Very good service, excellent attention, very delicious and fresh food ?
Atmosphere: 5
Food: 5
Service: 5
Jonathan
All floors are dirty spills' food and even a dirty high hair to a woman making a complain and the worker ignoring her overall a horrible experience
Atmosphere: 1
Food: 3
Service: 1
Ramin Kalani
Cashier forgot to send my order to kitchen and I was looking for my food for almost 40 minutes while I was waiting for my food I've got bugs bite 2 times .
Atmosphere: 1
Food: 4
Service: 3
Jason Madrigal
Excellent service! I just came thru the drive thru and my boy locked in for our order! He provided the best customer service and they made the food in less than 2 minutes. Will be making this my new Pollo Loco!
Atmosphere: 5
Food: 5
Service: 5
Sal Garcia
The worst customer service, find another pollo loco.
Atmosphere: 1
Food: 1
Service: 1
Joni Huth
I ordered two 8 piece packs. When I was handed the bag, I could tell that I was given half of the chicken. When I finally got the attention of the worker at the window (who was busy laughing it up with other workers) I asked her if everything was in the bag. She said that it was. I had to park and go in the get the rest of my order. I was given the chicken, but when I tried to tell them about the careless girl at the window, all I got was a smile before the workers clustered together around the corner where they couldn’t be seen by me.
Atmosphere: 3
Food: 4
Service: 1
ALMA D OROZCO
After 19 years, trying chicken again with its sauces and more...it was a treat for my palate, I enjoyed it very much.
Food 💣
Atmosphere: 2
Food: 4
Service: 2
Drive thru is only cash per their cashier
Very good service, excellent attention, very delicious and fresh food ?
Atmosphere: 5
Food: 5
Service: 5
All floors are dirty spills' food and even a dirty high hair to a woman making a complain and the worker ignoring her overall a horrible experience
Atmosphere: 1
Food: 3
Service: 1
Cashier forgot to send my order to kitchen and I was looking for my food for almost 40 minutes while I was waiting for my food I've got bugs bite 2 times .
Atmosphere: 1
Food: 4
Service: 3
Excellent service! I just came thru the drive thru and my boy locked in for our order! He provided the best customer service and they made the food in less than 2 minutes. Will be making this my new Pollo Loco!
Atmosphere: 5
Food: 5
Service: 5
The worst customer service, find another pollo loco.
Atmosphere: 1
Food: 1
Service: 1
I ordered two 8 piece packs. When I was handed the bag, I could tell that I was given half of the chicken. When I finally got the attention of the worker at the window (who was busy laughing it up with other workers) I asked her if everything was in the bag. She said that it was. I had to park and go in the get the rest of my order. I was given the chicken, but when I tried to tell them about the careless girl at the window, all I got was a smile before the workers clustered together around the corner where they couldn’t be seen by me.
Atmosphere: 3
Food: 4
Service: 1
After 19 years, trying chicken again with its sauces and more...it was a treat for my palate, I enjoyed it very much.
Always fast efficient service here.
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
I paid for my food and they treated me like shit!! The chicken is always very delicious but their workers are bad! They gave me frozen tortillas ?
Atmosphere: 2
Food: 4
Service: 2
Terrible Terrible service, it seems that the employees are going to work out of commitment....
Short staffed or something. Waited 20 mins for 2 quesadillas
They forgot to put the corn on ma grande avocado chicken. Bowl and they forgot the tortillas too ?♂️
Food: 1
Service: 1
Recommended dishes: Guacamole
Terrible Terrible service, it seems that the employees are going to work out of commitment....
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