I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
Venus Medeiros Tavares
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Victoria Inscoe
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
Ivan Flores
la comida 10/10 te atienden muy bien
Zack Jones
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Trent Brooks
Carlos is that guy. Really helped me out with my to go order and was helpful.
Atmosphere: 5
Food: 5
Service: 5
Debbie Boyle
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
Teddy Perea
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Shirley Holland
Depending on the day and time service is good, food is cooked to my liking and all Wings are covered with sauce.
Atmosphere: 2
Food: 1
Service: 2
Austin Corbett
I was missing an order from the night before and Jesus fixed it the next day, called me earlier and made up for it. Excellent manager and appreciate the service made up for it in a big way
I ordered on a Monday night my food was ready. I got home a whole bag was missing. The food we did have was freezing cold and I had only ordered it online 15 minutes before. I am baffled how that happens. I’ve ordered Wingstop many times before and this was easily a top 3 worst food out experience in general. Also many of the boneless wings were the size of a quarter… and freezing cold, not lukewarm freezing.
Atmosphere: 1
Food: 1
Service: 1
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Ruti Vidales
French fries are horrible
Daisy Garcia
The food is great but this is the second time that I order there and when I arrive to the restaurant they have me waiting more than 20 minutes even though I order ahead this is in Brownsville Texas by Southmost rd.
Edgar Hernandez0630
I placed my order over the phone and the person who helped me gave very poor service as if she were doing me a favor. Her name is Lupe. I arrived for my order and she behaved very badly. I told her I wanted my lost wings and she said they didn't do that anymore when I've done it that way all the time. She didn't even explain the packages to me well and again, her name is Lupe.
I ordered a delivery order on the Wingstop app. My order arrived and I noticed I was missing all of my french fries and veggie sticks. I called the restaurant and was put on hold to speak to the manager. I waited on hold for nine minutes. I ended up driving to the restaurant while still on hold once I was in the restaurant. The three employees were in the back talking. After a few minutes, Dan approached the counter. I asked him if he was aware that he had a customer on hold. He told me that his employee had told him that an Uber eats customer had an issue with delivery so that wasn’t his problem. He was just going to leave me on hold, not knowing that I was not an Uber eats customer when I told him that I was missing all of my fries and veggie sticks. He asked me what I expected him to do. I advised him it was my son‘s birthday, and I had children at my house who were hoping for their fries and veggie sticks after a few minutes of going back-and-forth, he happened to look at the bags and realized that one of my bags was still on the shelf. he then told me he was going to remake them for me. Once my fries were remade, the woman handed me the bag, and I asked for my veggie sticks as well. She told me he didn’t tell me no veggie sticks and walked away in the back. The manager told her to also give me my veggie sticks, so she finally brought them out. They offered no apology no resolution. We will not be returning
The wing stop on Newport Ave in east providence is horrible . You wait at counter for 15 minutes no one says anything . They are all talking . then after 30 minutes I get my food ask for ranch and the guy says those aren't free make sure you charge . So you spend 40.00 and get no ranch . Please do better
Wingstop has good fries good wings good food hot wings the best drinks the best dipping sauce and I like to eat Wingstop especially on game day
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Carlos is that guy. Really helped me out with my to go order and was helpful.
Atmosphere: 5
Food: 5
Service: 5
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Depending on the day and time service is good, food is cooked to my liking and all Wings are covered with sauce.
Atmosphere: 2
Food: 1
Service: 2
I was missing an order from the night before and Jesus fixed it the next day, called me earlier and made up for it. Excellent manager and appreciate the service made up for it in a big way
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered on a Monday night my food was ready. I got home a whole bag was missing. The food we did have was freezing cold and I had only ordered it online 15 minutes before. I am baffled how that happens. I’ve ordered Wingstop many times before and this was easily a top 3 worst food out experience in general. Also many of the boneless wings were the size of a quarter… and freezing cold, not lukewarm freezing.
Atmosphere: 1
Food: 1
Service: 1
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
French fries are horrible
The food is great but this is the second time that I order there and when I arrive to the restaurant they have me waiting more than 20 minutes even though I order ahead this is in Brownsville Texas by Southmost rd.
I placed my order over the phone and the person who helped me gave very poor service as if she were doing me a favor. Her name is Lupe. I arrived for my order and she behaved very badly. I told her I wanted my lost wings and she said they didn't do that anymore when I've done it that way all the time. She didn't even explain the packages to me well and again, her name is Lupe.
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