It sucks it really does, i've been going to the starbucks for more than five years however as of the last 2 years it's gone downhill. I work for a company by the name of Michael superburgers. We typically order from this Starbucks. Because it is the closest one to us. Big orders sometimes they'll make it absolutely right and not miss anything. Most of the time, they will mess up our order causing me to drive back-and-forth until everybody's drink is made correctly. But that's going to stop today. As I went in today for a small order and easy order(or so i thought). Two drinks and they couldn't get that right. I asked for a lavender venti, no ice with an extra shot. And a caramel macchiato, venti, easy ice extra caramel. I ended up getting a lavender venti Macha no ice, single with what appeared to be half of it foam. As for my caramel macchiato, it didn't have extra caramel. I'm not the type of person to complain about my drink. Especially because in the end, it was correct not counting the fact that it had no extra caramel. However, when it comes to the order of somebody else, I have to get it right. Because they're paying for it, not me. So I went back and I went inside this time, and I ordered and PAYED for the lavender coffee again, venti, no ice, no matcha. Extra shot, they gave it to me HOT :/. I give up. I took my coffee and I gave it to a homeless person outside. Look im sorry i don't know what I did. I don't know if I upset the crew in some way, shape or form but I'm done. I'm not ordering from the Starbucks anymore. I'm going to tell my coworkers to not order from a starbucks anymore, and I'd rather drive an extra ten minutes to go to the starbucks over in santa fe springs where they actually get our drinks right. Because after this fiasco, that's where I went, I explained to the baristas there, what happened at this location, and they made the latte right first try and they gave me free along another one free for the inconvenience. If this location had that kind of service, I would order from it every day. Unfortunately, it doesn't and I am disappointed, and I give up. I came to spend $14.15 and left spending almost $20. As for the other starbucks though it was not their job to fix the mistakes. That happened here, they still did, and they charged me nothing and even apologized on this location's behalf. From now on, we will be taking our business there. Thank you
Service: 1
Little Rascal
No waiting very spacious and very nice employees but the restrooms are very dirty i was standing on urine while using the urinal.
Atmosphere: 3
Food: 3
Service: 3
Alex Galindo
Was out of this and that.Had to substitute peach for apple juice and didn't put any strawberries in the drink.We handed it back to the cashier and the amount of dried strawberries they put in might has well have left it without.Left this hell saying we will not visit this location again.
Atmosphere: 1
Food: 1
Service: 1
Michael Horton (Michael Stylez)
It's the bathroom. The men's bathroom was no better than a lost hwy truck stop bathroom . Shit inter the toilet lid and all over the back of the top. The floors were gross.
Atmosphere: 2
Juan n Cindy Ruelas
The spot to make your morning a blast
Atmosphere: 5
Food: 5
Service: 5
John Underwood
Fast and personable service in-store. and
Atmosphere: 4
Service: 5
adriana rizo
Ordered the Iced Lavender Cream Oatmeal Matcha Venti; and was on a paper cup. Very disappointed because I wanted to post the beautiful colors and was not able to post. Starbucks just ruined my Birthday Day 😒
Atmosphere: 5
Food: 5
Service: 1
Joe De Leon
The men's room was filthy, no paper towels or blower to dry hands, no soap, I don't know how the employees washed their hands.
Atmosphere: 3
Food: 3
Service: 4
sofia stevens
If I could rate this a zero star, I would. I ordered a passion tea and it does not taste good. If you are diabetic, do not come to this Starbucks! They make diabetics lives harder. Their customer service (especially in the mornings), is so rude and their demeanor is ugly.
Atmosphere: 1
Food: 1
Service: 1
Melissa Hernandez
Went to the this location on New Years before 8pm I was in line for over 15 min. I arrived to order and she said sorry we're closed. No sig.n outside to close the drive true. Many of us were upset . Girl was very rude on night shift with glasses.
They lock the store up 1 hour early every night which causes a line of cars to travel into the street or causing traffic in the parking lot with no signs to let you know store is closed so when you find out store done in is not open you get more cars in the line then you have to come and try and merge into that line worst Starbucks ever been to had to wait whole 40 mins to get my drink and seeing everyone walk up to the door to have to come join the line too was just more annoying recommend someone from Starbucks check your workers crazy how lazy people want to be now of days.wish could put 0 star terrible but can’t so 1 star hope new year new Starbucks management.
Atmosphere: 1
Service: 1
Brad Williams
It's one of the dirtiest Starbucks I've ever been to. I can only imagine how bad it is behind the counter. Homeless people are charging their phones.
Atmosphere: 1
Food: 4
Service: 5
nelson reed
Store says their opening hours is at 4:30 am I arrive at 5:55am the driveway is blocked and at the door the employees ignored me
Atmosphere: 1
Service: 1
nahomy salinas
The girl with glasses short petite who works night. she has the nastiest attitude and this is the 4th time her coffees been coming out really bad. You guys need to check her on it. We been nothing but polite the times we went to go get coffee and it’s just terrible.
