McDonald's
1444 S Havana St, Aurora
(303) 306-0255
Recent Reviews
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Flavorless fries! The manager on site today 11/27/25 3:00pm very rude (Hispanic male about 45+yrs old) no manners, I do understand he wanted to close because Thanksgiving day but he did not wanted to take orders for people that does not know how to use the self kiosk. My McRib was cold and the fries didn’t have the McDonald’s usual flavor!
This place is always dirty, no one cleans the tables.
Atmosphere: 3
Food: 2
Service: 1
Mobile pickup: The drive through employees are very nice, they smile and are kind and seem to enjoy working there. We ordered the sausage McMuffin w/out egg it’s half the price and delicious and fresh. Been eating here for 35 years! Oh and make sure and download the app I literally get something free almost every visit. ❤️
Food: 5
Service: 5
My mother and I pulled in for some breakfast, we ordered hotcakes and a sausage egg mc muffin, a coffee and a frappe. We were told to pull forward and waited for over 10 minutes just to receive the hotcakes. I went inside with our receipt to correct them and at the counter ALL of the employees were ignoring over 7 people waiting at the front. A manager came up to a man giving her doughnuts and when people were trying to catch her attention up there she turned around and walked away. I finally got ahold of an employee who said I was lying about not receiving the food we ordered and I insisted she was wrong and we were happy to show her what she gave us. She went to the back and I overheard her saying she definitely gave us our food, and then came back and with an overly annoyed look on her face with the food we were missing.
This wouldn’t be a problem but this was breakfast before work, we were there for over 20 minutes waiting for 4 items and everybody behind us in the drive through were in and out in about 5 minutes or less but everybody else inside was waiting for quite some time.
The customer service is absolutely awful with employees simply ignoring customers at the front AND the drive through, not paying attention to the orders and blatantly accusing people of lying even after being offered to be shown the items.
Edit: This happened yesterday, they had ended up leaving a pie in our bag as a “sorry.” My mom tried eating and said it tasted like chemicals. I can’t accuse anyone or say it was intentional, but whether it was or wasn’t there should be concern where they’re keeping their food/ reacting to complaints if their food all of the sudden tastes like something hazardous.
Atmosphere: 1
Food: 1
Service: 1
They always seem to mess orders up here. But usually it's the employees who are rude. But at the end of the day not everyone is going to have a good day everyday
Atmosphere: 5
Food: 5
Service: 5
Ordered the new drink the Sprite one with the foam on top so McDonald’s give you foam some don’t this one didn’t as well as I had the strawberry bursts on the bottom and they just threw a few strawberries on top. I also said light ice and they filled it up definitely halfway with Ice.
Never get any drink anywhere fast food, or not with ice in it they save a drastic amount of product when they can put a lot of ice in it and it looks full and early isn’t
Food: 1
Service: 1
There food is good but McDonald's is getting price. Man I might as well go eat at a restaurant I'll be spending almost just as much
Best location in the area. Never messes up my order
They took forever to get my order and the manager was just rude and didn't want to give me any extra sugar for my coffee that they totally did not get right from the 1st place
Atmosphere: 4
Food: 3
Service: 2
Don't deal with the shorter Hispanic manager, I ordered a quarter pounder deluxe and was 20 cents short. I told him I had it on another card,he cancels my order and now I'm left waiting 3 days to get my money back and was never able to get any food. He said there's nothing he could do about it, I told him not to cancel it in the first place just charge the 20 cents left on my card. Never dealing with him again.
Atmosphere: 1
Food: 3
Service: 1
It was not been crowded it was lively and I enjoyed being serving with a smile
Atmosphere: 5
Food: 4
Service: 4
Restaurantji Recommends
Gracias :)
Atmosphere: 4
Food: 5
Service: 5
I ordered through the app. They offered curbside pickup, so I used it. It was very slow. The drive-through cycled several times while I sat there. It was after 7pm. The curbside parking is not very close to the restaurant. I believe they didn't feel safe. The girl looked scared. They should figure out how to shutdown curbside if they don't want to offer that after dark.
Food: 5
Service: 3
I saw a rat in the bathroom. No one speaks English.Sugey the manager is a ride disrespectful foul mouthed representation of Mc Donald's.
Atmosphere: 1
Food: 1
Service: 1
Love to have breakfast at McDonald's. Love their breakfast menu 😋 Excellent place to eat 👌.
Atmosphere: 4
Food: 5
Service: 4
Would love if the night crew could get their shit together and remember all of the food I ordered
Service: 1
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