Ginny- thank you so much!!!!! She’s the best I always get my baby’s’ ice cream birthday cakes and she so sweet ❤️❤️❤️
Gwarrior001
Seriously I don’t know what’s up with this store owner at Saticoy and Winnetka. Horrible Customer Service, Stingy, and Very Difficult Service. I ended up buying nothing. I came in to buy a single scoop and use my birthday scoop for a second scoop. Coupon was on my app and still available to use. Owner says their scanner is not accepting it after multiple tries. If I was the owner I would just give a discount to accommodate the customer, but seems they are very stingy.
So, I gave them a break for that and then decided to then buy a $12.99 fresh hand packed quart. I wanted to pack 3 different flavors like I always do at other Baskin Robbins locations. The female store owner says no 1 flavor only. I told her I always get different flavors packed inside. She says no only 1 flavor. I don’t understand what the deal is with this store owner what difference does it make???
Horrible customer service this store owner doesn’t know how this impacts her business.
Robin Healy
I threw a low-key birthday party for my 5-year-old daughter here, just giving them a little heads up a few hours before. It was a big turn out, over 30 people & they handled it so well! They have all the kids crowns, handled everyone’s individual orders & even gave magnets after. The ice cream was delicious & everyone was so happy! Zara & Jenny handled a lot of us asking for all different things with no problems! The place was really empty too at 3PM, so it felt like a private party! It was perfect!
Lilian Valladares
Best baskin robins location. Staff is so friendly.
Edgardo Rivera
They always keep it clean 💯 They take care of you really fast! They are very friendly! Best ice cream 🍦! Been going there many years!
Breanna Stevens
Thank you so much for making.m my husbands custom photo cake so beautiful and understanding I needed it for a certain time ! It was perfect !
Atmosphere: 5
Food: 5
Service: 5
Yuya Uchida
Nice, friendly baskin-robbins store. Ordered a freeze, Jenny was helpful, she took my order and filled the cup to overflow. Store is very clean and spacious.
Atmosphere: 5
Food: 5
Service: 5
Kevin C
They charged me an extra dollar for cappuccino blast compared to the one in reseda. Whatever they put in the drink was expired, I ended up puking everything at home.
They are closed still for remodeling as of 9/1/24. Hope they open soon. Nice owner and staff. Sometimes you have to wait long to just get a prepacked ice cream but nice place
Damon Davis
One of my favorites nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Patty Delgado
Very friendly workers excellent service I love their cappuccino blast they’re the BEST!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino Blast
cody evans
Came in about an hour and a half before closing, and our helper took a long time to even take our order, but we saw him talking to his coworker when we walked in. Luckily, it didnt bother us too much because we were still deciding, but during him taking our order, he was so rude. He made faces at us because we asked for lids and caramel on our scoop. During our order, we mentioned we wanted to pay separate, but he ended up putting the orders together. Overall bad service from the closing team, the ice cream was good tho, seemed a bit thawed out though.
Ginny- thank you so much!!!!! She’s the best I always get my baby’s’ ice cream birthday cakes and she so sweet ❤️❤️❤️
Seriously I don’t know what’s up with this store owner at Saticoy and Winnetka. Horrible Customer Service, Stingy, and Very Difficult Service. I ended up buying nothing. I came in to buy a single scoop and use my birthday scoop for a second scoop. Coupon was on my app and still available to use. Owner says their scanner is not accepting it after multiple tries. If I was the owner I would just give a discount to accommodate the customer, but seems they are very stingy.
So, I gave them a break for that and then decided to then buy a $12.99 fresh hand packed quart. I wanted to pack 3 different flavors like I always do at other Baskin Robbins locations. The female store owner says no 1 flavor only. I told her I always get different flavors packed inside. She says no only 1 flavor. I don’t understand what the deal is with this store owner what difference does it make???
Horrible customer service this store owner doesn’t know how this impacts her business.
I threw a low-key birthday party for my 5-year-old daughter here, just giving them a little heads up a few hours before. It was a big turn out, over 30 people & they handled it so well! They have all the kids crowns, handled everyone’s individual orders & even gave magnets after. The ice cream was delicious & everyone was so happy! Zara & Jenny handled a lot of us asking for all different things with no problems! The place was really empty too at 3PM, so it felt like a private party! It was perfect!
Best baskin robins location. Staff is so friendly.
They always keep it clean 💯
They take care of you really fast!
They are very friendly!
Best ice cream 🍦!
Been going there many years!
Thank you so much for making.m my husbands custom photo cake so beautiful and understanding I needed it for a certain time ! It was perfect !
Atmosphere: 5
Food: 5
Service: 5
Nice, friendly baskin-robbins store. Ordered a freeze, Jenny was helpful, she took my order and filled the cup to overflow. Store is very clean and spacious.
Atmosphere: 5
Food: 5
Service: 5
They charged me an extra dollar for cappuccino blast compared to the one in reseda. Whatever they put in the drink was expired, I ended up puking everything at home.
Atmosphere: 1
Food: 1
Service: 1
The best place to get cakes!
Atmosphere: 5
Food: 5
Service: 5
Super friendly staff, always willing to help.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
They are closed still for remodeling as of 9/1/24. Hope they open soon. Nice owner and staff. Sometimes you have to wait long to just get a prepacked ice cream but nice place
One of my favorites nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Very friendly workers excellent service I love their cappuccino blast they’re the BEST!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cappuccino Blast
Came in about an hour and a half before closing, and our helper took a long time to even take our order, but we saw him talking to his coworker when we walked in. Luckily, it didnt bother us too much because we were still deciding, but during him taking our order, he was so rude. He made faces at us because we asked for lids and caramel on our scoop. During our order, we mentioned we wanted to pay separate, but he ended up putting the orders together. Overall bad service from the closing team, the ice cream was good tho, seemed a bit thawed out though.
Atmosphere: 1
Food: 4
Service: 1
great service always get what i order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
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