It sucks it really does, i've been going to the starbucks for more than five years however as of the last 2 years it's gone downhill. I work for a company by the name of Michael superburgers. We typically order from this Starbucks. Because it is the closest one to us. Big orders sometimes they'll make it absolutely right and not miss anything. Most of the time, they will mess up our order causing me to drive back-and-forth until everybody's drink is made correctly. But that's going to stop today. As I went in today for a small order and easy order(or so i thought). Two drinks and they couldn't get that right. I asked for a lavender venti, no ice with an extra shot. And a caramel macchiato, venti, easy ice extra caramel. I ended up getting a lavender venti Macha no ice, single with what appeared to be half of it foam. As for my caramel macchiato, it didn't have extra caramel. I'm not the type of person to complain about my drink. Especially because in the end, it was correct not counting the fact that it had no extra caramel. However, when it comes to the order of somebody else, I have to get it right. Because they're paying for it, not me. So I went back and I went inside this time, and I ordered and PAYED for the lavender coffee again, venti, no ice, no matcha.
Extra shot, they gave it to me HOT :/. I give up. I took my coffee and I gave it to a homeless person outside. Look im sorry i don't know what I did. I don't know if I upset the crew in some way, shape or form but I'm done. I'm not ordering from the Starbucks anymore. I'm going to tell my coworkers to not order from a starbucks anymore, and I'd rather drive an extra ten minutes to go to the starbucks over in santa fe springs where they actually get our drinks right. Because after this fiasco, that's where I went, I explained to the baristas there, what happened at this location, and they made the latte right first try and they gave me free along another one free for the inconvenience. If this location had that kind of service, I would order from it every day. Unfortunately, it doesn't and I am disappointed, and I give up. I came to spend $14.15 and left spending almost $20. As for the other starbucks though it was not their job to fix the mistakes. That happened here, they still did, and they charged me nothing and even apologized on this location's behalf. From now on, we will be taking our business there. Thank you
Service: 1
No waiting very spacious and very nice employees but the restrooms are very dirty i was standing on urine while using the urinal.
Atmosphere: 3
Food: 3
Service: 3
Was out of this and that.Had to substitute peach for apple juice and didn't put any strawberries in the drink.We handed it back to the cashier and the amount of dried strawberries they put in might has well have left it without.Left this hell saying we will not visit this location again.
Atmosphere: 1
Food: 1
Service: 1
It's the bathroom. The men's bathroom was no better than a lost hwy truck stop bathroom . Shit inter the toilet lid and all over the back of the top. The floors were gross.
Atmosphere: 2
The spot to make your morning a blast
Atmosphere: 5
Food: 5
Service: 5
Fast and personable service in-store. and
Atmosphere: 4
Service: 5
Ordered the Iced Lavender Cream Oatmeal Matcha Venti; and was on a paper cup. Very disappointed because I wanted to post the beautiful colors and was not able to post. Starbucks just ruined my Birthday Day 😒
Atmosphere: 5
Food: 5
Service: 1
The men's room was filthy, no paper towels or blower to dry hands, no soap, I don't know how the employees washed their hands.
Atmosphere: 3
Food: 3
Service: 4
If I could rate this a zero star, I would. I ordered a passion tea and it does not taste good. If you are diabetic, do not come to this Starbucks! They make diabetics lives harder. Their customer service (especially in the mornings), is so rude and their demeanor is ugly.
Atmosphere: 1
Food: 1
Service: 1
Went to the this location on New Years before 8pm I was in line for over 15 min. I arrived to order and she said sorry we're closed. No sig.n outside to close the drive true. Many of us were upset . Girl was very rude on night shift with glasses.
Atmosphere: 1
Service: 1
Restaurantji Recommends
They lock the store up 1 hour early every night which causes a line of cars to travel into the street or causing traffic in the parking lot with no signs to let you know store is closed so when you find out store done in is not open you get more cars in the line then you have to come and try and merge into that line worst Starbucks ever been to had to wait whole 40 mins to get my drink and seeing everyone walk up to the door to have to come join the line too was just more annoying recommend someone from Starbucks check your workers crazy how lazy people want to be now of days.wish could put 0 star terrible but can’t so 1 star hope new year new Starbucks management.
Atmosphere: 1
Service: 1
It's one of the dirtiest Starbucks I've ever been to. I can only imagine how bad it is behind the counter. Homeless people are charging their phones.
Atmosphere: 1
Food: 4
Service: 5
Store says their opening hours is at 4:30 am I arrive at 5:55am the driveway is blocked and at the door the employees ignored me
Atmosphere: 1
Service: 1
The girl with glasses short petite who works night. she has the nastiest attitude and this is the 4th time her coffees been coming out really bad. You guys need to check her on it. We been nothing but polite the times we went to go get coffee and it’s just terrible.
Atmosphere: 3
Food: 1
Service: 1
The 5am morning girls are awesome. I give them ?
Atmosphere: 5
Service: 5
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