I live 1/4 mile,every time I go to this location it's one thing or another. Forget items,burgers stacked side ways to top it off they assure they didn't forget anything!! When I go back to complain about missing items I'm the one that has to go through the embarrassment. Shorted my tacos!!
Atmosphere: 1
Food: 1
Service: 1
Kimberly Rodriguez
I rarely leave reviews, but my recent experience here was so frustrating. I felt like I had to say so. The employee who took our order, her name was Sarahi A, she sounded annoyed like I was bothering her during my order and after.
I asked for a simple modification at the window, but she told us we could do it ourselves. The employee was rude, she obviously was having a bad day or has no patience. She cut us off through out our order and wouldn’t confirm after what we ordered if she heard or not, having us sitting in silence. Then after she kept asking around 4 times for “anything else” with cutting us off not leaving room to add more to our order. I’ve worked in customer service and I understand that there can be tough customers, but that interaction obviously came from something else.
Honestly, if you don’t want to be there, don’t take it out on the customer. I get that fast food is busy, but basic courtesy and decency shouldn’t be too much to ask. Definitely won’t be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
David Good
Not a good impression at all! Jalapeño poppers??! Anyways got the Dodgers special for first time, that includes a jumbo jack when purchased a Large drink and judge by yourself. Nice location. $8.00
Atmosphere: 5
Food: 3
Service: 4
Rick Edel
I have been going here for years and have always had a great meal no matter what I have ordered and has always been correct. The Staff has always been very professional and have shown courtesy no matter what I spend. Shows there is a great training for a great dining experience. Only thing lacking is getting the Coke free choice machine filled and serviced in the dining area. Thanks Whittier Jack in the box. Corner of Whittier Blvd and Virginia ave.
Atmosphere: 5
Food: 4
Service: 4
Jack Le
Good service
Marky Elizondo
This place is terrible! Every single time I have come to this place I have had an issue. They always forget something in my order. They always park me no matter what. I’ve been the only person in the drive thru and they still park me. The girl taking orders is really rude. She forgot about me while I was ordering, She completely forgot that I was ordering food. I had to repeat my order many times. Super frustrating. They need to get this place situated asap. But from what I hear jack in the box is closing its doors. Not sure if it’s true or not but they should to this location.
Atmosphere: 1
Food: 2
Service: 1
Alejandro Jacobo
Very kind
Perkins Brothers
Employees have no idea how to speak in English completely and could not understand our order. We had to point to the visual description of the order we wanted. You had better check your order before you leave! Our combination was without fries, and we didn't even get upgraded for our inconvenience of having to come back to the counter 🤔. Talking about rude and no customer service! No questions asked, we should have been as customers taken care of by this Mgr 🤫. Cultivating and growing the company is what this is about!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Asian Chicken Sandwich, French Fries
Jeff Krynen
This is an older location, so the atmosphere lacks a little something. The Big Deal Breakdast Meal was great, but I took it to go. Still love their 'tacos'!
Plain (no sauce) Breakfast Jacks on toasted (not grilled) sour dough bread are one our favs. Always fresh and good coffee to boot. Clean and convenient when we eat in. Efficient and courteous staff, in or out.
This is the worst Jack in the box. I got an old cold egg roll. I didn't get my sauce. I've had to pull to the side when there was no line at the drive-through. I didn't get my soda. On their side, they didn't get a soda. I showed that I did order one. They water down my drink. This is the worst jack in the box.
Go to a different location. Every other jack in the box is better than this one.
Ralph Bravo
Had a great experience getting lunch with a positive and friendly hello . I was so happy to see great leadership with Lydia showing her staff how to take care of the customer. Lover her energy ,customer care and positive energy. This is the very reason I come here because of great staff and leadership ?. Bravooo. Thank you Lydia and Edari for the great customer service ??
Atmosphere: 5
Food: 5
Service: 5
Bellabxzx ;
I walked in it was very dirty there was poop on the toilet doesnt seem like they clean their restrooms the service was bad. I got helped by what seemed like a manger and you would expect them to be polite but they were very rude and seemed to want me to leave right away. I asked a male worker for their name and they said her name was Lydia. The food was fine but overall don’t recommend be ready to get horrible service:)
Atmosphere: 1
Food: 4
Service: 1
B C
I like their curly fries, I feel like I can just order that and I would be happy lol
Atmosphere: 4
Food: 4
Service: 5
Iris Elizondo
Everytime I’ve been here they forget my food! There’s always something missing!! Not to mention how rude they are when taking my order!!!!
