My review for the management would be a 1 star because I have been to this establishment to know they only have one staff member managing the shop and the online orders. It's ridiculous they only employ one person and I think it's a form of abusive coming from management pinching pennies. Do better Subway.
Atmosphere: 5
Food: 5
Service: 5
Daniel Trujillo
Yesterday, they refused to accept my valid coupon!
Dmitrii
Arrived at 7:45 PM on December 21, but the store was already closed despite posted hours stating it operates until 8:00 PM. Disappointing and misleading.
Michael Henriquez
Bread and cookies are stale, don't accept coupons, inside is probably the only good thing, not worth coming back to this subway. Got a 6inch combo with LRG drnk and 2 cookies for $16.10, I can go to Lascaris for way cheaper and better food!
Atmosphere: 2
Food: 1
Service: 2
Taja Garcia
Is subway going down hill and making cut backs or is it just this location? Now my son is a picky eater and only gets bread and meat. The honey oat bread was tough and was definitely overcooked. You could see it in the picture. He got roast beef, now the first time the employee was putting the meat on the bread, it looked like crumbs. Literally crumbles of meat. I asked him is roast beef not slices anymore, he said it's changed. I said I'm pretty sure roastbeef still comes in slices. He told me he'd go look in the back and sure enough he came out with a fresh bin of roast beef slices. So great. Well, not so great he literally put 6 small thin slices on a foot long. I mean small and super thin! I can not believe I paid $19 for this sandwich, chip, and a drink. Not only that, a gentleman in front of me was trying to use one of the subway coupons and apparently this location does not recognize them here. It was literally a subway coupon. Very upsetting as well. The gentleman ended up leaving. This location has really left a bad impression on me for subway. Will not be returning to this location for sure and Secondly it gives a bad impression for all subways.
Atmosphere: 4
Food: 2
Service: 3
Luis Brito
I was just there picking up a last minute catering order and I was assisted by Paul he really showed that her care and got me in and out of there in a timely manner. Food quality was great but the serve of Paul was exceptional.
6/10/24 came in today and was not greeted with the best attitude. The lady was slamming everything like she hated her job or was taking out her personal issues with the customers today. Idk if she is the owner or an employee here but something has to be addressed to this woman. Hope they see this review and see who opened today’s shift and tell her something. 11:15am
Atmosphere: 1
Food: 5
Service: 1
Lisa Raygosa
I have been going there for a few years now and every time I go, the food is great however, the last two times I have ordered online the bread has been super tough! My bread is hard as a rock and whoever is making these sandwiches can obviously feel that the bread is tough and not soft and fresh. I don’t know if they’re cutting back or not storing the food properly but I’m very disappointed. One last thing my sandwich has hardly any lettuce, tomato or bell peppers. It’s like bits and pieces. The sandwich is super thin, but with hard bread.
Food: 1
Rubsie Vera
Online orders 2 times in a row are completely wrong. Waist of gas going back to get the sandwich done again. And this last time they Didn't even give me a new bread or warmed it up because it was 7:30pm and they were closing up. Guy needs training Better experience on Location down the street by Costco.
Atmosphere: 3
Food: 2
Service: 2
badrobot6
Solid location and the staff are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T 6 Inch Regular Sub, Meatball Marinara Melt 6 Inch Melt
I should have gotten her name. But she was working today 1/18 @ 2:30pm. She has the best customer service I’ve ever received in a subway. Good spirit but not like fake over the top. She’s awesome! I’ll be sure to come back to this one specifically. I really Don’t like the subways around the area because of their customer service but this gal was great! And the food was on point!
Lakshmig Gopiram
Disappointed that I was not able get Veggie pattie Subway sandwiches, but for the coupon ate veggie sandwich. Not filling, but good
Vegetarian options: They have veggie sandwiches, I always get Veggie pattie sandwiches grilled with pepper Jack cheese and add all the vegetables. Yummy
Kid-friendliness: Kids have healthy sandwiches options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Jose Luis Talamantes
Oh my God! That Manager Kim is wonderful! Love her friendliness, smile, and was very kind taking her time to explain the new sandwich line up!! Recommend and will be going back! Definitely!!
Atmosphere: 5
Food: 5
Service: 5
Gabriela Alvarado
Poor service, old bread old veggies. To much time to wait more than 30 minutes to be attended.
