Your better off going to any other pollo loco but here. Salsa is trash and they are also skimpy with giving you salsa even though you ordered online.
Sae Chang
They were very nice and very helpful. Great tasting chicken was plus.
Atmosphere: 5
Food: 5
Service: 5
veronica negrete
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Yoddy Muguertegui
Walked in and found a very unfriendly woman that acted as if she was doing me a favor by taking my order DO NOT EAT OR BUY FOOD HERE !!!!
Atmosphere: 1
Food: 1
Service: 1
Carlos Castro
They are very slow, I waited an hour at the self-service and they never moved forward with the orders. They are turtles, bad service
Alice KIM
Currently 9:37AM . Started writing a Google review.
Earlier a guy employee came out and cleaned with water for the floor in front of door at 9:25. He finished and saying no.. not yet ..replyed to my to p question. My question was "are you open at 9:30? Can I use washroom". I was thinking may be he can not understand English.
I arrived at 9:20 am . Door was closed. Note says open at 9:30AM. Wait until 10?
9:38AM. A female employee opened the door.
Atmosphere: 5
Food: 5
Service: 1
lino gabriel flores
I order from Uber eats and never get my dressing for my salad there's always something missing on the orders
Food: 2
Service: 1
Melchor Macareno
For being Wilmington not bad at all. Respectful staff. Clean restaurant and has good food. I will return.
We ordered togo and ate family style from here. The chicken was seasoned really well and still very juicy even with carry out. We ordered salad and rice as well. For this to be a casual food place, the food was very good and very inexpensive (around $30) to feed a family of 5.
Food: 4
carlos vasquez
Good fast food for quick dinner
Atmosphere: 5
Food: 5
Service: 5
MANUEL MAGANA
I like to eat a qui en pollo loca I almost always get the classic toast and they put very little chicken in it. I counted the pieces and there were 11 little pieces ??♂️
Atmosphere: 4
Food: 4
Service: 5
Elenita Torres
Very bad customer service, I just went, it was my first time and my last, I don't recommend that place at all, I had to return my food, they have to choose better employees.
Service: 1
Dana E
Service was good. Food quality poor. The chicken was dry and hard. Picked it out. Hoping I don’t get food poisoning. Didn’t take my receipt so I can’t call it in.
Your better off going to any other pollo loco but here. Salsa is trash and they are also skimpy with giving you salsa even though you ordered online.
They were very nice and very helpful. Great tasting chicken was plus.
Atmosphere: 5
Food: 5
Service: 5
Great service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Double Chicken Tostada Salad
Walked in and found a very unfriendly woman that acted as if she was doing me a favor by taking my order DO NOT EAT OR BUY FOOD HERE !!!!
Atmosphere: 1
Food: 1
Service: 1
They are very slow, I waited an hour at the self-service and they never moved forward with the orders. They are turtles, bad service
Currently 9:37AM . Started writing a Google review.
Earlier a guy employee came out and cleaned with water for the floor in front of door at 9:25. He finished and saying no.. not yet ..replyed to my to p question. My question was "are you open at 9:30? Can I use washroom".
I was thinking may be he can not understand English.
I arrived at 9:20 am . Door was closed. Note says open at 9:30AM. Wait until 10?
9:38AM. A female employee opened the door.
Atmosphere: 5
Food: 5
Service: 1
I order from Uber eats and never get my dressing for my salad there's always something missing on the orders
Food: 2
Service: 1
For being Wilmington not bad at all. Respectful staff. Clean restaurant and has good food. I will return.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: BRC Burrito
I didn't get the real customer service.
The new order kiosk is garbage.
Restaurantji Recommends
We ordered togo and ate family style from here. The chicken was seasoned really well and still very juicy even with carry out. We ordered salad and rice as well. For this to be a casual food place, the food was very good and very inexpensive (around $30) to feed a family of 5.
Food: 4
Good fast food for quick dinner
Atmosphere: 5
Food: 5
Service: 5
I like to eat a qui en pollo loca I almost always get the classic toast and they put very little chicken in it. I counted the pieces and there were 11 little pieces ??♂️
Atmosphere: 4
Food: 4
Service: 5
Very bad customer service, I just went, it was my first time and my last, I don't recommend that place at all, I had to return my food, they have to choose better employees.
Service: 1
Service was good. Food quality poor. The chicken was dry and hard. Picked it out. Hoping I don’t get food poisoning. Didn’t take my receipt so I can’t call it in.
Food: 1
Service: 4
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