This was one of the most disappointing dining experiences we’ve had in a long time. My pork chop was unbelievably overcooked—by far the most well-done, joyless piece of meat I’ve encountered. My daughter’s “cacio e pepe” was a sad potato cake that bore no resemblance to the dish.
The focaccia was equally disappointing—dry, late, and served with no butter, no olive oil, no balsamic. By the time those finally appeared, the main courses were already there.
Service was poor, food was worse, and it felt like nothing came out of that kitchen with any care or love. This place is truly a ghost of its former self.
Les Sarantinos
Had dinner. Chopped salad was excellent. Stuffed peppers were ok. Service decent. Menue was limiting in variety. Dining area is small and crowded/ table wise. Overall,decent, not great, there's better.
Atmosphere: 3
Food: 4
Service: 4
Valentina Rivera
Food was yummy and atmosphere was cozy. Service was nothing out of this world, very transactional. My husband and I were in and out within 45 mins.
Atmosphere: 4
Food: 5
Service: 3
Frank Lopez
Was expecting better service and the only reason I’m leaving a negative review was because the pork chop Milanese was raw and we almost ate it but good thing my fiance pointed it out before anyone in our group took a bite. They took it back and apologized. The pizza was very good and would go back for that. Not a bad spot but definitely expected more.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza with Hot Honey
Elizabeth Giuliacci
Get the 3 Cheese Gnudi to share with the table, it's delicious and rich. We especially loved the pepperoni pizza - the hot honey and the basil really made it special. The red wine our server suggested paired perfectly with our food. The vibe is casual and laid back. We will absolutely be coming back. Thank you for the fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Clayton Light
Great food. Casual atmosphere.
Atmosphere: 4
Food: 5
Service: 5
Roberto Bertini Renzetti
Delicious food and incredible service. I had the chicory salad - which was so fresh that I thought they just picked the chicory out of a vegetable garden ! Delicious fennel dressing. Then had the agnolotti with mortadella filling - super tasty. Finished it with the chocolate and ricotta torte.
Atmosphere: 5
Food: 5
Service: 5
Laura Serrano
Our experience here was unacceptable. From the very beginning, the general manager lady was extremely rude and unprofessional toward me and my party. After eating, I became very sick with food poisoning symptoms. Food safety and basic customer respect were both lacking. I would not return or recommend this place.
Atmosphere: 1
Food: 1
Service: 1
christy schiro
Pizza was hard as rock. Dry anf inedible pizza, fish was not fresh and smelly. Terrible food.
Atmosphere: 1
Food: 1
Service: 1
Dr Torquemoto
Fantastic. Had the Foccacio, olives, meatballs stuffed peppers, chicory salad, cheese pizza, seafood spaghetti, milanesa... the pizza dough is quite fantastic as were the other dishes. Highly recommended.
My visit to this Italian restaurant was deeply disappointing and left my entire party feeling singled out and unfairly treated.
Upon arrival, we were seated at a separate round table, isolated from all other diners in the restaurant. We couldn't help but notice that we were the only group placed in this segregated spot, which felt very uncomfortable.
The service throughout the evening was consistently neglectful and stood in stark contrast to the attentive service we observed at other tables:
· Our initial server did not take our order; we had to flag down another staff member to get started. · We experienced an excessively long wait for our entrees. · Despite this delay, we were asked if we wanted to see the dessert menu after only two courses, while we were still waiting for our main dishes. · At the end of the meal, we were completely ignored and had to actively seek out someone to bring us the check.
It was evident that other guests were receiving prompt and attentive service, enjoying a normal dining flow that we were denied. For a restaurant of this caliber, providing equal and professional service to every guest should be a fundamental standard. Unfortunately, we did not experience this.
We cannot recommend this establishment and hope management will address these serious service issues to ensure all guests are treated with equal respect and care.
Atmosphere: 3
Food: 3
Paul Fugazzotto
OH WHAT IT COULD HAVE BEEN! First, I have long respected the altamura family’s wines oeneological efforts (having recently enjoyed one of my last bottles of their 1990 cab). Second, the food was delicious, authentic Sicilian fare. So what is my problem. The noise level, which was a result of the music being played so loudly that people had to scream to communicate rather than “organic” people noise, and which reached a crescendo usually encouraged a rock concert, made the experience terrible. Lest you think I am being overly critical, on line reviews (which I read the day after dining at ciccio) are peppered with complaints about the “high level of noise”. If you are dining with someone you don’t want to have to speak to, or alone (wearing earphones if you want to savor the experience or sans earphones if you are in the mood to party) you should go to ciccio, as the food is great. Otherwise I would stay away. I honestly wish I could have written a different review.
Atmosphere: 1
Food: 5
Service: 5
Loka Shankar D.K.
A great local spot for delicious Italian food. The pizza dough is super flavourful and the staff is friendly, welcome and accommodating.
Atmosphere: 5
Food: 5
Service: 5
Mathilde Berta
This is the best place with the best management and Cheer made the whole experience incredible 15/10!!
Atmosphere: 5
Food: 5
Service: 5
Mark Merritt III
We had a great time dining at Ciccio’s! General Manager, Cheer and her team provided exceptional service. We tried various items and our group loved the pizza the most!