My review for the management would be a 1 star because I have been to this establishment to know they only have one staff member managing the shop and the online orders. It's ridiculous they only employ one person and I think it's a form of abusive coming from management pinching pennies. Do better Subway.
Atmosphere: 5
Food: 5
Service: 5
Yesterday, they refused to accept my valid coupon!
Arrived at 7:45 PM on December 21, but the store was already closed despite posted hours stating it operates until 8:00 PM. Disappointing and misleading.
Bread and cookies are stale, don't accept coupons, inside is probably the only good thing, not worth coming back to this subway. Got a 6inch combo with LRG drnk and 2 cookies for $16.10, I can go to Lascaris for way cheaper and better food!
Atmosphere: 2
Food: 1
Service: 2
Is subway going down hill and making cut backs or is it just this location?
Now my son is a picky eater and only gets bread and meat. The honey oat bread was tough and was definitely overcooked. You could see it in the picture. He got roast beef, now the first time the employee was putting the meat on the bread, it looked like crumbs. Literally crumbles of meat. I asked him is roast beef not slices anymore, he said it's changed. I said I'm pretty sure roastbeef still comes in slices. He told me he'd go look in the back and sure enough he came out with a fresh bin of roast beef slices. So great. Well, not so great he literally put 6 small thin slices on a foot long. I mean small and super thin! I can not believe I paid $19 for this sandwich, chip, and a drink. Not only that, a gentleman in front of me was trying to use one of the subway coupons and apparently this location does not recognize them here. It was literally a subway coupon. Very upsetting as well. The gentleman ended up leaving.
This location has really left a bad impression on me for subway. Will not be returning to this location for sure and Secondly it gives a bad impression for all subways.
Atmosphere: 4
Food: 2
Service: 3
I was just there picking up a last minute catering order and I was assisted by Paul he really showed that her care and got me in and out of there in a timely manner. Food quality was great but the serve of Paul was exceptional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coca-Cola Classic, Cookies, Chocolate Chip Cookie, Tuna
6/10/24 came in today and was not greeted with the best attitude. The lady was slamming everything like she hated her job or was taking out her personal issues with the customers today. Idk if she is the owner or an employee here but something has to be addressed to this woman. Hope they see this review and see who opened today’s shift and tell her something. 11:15am
Atmosphere: 1
Food: 5
Service: 1
I have been going there for a few years now and every time I go, the food is great however, the last two times I have ordered online the bread has been super tough! My bread is hard as a rock and whoever is making these sandwiches can obviously feel that the bread is tough and not soft and fresh. I don’t know if they’re cutting back or not storing the food properly but I’m very disappointed. One last thing my sandwich has hardly any lettuce, tomato or bell peppers. It’s like bits and pieces. The sandwich is super thin, but with hard bread.
Food: 1
Online orders 2 times in a row are completely wrong. Waist of gas going back to get the sandwich done again. And this last time they Didn't even give me a new bread or warmed it up because it was 7:30pm and they were closing up. Guy needs training Better experience on Location down the street by Costco.
Atmosphere: 3
Food: 2
Service: 2
Solid location and the staff are great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Italian B M T 6 Inch Regular Sub, Meatball Marinara Melt 6 Inch Melt
Restaurantji Recommends
Good customer service and it is always clean
I should have gotten her name. But she was working today 1/18 @ 2:30pm. She has the best customer service I’ve ever received in a subway. Good spirit but not like fake over the top. She’s awesome! I’ll be sure to come back to this one specifically. I really Don’t like the subways around the area because of their customer service but this gal was great! And the food was on point!
Disappointed that I was not able get Veggie pattie Subway sandwiches, but for the coupon ate veggie sandwich. Not filling, but good
Vegetarian options: They have veggie sandwiches, I always get Veggie pattie sandwiches grilled with pepper Jack cheese and add all the vegetables. Yummy
Kid-friendliness: Kids have healthy sandwiches options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cookies
Oh my God! That Manager Kim is wonderful! Love her friendliness, smile, and was very kind taking her time to explain the new sandwich line up!! Recommend and will be going back! Definitely!!
Atmosphere: 5
Food: 5
Service: 5
Poor service, old bread old veggies. To much time to wait more than 30 minutes to be attended.
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