This place doesn’t feel the same as it used to. Wait staff is indifferent and hurried. Unpleasant. The food was ok but there are now better places to spend my time and money.
Atmosphere: 2
Food: 3
Service: 1
Gerald Lujan
One of the best
Atmosphere: 5
Food: 5
Service: 5
Jeff Edson
Many years ago, fantastic, the best. Last five+ years, rude management, expensive, really bland, tasteless, poorly cooked food. Plenty of better places to get delicious Asian cuisine.
Atmosphere: 2
Food: 1
Service: 1
matt vawter
Authentic Thai and Vietnamese food that is absolutely delicious. Plus it's family run which means there is a constant eye on detail and quality. This place has been around in Boulder for over 30 years so it has listed the test of time and is a bowler classic. Highly recommend!
Atmosphere: 4
Food: 5
Service: 4
Collin C
That got that good shit, pho real.
Atmosphere: 3
Food: 5
Service: 4
DeAshija
The food is super bland. I ordered the Veggie Pho and it tasted like water, no amount of lime, basil, or hoisin sauce could fix it. Customer service was horrible, there was a younger guy who worked there who was extremely sweet. I would not go here if you like flavor. Anti-Flavor here!
Atmosphere: 1
Food: 1
Service: 1
Kevin Mccormick
How funny reading all these ugly reviews critiquing the service. In all my years of eating asian food, the best I have eaten comes from the seemingly most rude of servers. It must be a cultural thing or something.
Anyways, the food here was strongly recommended and lived up to and even exceeded expectations. Also, I had great service anyways.
I will definitely come back and I wouldn't even be bothered by bad service, because the food is so worth it.
Atmosphere: 5
Food: 5
Service: 5
Serena B
I am giving 5 gold stars to Chez Chez Thuy because every time I go there to eat, the atmosphere is warm and inviting and the food is excellent! I always feel special and like I am welcome guest! Thank you all for your service to Boulder, Colorado!
Atmosphere: 5
Food: 5
Service: 5
Devin Patrick Hughes
This is a go to family restaurant for us. They are the best Vietnamese restaurant I have been to in the area. Their Pho is made traditionally, which is likely why it is so much better than any other restaurant I’ve been to. They are great with families and kids, and have options for gluten-free folks as well. They are super friendly and great supporters of the community.
Atmosphere: 5
Food: 5
Service: 5
Ian Oeser (IO)
Incredibly large selection of dishes, all of them are great.
This place used to be great but has really gone downhill.
Extremely rude and dismissive service. It’s almost like they want to lose your business.
Overly expensive for very limited meat in the entrees. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Paul Crowder
Writing this review as I am still sitting at the table with my family on Christmas Day. The worst food that I have ever been served. Not bad dishes, just incredibly badly, carelessly done.
Ridiculously poor service. When we were seated we waited literally 30 minutes for anyone to even pour water. We were served cold undercooked appetizers without tableware or napkins. I had to ask one of my daughters to “go feral” to the bar to get a bar towel to wipe the table down and chopsticks so that we could try to eat the horrible appetizers.
We have been here for over an hour and I’ve had to ask for my drink order 3 times.
A $0 tip is in the works, which is something that I have never done in my life.
This place has been a Boulder institution for many years, and I will never be back.
Don’t bother coming here for a meal.
Atmosphere: 3
Food: 1
Service: 1
Trevor Castell
Wildly okay food. Worst service I’ve ever had. Plus the manager got in my face and yelled at me after I told her we didn’t want the food anymore after we waited two hours for the meal. She then proceeded to walk around and talk poorly about us. Would avoid this place at all costs
Atmosphere: 1
Food: 2
Service: 1
Miss Lee
This place has the meanest lady who has worked there for forever! It’s down right uncomfortable to eat here! She’s got to be a family member of the owner or something because she is just so awful, I don’t see how that attitude would be allowed to fester otherwise. We are always so nice to her and she treats us so horribly. I feel like if the atmosphere was better and it was more organized this place could be more than it is! Definitely not good to have the bad attitude of one employee ruining the whole atmosphere of the restaurant.
