable, at best. I would estimate that there was barely half an egg inside.Overall, a major disappointment. From the excessive wait times to the missing order and the underwhelming breakfast burrito, it's safe to say that I won't be returning anytime soon.
Atmosphere: 1
Food: 1
Service: 1
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