Employee was extremely rude and condescending. Ruining what has always been a great pizza place.
Atmosphere: 1
Food: 4
Service: 1
David Williams
Ordered a pizza which was dropped prior to delivery. I called and spoke with the manager (10/13/24 - order #182) around 6:45pm. The manager tried to come up with an excuse for the condition of the pizza. I asked for a new pizza and the manager said he would send a new pizza out - it never arrived. Terrible customer service.
Food: 1
Service: 1
Recommended dishes: Hawaiian Chicken
Aaron Hysom
The quality was better than the 120th location, but now they can't get orders out without DoorDash's help...So, it takes the amount of time it says on the website to deliver the pizza, plus the time that it takes for the DD driver to get the order and drive to the store, pick it up and deliver to you..1hr20min later you get your pizza.. This last and final order from Marcos's delivery was 30min longer and the guy didnt speak english, so when he went past my house...I called him and all i got was, no habla englis.. This is the last time i spend my money on this garbage, besides the service the quality of pizza is at its lowest. I used to like to order pizza delivery-that has changed now, as Pizza hut, Dominos, and Marcos all suck! and the local rando pizza isnt available when i want it to be. Fax- I will save money and buy the frozen junk, but im learning to make pizza dough. lol
Atmosphere: 1
Food: 2
Service: 1
Erin Frost
**Location on 88th My pizza was burnt and cold. I ordered through their website because I hate doordash. But for some reason Marcos did not deliver my pizza it went to doordash I was not happy about. It took almost 1.5 hrs-i live in the neighborhood I also ordered green olives on my pizza and I got like four or five. I was super disappointed with my order and I order here quite frequently. unfortunately, I will not be ordering pizza from here in the future. I'm sure they will comment on this and apologize and tell me to fill out some feedback form. This is my feedback, that's what a review is.
Atmosphere: 1
Food: 1
Service: 4
Jorge Castañeda
Customer service can improve
Atmosphere: 5
Food: 5
Service: 4
Bebhinn Nagle
Consistent quality and friendly service with good-vibes staff make this location my overall favorite... Beautiful views with outdoor seating and almost always has parking open right by the door (if not, an easy walk to the lot by the park down the street)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own
Alan Velasquez
This is for the Five Parks/Arvada Location.. They have a great spot and this could really be a nice place to eat except for the best table in the place covered in restaurant supplies. Makes it feel cluttered and doesn't feel like a place to sit down and enjoy a meal. Kinda like eating in their supply room. The young man that rang us up was ok. No smile but did give us a coupon. At the end of our stay I spilt have a soda. I went to ask for a mop and was happy to clean it myself. The long haired mustached man I asked looked at me like I just kicked his dog. I told him I spilled my drink and I'd clean it. He rolled his eyes and his head at the same time. He came out and started cleaning it but refused to speak to me. I said aloud "My apologies ' and "I'm sorry man" but he refused to respond. I will not go back to this location.
Atmosphere: 2
Food: 4
Service: 3
Julie Dykstra
Never again. Their new app is terrible, I’ve never gotten the sauce cup, and I’ve now waited more than 3 hours for delivery. Two failed Door Dash attempts (drivers were cancelled) and 90 minutes after a verbal promise of “we’ll redo and send it right out” is still waiting for a driver.
Dan Dykstra
3 hours after we placed an order our $50 worth of pizza has yet to arrive. Wow!
Service: 1
Krastina Petrova
Tasty pizza! The app worked great with the take-out order.
I used to love being able to go to the Marcos website and order a pizza for a specific time. Today (order # 102) was the 2nd time in a row it showed up late. Ordered for 4:00, showed up at 4:13 from Doordash. I didn't order through Doordash and my pizza is lukewarm, at best. With the cost of pizza, delivery fee and gratuity - it's not worth it anymore.
Victor Dean
Called and ordered dinner at 6:24pm ended up eating at 8:15pm they said 40 minutes this isn’t the first time either I’m tired of never knowing if or when the delivery will show up with my cold pizza not ordering from this location again for the price you pay for this I know they can do
Food: 3
Service: 1
HollyWood
Twisted Tea on tap 😜
Atmosphere: 5
Food: 5
Service: 5
Theresa Marlow
Ordered a pizza early to have delivered and it never showed up. Called and they didn’t have any drivers- fine don’t offer delivery then! They tell us the pizza was staying warm it’s all good. We go pick up pizza ourselves they offer a 50% discount on a pizza we had to pick up ourselves when expecting delivery. Oh wait the pizza was ice cold and terrible. Pizza Hut is better!
