After reading the reviews I wanted to try this place out and order my Goddaughter's 1st Birthday cake from here. I came to the location during hours of operation and they were closed. There was a sign posted on their door visible from outside saying to email for inquiries. I emailed them on Nov. 3rd, but I didn't not receive a response until Nov. 8th. I would've liked to have been able to try their cakes, but I guess they are very busy and not able to respond to inquiries on a timely manner. It happens.
Kristina Rodriguez (Dragonlizrd)
Worth every penny. The cake looked and tasted amazing.
Michelle Chi
I used Pin Up Cakes for my wedding and loved how my cake turned out! Everything was done online and was super easy. I sent them inspiration pictures of what I wanted and for how many people. I wanted a smaller cake for just me, my husband and our wedding party as we were doing sheet cake for the guests. After sending the pictures, they gave me different options and broke it down by how much each would cost. I loved that they did that!Since I wanted a 2 tier cake, but it was only for 12 people, they gave me the option to make the top tier out of styrofoam to cut costs! They also gave me options on if I wanted them to make flowers out of fondant, or I could bring them flowers and they would put it on, or I could have my florist do it at the venue. This also helped cut cost.I ended up with a strawberry cake with chocolate frosting and it was so delicious! I’m not a big fondant person so I was worried I wasn’t going to like that part, but it was honestly so thin and not super sweet which I was very happy about.
Michelle C.
I used Pin Up Cakes for my wedding and loved how my cake turned out! Everything was done online and was super easy. I sent them inspiration pictures of what I wanted and for how many people. I wanted a smaller cake for just me, my husband and our wedding party as we were doing sheet cake for the guests. After sending the pictures, they gave me different options and broke it down by how much each would cost. I loved that they did that! Since I wanted a 2 tier cake, but it was only for 12 people, they gave me the option to make the top tier out of styrofoam to cut costs! They also gave me options on if I wanted them to make flowers out of fondant, or I could bring them flowers and they would put it on, or I could have my florist do it at the venue. This also helped cut cost.I ended up with a strawberry cake with chocolate frosting and it was so delicious! I'm not a big fondant person so I was worried I wasn't going to like that part, but it was honestly so thin and not super sweet which I was very happy about.
Michele O.
Amazing! Wanted a Laker cake for my Godson and she did not disappoint. I provided a picture I found and she matched it even better...especially since she used buttercream instead of fondant (which tastes terrible). We also ordered 2 dozen cupcakes which came out perfect. Highly recommend.
Sabrina K.
I have been buying cakes, cupcakes and cake pops from here for 6 years and I have to say they are amazing. I have received compliments from my family and friends for the looks, taste and how amazing the cakes are. I am a loyal customer for life. You girls are so great. I would highly recommend them to any one. they are the whole package. Thank you for making everything beyond expectations.
Annie A.
MOST WELL-DESERVED REVIEW! Aileen is an incredible human being. Words can not convey how much I admire her and her work. Our experience has always been positive with Pinup Cakes. The quality of the work is phenomenal. My favorite combo for cake and filling is her Bavarian cream with vanilla or red velvet cake. Even though, I no longer reside near Whittier, I will drive 45 min each way to pick up my children's birthday cakes from PUC. Sadly, due to the corona virus, we have not been able to place an order for nearly three years. I was so elated to know that Alieen and her staff had weathered the storm, and were still in business creating amazing memories for our families. I'm including photo of a cake that they did for my daughter pre-covid, and a cake that she did for my son inMay, 2022. Please keep in mind that I called her merely a week before the actual party and she produced a masterpiece. No other cake shop would have done the same. Alieen, I look forward to working with you again in October. With my warmest regards!!!! Annie
Sophia Ayoub
I was extremely excited to have a custom cake created for a milestone stone birthday for my boyfriend, until Pin Up Cakes ruined my experience.They have extremely limited work hours, never answer the phone, voice mail box is full even if you tried, only in their "store front" on Saturday’s. Communication is not their strong point and provide terrible customer service.After emailing back and forth for 2 weeks trying to get answers (that could’ve been handled in one 10 min phone call). I wanted to pay over the phone or in person, they only offered via email which i did not feel comfortable with. They told me on a Saturday we are closed on Sunday’s and Monday’s so i must pay by tuesday. On Monday I emailed them that I will come in on Tuesday and pay. They responded Tuesday morning"were only open on Saturday if you have to pay today." I called on Tuesday to pay and NO Answer, I emailed on Tuesday telling them i called twice, no answer, voice mail was full and to please contact me back, received NO response. I followed up on Wednesday via email again for them to respond telling me they are no longer willing to take my order!Absolutely worst customer service, they do not take accountability for not being accessible to customers, completely unprofessional and in my opinion probably their side job.
