All I can say is. This is not the best canned beverage I have ever drank.I got it because I thought it would help me sleep. But that wasn't the case either. I like citra hops. But I guess I'm not a fan of this particular drink.
Ellen Ellis
Hoplark's product is really good. Shipping is slow but not as bad as it was last year. They did offer me a $5 discount because my last order was a little slow but the discount was only good for 7 days...which is a joke. It should be available for my next order regardless of the timeframe. The customizable variety pack is a good addition they've made recently.
R C
I absolutely love the product but the shipping times are outrageous. They need some help running their operations. I thought it would get better over the years as they got more time to form their business but unfortunately it hasn’t. They need expert help. I hope they get it because i would spend more money with them if they did.
Jennifer Lemmon
I’m drinking the hop lark explorer series with HBC 1019 Hops. I got to say I feel really good and it tastes amazing, this is my new go to drink, thank you!!
Leigh R.
Hoplark's customer service is atrocious. I have been attempting to contact them for a month now for products not delivered, and have gotten no replies other than a bot which did not provide any useful information. I finally had to open a dispute on the charge with my credit card company.
Michael Sutherland
Shannon in Customer Service is awful! Blaming customers for a businesses shortfalls is NOT a good strategy. If you want your order a month later, this is the place for you! If you want Shannon from customer service tell you "lol we told you so" when you try and find out where your order is, this is the place! There are plenty of other NA beverage companies that will ship orders and NOT INSULT you in the process. BUYER BEWARE! STAY AWAY!
Nicole Ratliff
I placed an order a month ago and have not received product or update on shipping status. I emailed customer service and got an email back that they don't do returns based on taste preference. The bot that has been emailing me is named Shannon. Not an actual human but a bot. I will be contacting my credit card company to reverse the charges. Looks like I am not the only person who has had this issue if have read reviews.
Carl Herwig
Absolutely terrible and non-existent customer service. Is anyone home? Placed an order on their website about a month ago and have received no update on the order status. Remains unfulfilled even after charging my credit card. Have sent many emails and phone calls with no response. Please respond and either cancel/refund or ship my order!
Sean Poirier
OK on tea terms, but compared to companies like Athletic and KIT Hoplark doesn't taste well. More like a hop tea and less like a beer. Seems like another rich Boulder money grab.
Gary Chitwood
Tried this product back in 2021,my good friend got me one and it was amazing! IPA without alcohol, a bold tea taste and caffeine for energy. Hooked. Green tea one has the perfect blend fir me.My buddy then purchased the Darjeeling limited. The artwork on the can is hypnotic,comfortable. But the taste was absent for me on this one. Guess I’ve been drinking too much Citrabomb,but it was simple,not special.Love Hoplark,ahead of the curve
About 9 months ago we signed up for a monthly subscription after agreeing to it and receiving the first shipment the price suddenly shot up but it was still cheaper to buy it at the store. The price has steadily increased since then. When I first tried it it was just over $2 a can and a little cheaper if you bought it on subscription basis directly now it’s $3.33 or more a can. To top it all off most recently I picked up a 6 pack and the flavor just wasn’t there anymore despite being more expensive. I’ll just go back to making my own it’s not exactly rocket science if you’ve brewed beer before.
J C
Amazing
Chris Schaper
I don’t know what took me so long to discover this company! Absolutely incredible product I need these, yes need!I picked up my order, Cory was wonderful helped get everything I wanted and more! ????????The HBC 630+ Idaho 7 is amazing flavor! REFRESHING!Hoplark is correct “Audacious Flavor”
Bradley P.
The hop tea is good, their subscription sucks, I cant figure out how to cancel it since their website won't open on my phone or computers.
Dan Keller
Good product if your order actually gets fulfilled. Never received any notification order was delayed.. it’s been 3 weeks now and still nothing. Third time this has happened. Disappointing customer service for an otherwise good product.
All I can say is. This is not the best canned beverage I have ever drank.I got it because I thought it would help me sleep. But that wasn't the case either. I like citra hops. But I guess I'm not a fan of this particular drink.
Hoplark's product is really good. Shipping is slow but not as bad as it was last year. They did offer me a $5 discount because my last order was a little slow but the discount was only good for 7 days...which is a joke. It should be available for my next order regardless of the timeframe. The customizable variety pack is a good addition they've made recently.
I absolutely love the product but the shipping times are outrageous. They need some help running their operations. I thought it would get better over the years as they got more time to form their business but unfortunately it hasn’t. They need expert help. I hope they get it because i would spend more money with them if they did.
I’m drinking the hop lark explorer series with HBC 1019 Hops. I got to say I feel really good and it tastes amazing, this is my new go to drink, thank you!!
Hoplark's customer service is atrocious. I have been attempting to contact them for a month now for products not delivered, and have gotten no replies other than a bot which did not provide any useful information. I finally had to open a dispute on the charge with my credit card company.
Shannon in Customer Service is awful! Blaming customers for a businesses shortfalls is NOT a good strategy. If you want your order a month later, this is the place for you! If you want Shannon from customer service tell you "lol we told you so" when you try and find out where your order is, this is the place! There are plenty of other NA beverage companies that will ship orders and NOT INSULT you in the process. BUYER BEWARE! STAY AWAY!
I placed an order a month ago and have not received product or update on shipping status. I emailed customer service and got an email back that they don't do returns based on taste preference. The bot that has been emailing me is named Shannon. Not an actual human but a bot. I will be contacting my credit card company to reverse the charges. Looks like I am not the only person who has had this issue if have read reviews.
Absolutely terrible and non-existent customer service. Is anyone home? Placed an order on their website about a month ago and have received no update on the order status. Remains unfulfilled even after charging my credit card. Have sent many emails and phone calls with no response. Please respond and either cancel/refund or ship my order!
OK on tea terms, but compared to companies like Athletic and KIT Hoplark doesn't taste well. More like a hop tea and less like a beer. Seems like another rich Boulder money grab.
Tried this product back in 2021,my good friend got me one and it was amazing! IPA without alcohol, a bold tea taste and caffeine for energy. Hooked. Green tea one has the perfect blend fir me.My buddy then purchased the Darjeeling limited. The artwork on the can is hypnotic,comfortable. But the taste was absent for me on this one. Guess I’ve been drinking too much Citrabomb,but it was simple,not special.Love Hoplark,ahead of the curve
Restaurantji Recommends
About 9 months ago we signed up for a monthly subscription after agreeing to it and receiving the first shipment the price suddenly shot up but it was still cheaper to buy it at the store. The price has steadily increased since then. When I first tried it it was just over $2 a can and a little cheaper if you bought it on subscription basis directly now it’s $3.33 or more a can. To top it all off most recently I picked up a 6 pack and the flavor just wasn’t there anymore despite being more expensive. I’ll just go back to making my own it’s not exactly rocket science if you’ve brewed beer before.
Amazing
I don’t know what took me so long to discover this company! Absolutely incredible product I need these, yes need!I picked up my order, Cory was wonderful helped get everything I wanted and more! ????????The HBC 630+ Idaho 7 is amazing flavor! REFRESHING!Hoplark is correct “Audacious Flavor”
The hop tea is good, their subscription sucks, I cant figure out how to cancel it since their website won't open on my phone or computers.
Good product if your order actually gets fulfilled. Never received any notification order was delayed.. it’s been 3 weeks now and still nothing. Third time this has happened. Disappointing customer service for an otherwise good product.