Employee was extremely rude and condescending. Ruining what has always been a great pizza place.
Atmosphere: 1
Food: 4
Service: 1
Ordered a pizza which was dropped prior to delivery. I called and spoke with the manager (10/13/24 - order #182) around 6:45pm. The manager tried to come up with an excuse for the condition of the pizza. I asked for a new pizza and the manager said he would send a new pizza out - it never arrived. Terrible customer service.
Food: 1
Service: 1
Recommended dishes: Hawaiian Chicken
The quality was better than the 120th location, but now they can't get orders out without DoorDash's help...So, it takes the amount of time it says on the website to deliver the pizza, plus the time that it takes for the DD driver to get the order and drive to the store, pick it up and deliver to you..1hr20min later you get your pizza.. This last and final order from Marcos's delivery was 30min longer and the guy didnt speak english, so when he went past my house...I called him and all i got was, no habla englis.. This is the last time i spend my money on this garbage, besides the service the quality of pizza is at its lowest. I used to like to order pizza delivery-that has changed now, as Pizza hut, Dominos, and Marcos all suck! and the local rando pizza isnt available when i want it to be. Fax- I will save money and buy the frozen junk, but im learning to make pizza dough. lol
Atmosphere: 1
Food: 2
Service: 1
**Location on 88th
My pizza was burnt and cold. I ordered through their website because I hate doordash. But for some reason Marcos did not deliver my pizza it went to doordash I was not happy about. It took almost 1.5 hrs-i live in the neighborhood I also ordered green olives on my pizza and I got like four or five. I was super disappointed with my order and I order here quite frequently. unfortunately, I will not be ordering pizza from here in the future. I'm sure they will comment on this and apologize and tell me to fill out some feedback form. This is my feedback, that's what a review is.
Atmosphere: 1
Food: 1
Service: 4
Customer service can improve
Atmosphere: 5
Food: 5
Service: 4
Consistent quality and friendly service with good-vibes staff make this location my overall favorite... Beautiful views with outdoor seating and almost always has parking open right by the door (if not, an easy walk to the lot by the park down the street)
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own
This is for the Five Parks/Arvada Location.. They have a great spot and this could really be a nice place to eat except for the best table in the place covered in restaurant supplies. Makes it feel cluttered and doesn't feel like a place to sit down and enjoy a meal. Kinda like eating in their supply room. The young man that rang us up was ok. No smile but did give us a coupon. At the end of our stay I spilt have a soda. I went to ask for a mop and was happy to clean it myself. The long haired mustached man I asked looked at me like I just kicked his dog. I told him I spilled my drink and I'd clean it. He rolled his eyes and his head at the same time. He came out and started cleaning it but refused to speak to me. I said aloud "My apologies ' and "I'm sorry man" but he refused to respond. I will not go back to this location.
Atmosphere: 2
Food: 4
Service: 3
Never again. Their new app is terrible, I’ve never gotten the sauce cup, and I’ve now waited more than 3 hours for delivery. Two failed Door Dash attempts (drivers were cancelled) and 90 minutes after a verbal promise of “we’ll redo and send it right out” is still waiting for a driver.
3 hours after we placed an order our $50 worth of pizza has yet to arrive. Wow!
Service: 1
Tasty pizza! The app worked great with the take-out order.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Build Your Own
Restaurantji Recommends
Hiring the young guys do the job like nail too
Service: 1
I used to love being able to go to the Marcos website and order a pizza for a specific time. Today (order # 102) was the 2nd time in a row it showed up late. Ordered for 4:00, showed up at 4:13 from Doordash. I didn't order through Doordash and my pizza is lukewarm, at best. With the cost of pizza, delivery fee and gratuity - it's not worth it anymore.
Called and ordered dinner at 6:24pm ended up eating at 8:15pm they said 40 minutes this isn’t the first time either I’m tired of never knowing if or when the delivery will show up with my cold pizza not ordering from this location again for the price you pay for this I know they can do
Food: 3
Service: 1
Twisted Tea on tap 😜
Atmosphere: 5
Food: 5
Service: 5
Ordered a pizza early to have delivered and it never showed up. Called and they didn’t have any drivers- fine don’t offer delivery then! They tell us the pizza was staying warm it’s all good. We go pick up pizza ourselves they offer a 50% discount on a pizza we had to pick up ourselves when expecting delivery. Oh wait the pizza was ice cold and terrible. Pizza Hut is better!
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