Sophia A.
I was extremely excited to have a custom cake created for a milestone stone birthday for my boyfriend, until Pin Up Cakes ruined my experience. They have extremely limited work hours, never answer the phone, voice mail box is full even if you tried, only in their "store front" on Saturday's. Communication is not their strong point and provide terrible customer service. After emailing back and forth for 2 weeks trying to get answers (that could've been handled in one 10 min phone call). I wanted to pay over the phone or in person, they only offered via email which i did not feel comfortable with. They told me on a Saturday we are closed on Sunday's and Monday's so i must pay by tuesday. On Monday I emailed them that I will come in on Tuesday and pay. They responded Tuesday morning"were only open on Saturday if you have to pay today." I called on Tuesday to pay and NO Answer, I emailed on Tuesday telling them i called twice, no answer, voice mail was full and to please contact me back, received NO response. I followed up on Wednesday via email again for them to respond telling me they are no longer willing to take my order! Absolutely worst customer service, they do not take accountability for not being accessible to customers, completely unprofessional and in my opinion probably their side job.
Marie L.
I really really dislike these cakes and the horrible customer service when you tell them that there.cakes taste like butter instead of buttercream and the fondant is thicker then the cake layers!!! So with both being so thick and no cake, makes these cakes so horrible, no one at your party even eats it!!! I will NEVER purchase one of there high priced, grossly tasting cakes ever again!! So if you have read this and many other reviews that say basically the same thing about these horrible cakes, then that's all you need to never even attempt to buy a cake from here!!! Believe me, you will truly be disappointed and wish you had paid attention to the reviews!! Oh and this is what a cake is supposed to look like in the picture I'm posting with this review that I bought from another bakery!! And it was delicious!!! Everyone ate it and enjoyed it!! And asked where I got it from!!!
This was my first time ordering a cake from here. I have been using the same bakery for years but unfortunately they had shut down. I was so nervous to try a new bakery, however I just found my new go to bakery! First off, the cake was absolutely perfect! I sent two pictures and asked them to combine the two photos into one cake. It looks EXACTLY like the pictures I sent. When my three year old saw it, his eyes lit up and he yelled out "WOWWWWWW!" Now, not only did it look amazing, IT TASTED ABSOLUTELY DELICIOUS! We ordered a cookies and cream cake with fudge filling. The cake was so soft and moist and the fudge filling was perfect. The cake was an absolute hit with all our guests! We look forward to coming here again for our future events!
Manuel Rivas
Do yourself A Favor and pass on this place. Bad Customer Service, Communication skills, store policy. Don’t say I didn’t warn you.They don’t answer their phone during business hours, I emailed them they replied in about 30 minutes then I replied back and they replied in 6 hours.This place is A joke.
Roxanne C.
Omg their cakes are delicious this was the second time I ordered from Pin Up and it was a big hit. I order the hamburger cake for my husband's 40th birthday. My family loved the cake, my nephew wants me to order from there for him. Thank you so much for such a wonderful job on his cake.
Karen R.
I ordered the cake last month by email, they are only accepting orders by phone or email. Our transaction was smooth and had no problem. I will definitely order again. The cake tastes good too.
Silvia B.