A Ghost of Its Former Self
This was one of the most disappointing dining experiences we’ve had in a long time. My pork chop was unbelievably overcooked—by far the most well-done, joyless piece of meat I’ve encountered. My daughter’s “cacio e pepe” was a sad potato cake that bore no resemblance to the dish.
The focaccia was equally disappointing—dry, late, and served with no butter, no olive oil, no balsamic. By the time those finally appeared, the main courses were already there.
Service was poor, food was worse, and it felt like nothing came out of that kitchen with any care or love. This place is truly a ghost of its former self.
Had dinner. Chopped salad was excellent. Stuffed peppers were ok. Service decent. Menue was limiting in variety.
Dining area is small and crowded/ table wise.
Overall,decent, not great, there's better.
Atmosphere: 3
Food: 4
Service: 4
Food was yummy and atmosphere was cozy. Service was nothing out of this world, very transactional. My husband and I were in and out within 45 mins.
Atmosphere: 4
Food: 5
Service: 3
Was expecting better service and the only reason I’m leaving a negative review was because the pork chop Milanese was raw and we almost ate it but good thing my fiance pointed it out before anyone in our group took a bite. They took it back and apologized. The pizza was very good and would go back for that. Not a bad spot but definitely expected more.
Atmosphere: 4
Food: 3
Service: 3
Recommended dishes: Pepperoni Pizza with Hot Honey
Get the 3 Cheese Gnudi to share with the table, it's delicious and rich. We especially loved the pepperoni pizza - the hot honey and the basil really made it special. The red wine our server suggested paired perfectly with our food. The vibe is casual and laid back. We will absolutely be coming back. Thank you for the fantastic service!
Atmosphere: 5
Food: 5
Service: 5
Great food. Casual atmosphere.
Atmosphere: 4
Food: 5
Service: 5
Delicious food and incredible service. I had the chicory salad - which was so fresh that I thought they just picked the chicory out of a vegetable garden ! Delicious fennel dressing. Then had the agnolotti with mortadella filling - super tasty. Finished it with the chocolate and ricotta torte.
Atmosphere: 5
Food: 5
Service: 5
Our experience here was unacceptable. From the very beginning, the general manager lady was extremely rude and unprofessional toward me and my party. After eating, I became very sick with food poisoning symptoms. Food safety and basic customer respect were both lacking. I would not return or recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Pizza was hard as rock. Dry anf inedible pizza, fish was not fresh and smelly. Terrible food.
Atmosphere: 1
Food: 1
Service: 1
Fantastic. Had the Foccacio, olives, meatballs stuffed peppers, chicory salad, cheese pizza, seafood spaghetti, milanesa... the pizza dough is quite fantastic as were the other dishes. Highly recommended.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
My visit to this Italian restaurant was deeply disappointing and left my entire party feeling singled out and unfairly treated.
Upon arrival, we were seated at a separate round table, isolated from all other diners in the restaurant. We couldn't help but notice that we were the only group placed in this segregated spot, which felt very uncomfortable.
The service throughout the evening was consistently neglectful and stood in stark contrast to the attentive service we observed at other tables:
· Our initial server did not take our order; we had to flag down another staff member to get started.
· We experienced an excessively long wait for our entrees.
· Despite this delay, we were asked if we wanted to see the dessert menu after only two courses, while we were still waiting for our main dishes.
· At the end of the meal, we were completely ignored and had to actively seek out someone to bring us the check.
It was evident that other guests were receiving prompt and attentive service, enjoying a normal dining flow that we were denied. For a restaurant of this caliber, providing equal and professional service to every guest should be a fundamental standard. Unfortunately, we did not experience this.
We cannot recommend this establishment and hope management will address these serious service issues to ensure all guests are treated with equal respect and care.
Atmosphere: 3
Food: 3
OH WHAT IT COULD HAVE BEEN!
First, I have long respected the altamura family’s wines oeneological efforts (having recently enjoyed one of my last bottles of their 1990 cab).
Second, the food was delicious, authentic Sicilian fare.
So what is my problem.
The noise level, which was a result of the music being played so loudly that people had to scream to communicate rather than “organic” people noise, and which reached a crescendo usually encouraged a rock concert, made the experience terrible. Lest you think I am being overly critical, on line reviews (which I read the day after dining at ciccio) are peppered with complaints about the “high level of noise”.
If you are dining with someone you don’t want to have to speak to, or alone (wearing earphones if you want to savor the experience or sans earphones if you are in the mood to party) you should go to ciccio, as the food is great.
Otherwise I would stay away.
I honestly wish I could have written a different review.
Atmosphere: 1
Food: 5
Service: 5
A great local spot for delicious Italian food. The pizza dough is super flavourful and the staff is friendly, welcome and accommodating.
Atmosphere: 5
Food: 5
Service: 5
This is the best place with the best management and Cheer made the whole experience incredible 15/10!!
Atmosphere: 5
Food: 5
Service: 5
We had a great time dining at Ciccio’s! General Manager, Cheer and her team provided exceptional service. We tried various items and our group loved the pizza the most!
Atmosphere: 5
Food: 5
Service: 5
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