This place doesn’t feel the same as it used to. Wait staff is indifferent and hurried. Unpleasant. The food was ok but there are now better places to spend my time and money.
Atmosphere: 2
Food: 3
Service: 1
One of the best
Atmosphere: 5
Food: 5
Service: 5
Many years ago, fantastic, the best. Last five+ years, rude management, expensive, really bland, tasteless, poorly cooked food. Plenty of better places to get delicious Asian cuisine.
Atmosphere: 2
Food: 1
Service: 1
Authentic Thai and Vietnamese food that is absolutely delicious. Plus it's family run which means there is a constant eye on detail and quality. This place has been around in Boulder for over 30 years so it has listed the test of time and is a bowler classic. Highly recommend!
Atmosphere: 4
Food: 5
Service: 4
That got that good shit, pho real.
Atmosphere: 3
Food: 5
Service: 4
The food is super bland. I ordered the Veggie Pho and it tasted like water, no amount of lime, basil, or hoisin sauce could fix it. Customer service was horrible, there was a younger guy who worked there who was extremely sweet. I would not go here if you like flavor. Anti-Flavor here!
Atmosphere: 1
Food: 1
Service: 1
How funny reading all these ugly reviews critiquing the service. In all my years of eating asian food, the best I have eaten comes from the seemingly most rude of servers. It must be a cultural thing or something.
Anyways, the food here was strongly recommended and lived up to and even exceeded expectations. Also, I had great service anyways.
I will definitely come back and I wouldn't even be bothered by bad service, because the food is so worth it.
Atmosphere: 5
Food: 5
Service: 5
I am giving 5 gold stars to Chez Chez Thuy because every time I go there to eat, the atmosphere is warm and inviting and the food is excellent! I always feel special and like I am welcome guest! Thank you all for your service to Boulder, Colorado!
Atmosphere: 5
Food: 5
Service: 5
This is a go to family restaurant for us. They are the best Vietnamese restaurant I have been to in the area. Their Pho is made traditionally, which is likely why it is so much better than any other restaurant I’ve been to. They are great with families and kids, and have options for gluten-free folks as well. They are super friendly and great supporters of the community.
Atmosphere: 5
Food: 5
Service: 5
Incredibly large selection of dishes, all of them are great.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place used to be great but has really gone downhill.
Extremely rude and dismissive service. It’s almost like they want to lose your business.
Overly expensive for very limited meat in the entrees. Will never return.
Atmosphere: 1
Food: 1
Service: 1
Writing this review as I am still sitting at the table with my family on Christmas Day. The worst food that I have ever been served. Not bad dishes, just incredibly badly, carelessly done.
Ridiculously poor service. When we were seated we waited literally 30 minutes for anyone to even pour water. We were served cold undercooked appetizers without tableware or napkins. I had to ask one of my daughters to “go feral” to the bar to get a bar towel to wipe the table down and chopsticks so that we could try to eat the horrible appetizers.
We have been here for over an hour and I’ve had to ask for my drink order 3 times.
A $0 tip is in the works, which is something that I have never done in my life.
This place has been a Boulder institution for many years, and I will never be back.
Don’t bother coming here for a meal.
Atmosphere: 3
Food: 1
Service: 1
Wildly okay food. Worst service I’ve ever had. Plus the manager got in my face and yelled at me after I told her we didn’t want the food anymore after we waited two hours for the meal. She then proceeded to walk around and talk poorly about us. Would avoid this place at all costs
Atmosphere: 1
Food: 2
Service: 1
This place has the meanest lady who has worked there for forever! It’s down right uncomfortable to eat here! She’s got to be a family member of the owner or something because she is just so awful, I don’t see how that attitude would be allowed to fester otherwise. We are always so nice to her and she treats us so horribly. I feel like if the atmosphere was better and it was more organized this place could be more than it is! Definitely not good to have the bad attitude of one employee ruining the whole atmosphere of the restaurant.
Atmosphere: 1
Service: 1
Good food. Good service.
Atmosphere: 5
Food: 5
Service: 5
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