My expieriece was really bad today at 3:55 pm of today I went through drive thru order 3 drinks while I was ordering the girl on drive through was disgusting rude wouldn’t even let me finish of placing my order then I drove too the window she was still being really rude to me I ask ask her for 3 straws she like one I’m like I ask for 3 please she’s like why 3 I’m like I got 3 drinks and she gave me the straws with bad attitude this is ridiculous going to get treated like this when you just go to support the team and I was calling to speak to a manager and they would hang up my call and ignore them that unprofessional …and her name was Victoria so owners if you see this send this girl to classes or you will loose costumers for having employees living upset Thax to Victoria
Jesse Medina
You must make an order to use the restroom
Mary Parcells
No inside tables or chairs. It was cold outside. We were on the way home from visiting a patient in the hospital and just wanted a place to relax for a few minutes. On the plus side, the drinks were spot on.
Jacob Vera
Some staff are great but some need to be sent to some Chick-fil-A for customer service classes😁
-Drinks are very inconsistent -Service it varies who you get. - not a hanging out atmosphere -drive thru is bad
you better off hitting a local coffee shop.
Slim Ben Saada
👎👎👎no good !!!!
Nikki R
The girl at the window is absolutely rude. Couldn't see her name she got my order wrong when I drove up and wanted to charge me 6.95. When I told her thats not my order, she had an attitude. The staff here is ridiculous and rude the fact that they didn't even apologize for messing up my order is shocking. I paid the extra change for my daughters correct drink and left. My sandwich was soggy because the bag was actually wet. Im surprised, ive been to yhos location several times and after today, I won't be back.
Sparky’s backyard Garage
Stopped at this Starbucks for my Birthday Coffee and the Barista decorated my cup. Love it! What an amazing gift. Everyone was so nice happy and outgoing. Thank you!!!
Jose Marin
Horrible service and rude employees. If they don’t like their job, they can go work somewhere else.
Jake Akopyan
Dirty, Messy, no one at the registers to take my order.
Alishah Khan
I don’t know why I keep coming back to this location, the drive through is always a bad experience. Whatever girls they put at the window always have an attitude and think it’s smart to hand a tray of hot coffee over with no stoppers. Drink quality goes down too even during a slower hour I don’t even know how that makes sense.
With the attitude of the employees, you would think this was a classy, exclusive coffee shop to the stars. I mean, I’m there, but still. It’s on Sherman Way in Winnetka, which may as well be Compton. There’s zero excuse for such arrogance. The company needs to fix the headsets or the staffers need to de-wax their ears because they can never hear anything over the speaker. One of the snooty coffee pot operators had the chutzpah to try and lecture me about speaking louder once I got to the window. Ma’am, everyone isn’t a loudmouth, like you. Besides, it was a mobile order. Just hand it over, minus the yapping. I politely pointed out to her that her little lecture took more time than just looking at my phone screen and reading the name from the app. It’s not like her speech was life changing; I’m going to go on being my usual soft spoken self. I think that fancy terms, like barista, give them delusions of grandeur. The last time I went inside (because the drink was wrong), I observed a large Doberman pet, licking the counter while the coffee pot operator just stood there, giggling. Of course, she did not clean up afterwards.
Atmosphere: 1
Food: 2
Service: 1
Michael Farar
I've been coming to this location for over a year. I've never seen such hard working staff at any other starbucks or any retail or food establishment ever. This place gets super busy and the team works like a well oiled machine and supervised by a great mgr. I see some baristas who work back to back shifts but their exhausted eyes give way to friendly and warm greetings. The people who give less than 4 stars must feel some sense of entitlement. This is the hardest working team I've ever seen.
My expieriece was really bad today at 3:55 pm of today I went through drive thru order 3 drinks while I was ordering the girl on drive through was disgusting rude wouldn’t even let me finish of placing my order then I drove too the window she was still being really rude to me I ask ask her for 3 straws she like one I’m like I ask for 3 please she’s like why 3 I’m like I got 3 drinks and she gave me the straws with bad attitude this is ridiculous going to get treated like this when you just go to support the team and I was calling to speak to a manager and they would hang up my call and ignore them that unprofessional …and her name was Victoria so owners if you see this send this girl to classes or you will loose costumers for having employees living upset Thax to Victoria
You must make an order to use the restroom
No inside tables or chairs. It was cold outside. We were on the way home from visiting a patient in the hospital and just wanted a place to relax for a few minutes. On the plus side, the drinks were spot on.
Some staff are great but some need to be sent to some Chick-fil-A for customer service classes😁
-Drinks are very inconsistent
-Service it varies who you get.
- not a hanging out atmosphere
-drive thru is bad
you better off hitting a local coffee shop.
👎👎👎no good !!!!
The girl at the window is absolutely rude. Couldn't see her name she got my order wrong when I drove up and wanted to charge me 6.95. When I told her thats not my order, she had an attitude. The staff here is ridiculous and rude the fact that they didn't even apologize for messing up my order is shocking. I paid the extra change for my daughters correct drink and left. My sandwich was soggy because the bag was actually wet. Im surprised, ive been to yhos location several times and after today, I won't be back.
Stopped at this Starbucks for my Birthday Coffee and the Barista decorated my cup. Love it! What an amazing gift. Everyone was so nice happy and outgoing.
Thank you!!!
Horrible service and rude employees. If they don’t like their job, they can go work somewhere else.
Dirty, Messy, no one at the registers to take my order.
I don’t know why I keep coming back to this location, the drive through is always a bad experience. Whatever girls they put at the window always have an attitude and think it’s smart to hand a tray of hot coffee over with no stoppers. Drink quality goes down too even during a slower hour I don’t even know how that makes sense.
Restaurantji Recommends
Always fast and friendly service.
Always great!!!!!
With the attitude of the employees, you would think this was a classy, exclusive coffee shop to the stars. I mean, I’m there, but still. It’s on Sherman Way in Winnetka, which may as well be Compton. There’s zero excuse for such arrogance. The company needs to fix the headsets or the staffers need to de-wax their ears because they can never hear anything over the speaker. One of the snooty coffee pot operators had the chutzpah to try and lecture me about speaking louder once I got to the window. Ma’am, everyone isn’t a loudmouth, like you. Besides, it was a mobile order. Just hand it over, minus the yapping. I politely pointed out to her that her little lecture took more time than just looking at my phone screen and reading the name from the app. It’s not like her speech was life changing; I’m going to go on being my usual soft spoken self. I think that fancy terms, like barista, give them delusions of grandeur. The last time I went inside (because the drink was wrong), I observed a large Doberman pet, licking the counter while the coffee pot operator just stood there, giggling. Of course, she did not clean up afterwards.
Atmosphere: 1
Food: 2
Service: 1
I've been coming to this location for over a year. I've never seen such hard working staff at any other starbucks or any retail or food establishment ever. This place gets super busy and the team works like a well oiled machine and supervised by a great mgr. I see some baristas who work back to back shifts but their exhausted eyes give way to friendly and warm greetings. The people who give less than 4 stars must feel some sense of entitlement. This is the hardest working team I've ever seen.
Atmosphere: 5
Food: 4
Service: 5
Delicious, very rich, everything
Atmosphere: 5
Food: 5
Service: 5
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