I live 1/4 mile,every time I go to this location it's one thing or another. Forget items,burgers stacked side ways to top it off they assure they didn't forget anything!!
When I go back to complain about missing items I'm the one that has to go through the embarrassment.
Shorted my tacos!!
Atmosphere: 1
Food: 1
Service: 1
I rarely leave reviews, but my recent experience here was so frustrating. I felt like I had to say so. The employee who took our order, her name was Sarahi A, she sounded annoyed like I was bothering her during my order and after.
I asked for a simple modification at the window, but she told us we could do it ourselves. The employee was rude, she obviously was having a bad day or has no patience. She cut us off through out our order and wouldn’t confirm after what we ordered if she heard or not, having us sitting in silence. Then after she kept asking around 4 times for “anything else” with cutting us off not leaving room to add more to our order. I’ve worked in customer service and I understand that there can be tough customers, but that interaction obviously came from something else.
Honestly, if you don’t want to be there, don’t take it out on the customer. I get that fast food is busy, but basic courtesy and decency shouldn’t be too much to ask. Definitely won’t be going back to this location.
Atmosphere: 1
Food: 1
Service: 1
Not a good impression at all! Jalapeño poppers??! Anyways got the Dodgers special for first time, that includes a jumbo jack when purchased a Large drink and judge by yourself. Nice location. $8.00
Atmosphere: 5
Food: 3
Service: 4
I have been going here for years and have always had a great meal no matter what I have ordered and has always been correct. The Staff has always been very professional and have shown courtesy no matter what I spend. Shows there is a great training for a great dining experience. Only thing lacking is getting the Coke free choice machine filled and serviced in the dining area. Thanks Whittier Jack in the box. Corner of Whittier Blvd and Virginia ave.
Atmosphere: 5
Food: 4
Service: 4
Good service
This place is terrible! Every single time I have come to this place I have had an issue. They always forget something in my order. They always park me no matter what. I’ve been the only person in the drive thru and they still park me. The girl taking orders is really rude. She forgot about me while I was ordering, She completely forgot that I was ordering food. I had to repeat my order many times. Super frustrating. They need to get this place situated asap. But from what I hear jack in the box is closing its doors. Not sure if it’s true or not but they should to this location.
Atmosphere: 1
Food: 2
Service: 1
Very kind
Employees have no idea how to speak in English completely and could not understand our order. We had to point to the visual description of the order we wanted. You had better check your order before you leave! Our combination was without fries, and we didn't even get upgraded for our inconvenience of having to come back to the counter 🤔. Talking about rude and no customer service! No questions asked, we should have been as customers taken care of by this Mgr 🤫. Cultivating and growing the company is what this is about!
Atmosphere: 4
Food: 5
Service: 1
Recommended dishes: Asian Chicken Sandwich, French Fries
This is an older location, so the atmosphere lacks a little something. The Big Deal Breakdast Meal was great, but I took it to go. Still love their 'tacos'!
Atmosphere: 3
Food: 5
Service: 4
Recommended dishes: 2 Tacos, Sourdough Breakfast Sandwich
Plain (no sauce) Breakfast Jacks on toasted (not grilled) sour dough bread are one our favs. Always fresh and good coffee to boot. Clean and convenient when we eat in. Efficient and courteous staff, in or out.
Parking: Lots.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This is the worst Jack in the box. I got an old cold egg roll. I didn't get my sauce. I've had to pull to the side when there was no line at the drive-through. I didn't get my soda. On their side, they didn't get a soda. I showed that I did order one. They water down my drink. This is the worst jack in the box.
Go to a different location. Every other jack in the box is better than this one.
Had a great experience getting lunch with a positive and friendly hello . I was so happy to see great leadership with Lydia showing her staff how to take care of the customer. Lover her energy ,customer care and positive energy. This is the very reason I come here because of great staff and leadership ?. Bravooo. Thank you Lydia and Edari for the great customer service ??
Atmosphere: 5
Food: 5
Service: 5
I walked in it was very dirty there was poop on the toilet doesnt seem like they clean their restrooms the service was bad. I got helped by what seemed like a manger and you would expect them to be polite but they were very rude and seemed to want me to leave right away. I asked a male worker for their name and they said her name was Lydia. The food was fine but overall don’t recommend be ready to get horrible service:)
Atmosphere: 1
Food: 4
Service: 1
I like their curly fries, I feel like I can just order that and I would be happy lol
Atmosphere: 4
Food: 4
Service: 5
Everytime I’ve been here they forget my food! There’s always something missing!! Not to mention how rude they are when taking my order!!!!
Service: 1
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