Super late review but they did my cake for my babyshower back in June and it was amazing!!Looked exactly like the pic I provided and tasted SO good. People were fighting over the macaroons!
After reading the reviews I wanted to try this place out and order my Goddaughter's 1st Birthday cake from here. I came to the location during hours of operation and they were closed. There was a sign posted on their door visible from outside saying to email for inquiries. I emailed them on Nov. 3rd, but I didn't not receive a response until Nov. 8th. I would've liked to have been able to try their cakes, but I guess they are very busy and not able to respond to inquiries on a timely manner. It happens.
Worth every penny. The cake looked and tasted amazing.
I used Pin Up Cakes for my wedding and loved how my cake turned out! Everything was done online and was super easy. I sent them inspiration pictures of what I wanted and for how many people. I wanted a smaller cake for just me, my husband and our wedding party as we were doing sheet cake for the guests. After sending the pictures, they gave me different options and broke it down by how much each would cost. I loved that they did that!Since I wanted a 2 tier cake, but it was only for 12 people, they gave me the option to make the top tier out of styrofoam to cut costs! They also gave me options on if I wanted them to make flowers out of fondant, or I could bring them flowers and they would put it on, or I could have my florist do it at the venue. This also helped cut cost.I ended up with a strawberry cake with chocolate frosting and it was so delicious! I’m not a big fondant person so I was worried I wasn’t going to like that part, but it was honestly so thin and not super sweet which I was very happy about.
I used Pin Up Cakes for my wedding and loved how my cake turned out! Everything was done online and was super easy. I sent them inspiration pictures of what I wanted and for how many people. I wanted a smaller cake for just me, my husband and our wedding party as we were doing sheet cake for the guests. After sending the pictures, they gave me different options and broke it down by how much each would cost. I loved that they did that! Since I wanted a 2 tier cake, but it was only for 12 people, they gave me the option to make the top tier out of styrofoam to cut costs! They also gave me options on if I wanted them to make flowers out of fondant, or I could bring them flowers and they would put it on, or I could have my florist do it at the venue. This also helped cut cost.I ended up with a strawberry cake with chocolate frosting and it was so delicious! I'm not a big fondant person so I was worried I wasn't going to like that part, but it was honestly so thin and not super sweet which I was very happy about.
Amazing! Wanted a Laker cake for my Godson and she did not disappoint. I provided a picture I found and she matched it even better...especially since she used buttercream instead of fondant (which tastes terrible). We also ordered 2 dozen cupcakes which came out perfect. Highly recommend.
I have been buying cakes, cupcakes and cake pops from here for 6 years and I have to say they are amazing. I have received compliments from my family and friends for the looks, taste and how amazing the cakes are. I am a loyal customer for life. You girls are so great. I would highly recommend them to any one. they are the whole package. Thank you for making everything beyond expectations.
MOST WELL-DESERVED REVIEW! Aileen is an incredible human being. Words can not convey how much I admire her and her work. Our experience has always been positive with Pinup Cakes. The quality of the work is phenomenal. My favorite combo for cake and filling is her Bavarian cream with vanilla or red velvet cake. Even though, I no longer reside near Whittier, I will drive 45 min each way to pick up my children's birthday cakes from PUC. Sadly, due to the corona virus, we have not been able to place an order for nearly three years. I was so elated to know that Alieen and her staff had weathered the storm, and were still in business creating amazing memories for our families. I'm including photo of a cake that they did for my daughter pre-covid, and a cake that she did for my son inMay, 2022. Please keep in mind that I called her merely a week before the actual party and she produced a masterpiece. No other cake shop would have done the same. Alieen, I look forward to working with you again in October. With my warmest regards!!!! Annie
I was extremely excited to have a custom cake created for a milestone stone birthday for my boyfriend, until Pin Up Cakes ruined my experience.They have extremely limited work hours, never answer the phone, voice mail box is full even if you tried, only in their "store front" on Saturday’s. Communication is not their strong point and provide terrible customer service.After emailing back and forth for 2 weeks trying to get answers (that could’ve been handled in one 10 min phone call). I wanted to pay over the phone or in person, they only offered via email which i did not feel comfortable with. They told me on a Saturday we are closed on Sunday’s and Monday’s so i must pay by tuesday. On Monday I emailed them that I will come in on Tuesday and pay. They responded Tuesday morning"were only open on Saturday if you have to pay today." I called on Tuesday to pay and NO Answer, I emailed on Tuesday telling them i called twice, no answer, voice mail was full and to please contact me back, received NO response. I followed up on Wednesday via email again for them to respond telling me they are no longer willing to take my order!Absolutely worst customer service, they do not take accountability for not being accessible to customers, completely unprofessional and in my opinion probably their side job.
