Horrible service! The people working here are incompetent! They are too lazy and have no manners! I will never return.
Atmosphere: 1
Food: 1
Service: 1
T
The gentleman at the drive-through got my order wrong. I can accept that. But when I drove back through and explain to him that I have the wrong order, he took the bag came back with my order and said it was right. Gaslighting the situation with cockiness
Atmosphere: 1
Food: 3
Service: 1
Jason k
Tried to go in and order and nobody would come to the register. Not busy inside. No customer service skills whatsoever. Left for poor service
Service: 1
Gabe Rodriguez
I placed an order through the McDonald's app and drove through the drive thru. I give it a 👍🏼.
Atmosphere: 4
Food: 5
Service: 5
Renee Villafuerte
I ordered a Large frappe and it's the smallest cup I have ever seen McDonald's have i only wonder what a small one would be. Smh I'm starting to dislike McDonald's to be honest.
Atmosphere: 1
Food: 3
Service: 1
Delante Forte
The workers used the same oil for their Fry's and food the kiosks take more time they it should by breaking and slowing down horribly the floors are never clean and neither are the bathrooms
Atmosphere: 1
Food: 3
Service: 2
Adriana Preciado
I’ve been a loyal customer at Washington location for over 20 years because the customer service are amazing normally and it’s quick and easy for my coffee. However, I had a very disappointing experience on June 9th around 1:30 PM during my lunch break. The manager, Estefan I. Gomez, was impatient and rude when I was using the app at the drive-thru. She told me to pull aside immediately because of cars behind me, even though I had just arrived and only saw two cars. While I was still on speaker, she made a disrespectful comment about me not knowing what I wanted. When I asked to speak to a manager, she admitted she was the manager but did not apologize and remained rude. This made me feel uncomfortable and concerned about the service. I usually find
the staff polite, so I hope this behavior is addressed to ensure better treatment for future customers.
Atmosphere: 5
Food: 5
Service: 1
SHELLEY POTTER
Dirty as hell took forever had no ice my fries were cold
Atmosphere: 1
Food: 1
Service: 1
Particle Boy
Horrible. Just deplorable. They should fire the whole lot of them.
Atmosphere: 1
Food: 1
Service: 1
Annette Regan
NEVER come here and expect food. Took us more than 30 minutes in the drive through parking lot waiting for a happy meal and quarter pounder. We saw people leave without their food. Totally unacceptable. Would have gone almost anywhere else and had our food in half the time (full disclosure, anger level is perhaps higher than usual because listening to a hungry complaining 5 year old waiting for a happy meal for 30 minutes will drive one to insanity 😅)
Please don’t come to this location at Night there Is nothing but loitering homeless ppl or gang members provoking you trying to pick up a fight
Atmosphere: 1
Food: 1
Service: 1
Michelle Arroyo
Food here socks. Orders always wrong. Food quality is always stale. Food packaging is sub quality. Prices suck. This franchise owner socks. Worst mcdonalds in California.
Atmosphere: 1
Food: 1
Service: 1
Ladii Boss
Love this McDonald's, food is always fresh and service is great 👍
Atmosphere: 5
Food: 5
Service: 5
Cristian Bonilla
They really charged me 25 cents per ketchup pack crazy
Atmosphere: 1
Food: 1
Service: 1
Edwin Marroquin Herrera
Excellent Costumer service 👏 and the food is always deliver on time ⏲️ 😀
Horrible service! The people working here are incompetent! They are too lazy and have no manners! I will never return.
Atmosphere: 1
Food: 1
Service: 1
The gentleman at the drive-through got my order wrong. I can accept that. But when I drove back through and explain to him that I have the wrong order, he took the bag came back with my order and said it was right. Gaslighting the situation with cockiness
Atmosphere: 1
Food: 3
Service: 1
Tried to go in and order and nobody would come to the register. Not busy inside. No customer service skills whatsoever. Left for poor service
Service: 1
I placed an order through the McDonald's app and drove through the drive thru. I give it a 👍🏼.
Atmosphere: 4
Food: 5
Service: 5
I ordered a Large frappe and it's the smallest cup I have ever seen McDonald's have i only wonder what a small one would be. Smh I'm starting to dislike McDonald's to be honest.
Atmosphere: 1
Food: 3
Service: 1
The workers used the same oil for their Fry's and food the kiosks take more time they it should by breaking and slowing down horribly the floors are never clean and neither are the bathrooms
Atmosphere: 1
Food: 3
Service: 2
I’ve been a loyal customer at Washington location for over 20 years because the customer service are amazing normally and it’s quick and easy for my coffee. However, I had a very disappointing experience on June 9th around 1:30 PM during my lunch break. The manager, Estefan I. Gomez, was impatient and rude when I was using the app at the drive-thru. She told me to pull aside immediately because of cars behind me, even though I had just arrived and only saw two cars. While I was still on speaker, she made a disrespectful comment about me not knowing what I wanted. When I asked to speak to a manager, she admitted she was the manager but did not apologize and remained rude. This made me feel uncomfortable and concerned about the service. I usually find
the staff polite, so I hope this behavior is addressed to ensure better treatment for future customers.
Atmosphere: 5
Food: 5
Service: 1
Dirty as hell took forever had no ice my fries were cold
Atmosphere: 1
Food: 1
Service: 1
Horrible. Just deplorable. They should fire the whole lot of them.
Atmosphere: 1
Food: 1
Service: 1
NEVER come here and expect food. Took us more than 30 minutes in the drive through parking lot waiting for a happy meal and quarter pounder. We saw people leave without their food. Totally unacceptable. Would have gone almost anywhere else and had our food in half the time (full disclosure, anger level is perhaps higher than usual because listening to a hungry complaining 5 year old waiting for a happy meal for 30 minutes will drive one to insanity 😅)
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Please don’t come to this location at Night there Is nothing but loitering homeless ppl or gang members provoking you trying to pick up a fight
Atmosphere: 1
Food: 1
Service: 1
Food here socks. Orders always wrong. Food quality is always stale. Food packaging is sub quality. Prices suck. This franchise owner socks. Worst mcdonalds in California.
Atmosphere: 1
Food: 1
Service: 1
Love this McDonald's, food is always fresh and service is great 👍
Atmosphere: 5
Food: 5
Service: 5
They really charged me 25 cents per ketchup pack crazy
Atmosphere: 1
Food: 1
Service: 1
Excellent Costumer service 👏 and the food is always deliver on time ⏲️ 😀
Atmosphere: 5
Food: 5
Service: 5
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