Black Bear Diner Yucca Valley CA

Great place for burgers and breakfast food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tri-Tip Dip

We were driving through Yucca Valley and decided to stop for a bite at Black Bear Diner. We had Jackie as a server. She was amazing and attentive and made sure our food was perfect! She came back to check on refills and our order-excellent customer service and amazing food.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Lemonade, French Fries

During our initial walk in, there was no staff visible but about 5 other tables were seated. Eventually a lady came out sat us down and said she'd be right with us. Quite a few minutes go by and I started looking around and see another lady appear from the kitchen area. We make eye contact and she eventually comes over after applying lotion.

She approaches the table and asks if we are ready to order. We said yes and ordered a meal for my toddler(mini volcano), myself (classic benedict), and boyfriend (the grizz). Total cost was about $65 for our bill which, I wouldn't have had a problem with if the service was there.

She only gave 2 straws, 2 silverware when there is clearly 3 of us at the table. She never once checked on us to see how the meal was or if we needed anything else or to top of drinks.

Once the food was served, we didn't see our server until we had to whistle and wave her down at the beverage making station where she was just casually chatting away with her coworker.

When she finally came to the table she did apologize but once again left us hanging at the front register, which really pissed me off and lead to this review. Because when she dropped the boxes and check, my boyfriend told her we were in a hurry to make an appointment.
It's the utter disrespect and disregard for people's time. Especially when someone speaks up and says hey I'm in a hurry here. We ended up leaving cash on the register counter and walked out.

I've worked in the resturant industry for a long time. So when you have experiences like this it's very hard to bite your tongue and not say something. If this industry has jaded you over the years or servicing others isnt truly your thing, I believe a career change is in order. Maybe it was an off day for this individual but doesn't seem so based off now reading these 1 star reviews.

I unfortunately didn't get her name but can describe the women as blonde, hair pulled back into a ponytail, white, wearing a hot pink shirt on Monday, October 28th. We arrived around 945ish AM.

Employees truly make or break the business. We all know if you've worked in the resturant world the saying, " if you got time to lean you got time to clean." Or in this case check on your tables and provide the serve we are paying for.

We were so excited to try something new. (We usually go to Western Cafe.) Even though the food was great, I do not think I'll be back.

Praying yall can get some better staff because the concept is there. Loved the limited & healthy ingredients in the butter, syrups, hot sauces, farm fresh eggs, meats..etc.

Atmosphere: 4

Food: 4

Service: 1

Not only was the food tasty and the portions humongous, but our server, Shauna, was so friendly and outgoing that I'll gladly drive 20 miles out of my way again just to enjoy her company.

Vegetarian options: Dr. Praeger Veggie burger was yummy.

Parking: at least 50 spaces

Kid-friendliness: The decor alone gives the kids lots to look at, there were crayons to color with, and our server was super kid friendly.

Wheelchair accessibility: Aisles were wide and accessible.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Tri-Tip Dip, Sweet Potato Fries

Samantha was great! Great service and attitude.

Atmosphere: 5

Food: 5

Service: 5

Okay nice place but a diner chain . Nice staff

Atmosphere: 4

Food: 4

Service: 4

Delicious ? Love The biscuit ! The service and the food was great. I noticed they're missing fried chicken.. hopefully they'll add that to their menu.. ? A great place for families

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Shrimp 'N Chips 1460 Cals

Shauna our waitress was amazing!! Amazing service, fast and kind. She deserves a raise!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Crispy Chicken Cobb Salad, French Fries

First time at black bear ! Beth was an amazing server and very patient with taking my order, the food and atmosphere was great! She did an amazing job with her service 5/5 ! I definitely recommend asking for beth when you come in and dine !

Atmosphere: 5

Food: 5

Service: 5

Great service! Our server Beth was funny, energetic and super nice! :)

Atmosphere: 5

Food: 5

Service: 5

We had breakfast this morning - we got the Denver Omelette and the Stuffed Blackberry French Toast. The food was delicious and the portions were shareable (for us). Beth was very attentive, personable, and friendly. We'll definitely be back.

Atmosphere: 5

Food: 4

Service: 5

Really enjoyed the food and the service was superb. Shawna is a very sweet lady and she was very attentive to us and we really appreciated that. The restaurant was very clean and the food was amazing. Service was even better! Props to you Shawna. Thank you!

Atmosphere: 5

Food: 5

Service: 5

This place is very okay not that good food to be honest my whole family of 9 including I ate here and the food was old and stale including the burger and breakfast French toast and pancakes. For the visitors of yucca go to John’s place 100% better

Atmosphere: 1

Food: 1

Service: 1

Jessica is great! Fast, chill and wonderful. We were just here this morning and needed the fuel after our Joshua trip.
Thanks for the good food and service!

My family and I stopped in today to eat. We got right in and sat immediately. Our waitress was Liz and she was great. She helped all of us with the menu. My kids loved what she helped them pick. She was right on point with our orders too. The food was cooked to perfection and the service was amazing. Liz is the best, can’t wait to come back.

Atmosphere: 5

Food: 5

Service: 5