I was extremely excited to have a custom cake created for a milestone stone birthday for my boyfriend, until Pin Up Cakes ruined my experience. They have extremely limited work hours, never answer the phone, voice mail box is full even if you tried, only in their "store front" on Saturday's. Communication is not their strong point and provide terrible customer service. After emailing back and forth for 2 weeks trying to get answers (that could've been handled in one 10 min phone call). I wanted to pay over the phone or in person, they only offered via email which i did not feel comfortable with. They told me on a Saturday we are closed on Sunday's and Monday's so i must pay by tuesday. On Monday I emailed them that I will come in on Tuesday and pay. They responded Tuesday morning"were only open on Saturday if you have to pay today." I called on Tuesday to pay and NO Answer, I emailed on Tuesday telling them i called twice, no answer, voice mail was full and to please contact me back, received NO response. I followed up on Wednesday via email again for them to respond telling me they are no longer willing to take my order! Absolutely worst customer service, they do not take accountability for not being accessible to customers, completely unprofessional and in my opinion probably their side job.
I really really dislike these cakes and the horrible customer service when you tell them that there.cakes taste like butter instead of buttercream and the fondant is thicker then the cake layers!!! So with both being so thick and no cake, makes these cakes so horrible, no one at your party even eats it!!! I will NEVER purchase one of there high priced, grossly tasting cakes ever again!! So if you have read this and many other reviews that say basically the same thing about these horrible cakes, then that's all you need to never even attempt to buy a cake from here!!! Believe me, you will truly be disappointed and wish you had paid attention to the reviews!! Oh and this is what a cake is supposed to look like in the picture I'm posting with this review that I bought from another bakery!! And it was delicious!!! Everyone ate it and enjoyed it!! And asked where I got it from!!!
Restaurantji Recommends
This was my first time ordering a cake from here. I have been using the same bakery for years but unfortunately they had shut down. I was so nervous to try a new bakery, however I just found my new go to bakery! First off, the cake was absolutely perfect! I sent two pictures and asked them to combine the two photos into one cake. It looks EXACTLY like the pictures I sent. When my three year old saw it, his eyes lit up and he yelled out "WOWWWWWW!" Now, not only did it look amazing, IT TASTED ABSOLUTELY DELICIOUS! We ordered a cookies and cream cake with fudge filling. The cake was so soft and moist and the fudge filling was perfect. The cake was an absolute hit with all our guests! We look forward to coming here again for our future events!
Do yourself A Favor and pass on this place. Bad Customer Service, Communication skills, store policy. Don’t say I didn’t warn you.They don’t answer their phone during business hours, I emailed them they replied in about 30 minutes then I replied back and they replied in 6 hours.This place is A joke.
Omg their cakes are delicious this was the second time I ordered from Pin Up and it was a big hit. I order the hamburger cake for my husband's 40th birthday. My family loved the cake, my nephew wants me to order from there for him. Thank you so much for such a wonderful job on his cake.
I ordered the cake last month by email, they are only accepting orders by phone or email. Our transaction was smooth and had no problem. I will definitely order again. The cake tastes good too.
Super late review but they did my cake for my babyshower back in June and it was amazing!!Looked exactly like the pic I provided and tasted SO good. People were fighting over the macaroons!