The most unfriendly staff. They clearly didn’t want to be there. Hire some people who enjoy working with the public instead of a couple teenagers who don’t care about your business or how their actions impact it.
Brandon Saltzmann
Really terrible service i’ve been having here. I have been calling for over a week trying to order a custom ice cream cake for my birthday. They absolutely will not answer the phone. I’ve been there in person and asked them if they could just take the order while i was there. They keep telling me online orders only but online it says you have to call. So it’s this huge cycle of these teenagers refusing to answer a phone or just take an order. Why are you working there if you don’t wanna do your job?
Emily C
The kids working here seriously need an attitude check. A group of us walked in 15 minutes before closing, bought ice cream, and left well before 10 PM. You’d think we were a huge inconvenience based on how rude they were. If you don’t want customers close to closing, lock the doors!! Otherwise, do your job without the attitude.☺️
Frank Madril
Awesome
Chris
Multiple reviews of them closing early and being extremely rude about it. More reviews about employees bad attitude. Had the same experience last night, nothing has changed.
John Franklin
Pricey, but it's Aspen. Great ice cream and nice service.
Cheryl Feyen
Just an overpriced ice cream shop as the employee had no desire to mix items and out of any fruit. I think she lost her smile!
Miriam Dozier
Fun flavors and add-ins! The lemon strawberry cheesecake sundae is super good 😋
Connor Penn
We found this place in Avon, and made sure to go anytime we found a Sundae near us. You won’t be disappointed.
Atmosphere: 5
Food: 5
Service: 5
olivia damiani
It's a clean place with kind workers. The overall vibe is good, and I definitely recommend it. Kinda pricy
My husband and I stopped by at 9:30 on a Saturday. Online and on the door, it says they closed at 10:00. We weren’t planning to stay, but just wanted to grab icecream to go. As we were walking up to the door, the girl turned the closed sign and locked the door. We knocked and were completely ignored. The employees wouldn’t make eye contact and were laughing about it behind the counter. So disappointed in this experience.
Atmosphere: 1
Service: 1
Tina Dixon
We only came in for 2 root beer floats. For $9 each, we got 2 small cups with a scoop of ice cream and a can of cheap root beer. Nothing special. And we were charged a 6% service fee on top of the tax. After asking about the service fee, the employee said it was to help pay their wages. What a rip-off! Save your money and go elsewhere. ?
Atmosphere: 3
Food: 2
Service: 3
Adam Burger
Angel is the ice cream
Atmosphere: 5
Food: 5
Service: 5
Robert P N
Sundae's in Willits Is located on the corner just by Elements The kids love it and so do I I say get Starbucks in the morning Go skiing and have some ice cream at the end of the day . They wrap the ice cream in the toppings like cold stone Yum
The most unfriendly staff. They clearly didn’t want to be there. Hire some people who enjoy working with the public instead of a couple teenagers who don’t care about your business or how their actions impact it.
Really terrible service i’ve been having here. I have been calling for over a week trying to order a custom ice cream cake for my birthday. They absolutely will not answer the phone. I’ve been there in person and asked them if they could just take the order while i was there. They keep telling me online orders only but online it says you have to call. So it’s this huge cycle of these teenagers refusing to answer a phone or just take an order. Why are you working there if you don’t wanna do your job?
The kids working here seriously need an attitude check. A group of us walked in 15 minutes before closing, bought ice cream, and left well before 10 PM. You’d think we were a huge inconvenience based on how rude they were. If you don’t want customers close to closing, lock the doors!! Otherwise, do your job without the attitude.☺️
Awesome
Multiple reviews of them closing early and being extremely rude about it. More reviews about employees bad attitude. Had the same experience last night, nothing has changed.
Pricey, but it's Aspen. Great ice cream and nice service.
Just an overpriced ice cream shop as the employee had no desire to mix items and out of any fruit. I think she lost her smile!
Fun flavors and add-ins! The lemon strawberry cheesecake sundae is super good 😋
We found this place in Avon, and made sure to go anytime we found a Sundae near us. You won’t be disappointed.
Atmosphere: 5
Food: 5
Service: 5
It's a clean place with kind workers. The overall vibe is good, and I definitely recommend it. Kinda pricy
Dietary restrictions: No dairy free options
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Very good quality ice cream~~ ☆
Atmosphere: 5
Food: 5
Service: 5
My husband and I stopped by at 9:30 on a Saturday. Online and on the door, it says they closed at 10:00. We weren’t planning to stay, but just wanted to grab icecream to go. As we were walking up to the door, the girl turned the closed sign and locked the door. We knocked and were completely ignored. The employees wouldn’t make eye contact and were laughing about it behind the counter. So disappointed in this experience.
Atmosphere: 1
Service: 1
We only came in for 2 root beer floats. For $9 each, we got 2 small cups with a scoop of ice cream and a can of cheap root beer. Nothing special. And we were charged a 6% service fee on top of the tax. After asking about the service fee, the employee said it was to help pay their wages. What a rip-off! Save your money and go elsewhere. ?
Atmosphere: 3
Food: 2
Service: 3
Angel is the ice cream
Atmosphere: 5
Food: 5
Service: 5
Sundae's in Willits Is located on the corner just by Elements The kids love it and so do I I say get Starbucks in the morning Go skiing and have some ice cream at the end of the day . They wrap the ice cream in the toppings like cold stone Yum
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