Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment.
New store Billings,MT
Zemtek Smith
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
Anthony Robison
The last three times we have purchased food from wing stop the chicken was cold. Fries were also cold, dripping in grease and mushy. This happened at both of our local locations. This was a frequent favorite of ours in the past but the food quality has tanked, seems like the younger generation of kids working these establishments don't care much about quality.
Debbie Boyle
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
Teddy Perea
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
gaurav1734
Excellent food n service
Atmosphere: 5
Food: 5
Service: 5
Josué Guerrero
Good servicio, right on time
Atmosphere: 5
Food: 5
Service: 5
Justin Whitesel
I had an issue with my original order but they made the effort to make it right with me so I really appreciate that, thank you.
Atmosphere: 4
Food: 4
Service: 4
Pontus Jacobson
Waited 30 min for food after placing the order at the counter. I asked the staff what was happening they was just sitting doing nothing in the back .
They just completely skipped cooking my food. At least they just refunded my money. Bummer definitely a staffing trubbel and manager trubbel.
Good place to eat and they are respectful and kind I recommend eating here
Atmosphere: 5
Food: 5
Service: 5
Kiana
really bad customer service
Mirror World
This business requires delivery drivers - uber eats, grubhub etc to fill drinks for delivery customers - this is explicitly against uber eats, grubhub etc policy and also unsanitary (we haven’t washed out hands etc), putting the business, driver and customer at risk
la comida 10/10 te atienden muy bien
Ordered large order 3 days ahead of time for a party, went to pick up and running 2+ hrs behind. Total disappointment. New store Billings,MT
Never get Wingstop. They are trying to start an epidemic by making people sign for orders. I have no problems with Wingstop watching me confirm orders I pick up. But to make me touch a nasty order pick up sheet is just wrong. If you want all that information then you need to write it down. I dont want to compromise my customers and my own health. I should not have to subject to myself to the harmful chemicals in hand sanatizer either. If you want all that information you should contact DoorDash, Uber eat etc.... instead of slowing people up trying to get your food to our customers.
The last three times we have purchased food from wing stop the chicken was cold. Fries were also cold, dripping in grease and mushy. This happened at both of our local locations. This was a frequent favorite of ours in the past but the food quality has tanked, seems like the younger generation of kids working these establishments don't care much about quality.
Went in there Sunday around 7:30. The place was so dirty. The employees were talking so loud like it was party time. The wings your to exspensive for what you got. Will not go back.
If you like having your order screwed up every time then Wingstop 1388 is the store for you. Incompetence at every level. If you must have Wingstop store 1388, eat it there so they can hopefully correct it for you when they get it wrong. Seriously, get your wings from anywhere else and save yourself the frustration
Excellent food n service
Atmosphere: 5
Food: 5
Service: 5
Good servicio, right on time
Atmosphere: 5
Food: 5
Service: 5
I had an issue with my original order but they made the effort to make it right with me so I really appreciate that, thank you.
Atmosphere: 4
Food: 4
Service: 4
Waited 30 min for food after placing the order at the counter. I asked the staff what was happening they was just sitting doing nothing in the back .
They just completely skipped cooking my food. At least they just refunded my money. Bummer definitely a staffing trubbel and manager trubbel.
They need structure and new staff
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Recommend this place good customer service
Atmosphere: 5
Food: 5
Service: 5
Good place to eat and they are respectful and kind I recommend eating here
Atmosphere: 5
Food: 5
Service: 5
really bad customer service
This business requires delivery drivers - uber eats, grubhub etc to fill drinks for delivery customers - this is explicitly against uber eats, grubhub etc policy and also unsanitary (we haven’t washed out hands etc), putting the business, driver and customer at risk
Ordered 20 for pickup only got 16.
Food: 5
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